went to this location for a phone issue, had to order a replacement, I tried to call just to find out if geek squad got my replacement delivered but it is impossible!! any phone number you get you are going to be talking to call center or automated service that is very unhelpful. after an hour calling and calling I still can't get a simple answer or a person on the phone that works at that location. only answer I get is "to talk to someone there you are going to have to go in to the store" .. unacceptable customer service from such a big company!
WH
W H
Feb 21, 2024
2.0
We make an appointment to repair and everything was fine the guys really professional, after two hours our device was ready for pick up, when we arrived at the location we had to wait almost an hour because the only two guys that where working were busy with others appointment and nobody was free to help us, they should inform that you need also appointments for pick up because everyone always has something to do with their personal time.