Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
5,612 reviews
5 stars
3,340
4 stars
1,264
3 stars
464
2 stars
135
1 star
409
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Store Experience
Customers appreciated the clean, organized store but expressed frustration with long wait times for assistance.
Product Availability
Frequent complaints about items being out of stock or incorrect items being provided during pickup.
Knowledgeable Staff
Several customers highlighted the expertise of staff members, particularly in assisting with product selection.
Online Ordering Issues
Multiple reviews noted problems with online orders, including cancellations and misinformation regarding product availability.
- MJM JeanBaptiste5 days ago1.0They’re Selling Used Products as New ! Date 11/17/25 Location : Best Buy #474 Address : 3 Mill Creek Dr Secaucus, NY 07094 Bestbuy tried to sell me a used Nikon ZR as New. It took them 30min to bring me the product, that I found suspicious. When the box finally arrived at the cashier, it seems it was a lot of finger print on the box, also box was pretty dirty. While at the cashier, I told them 1min, and I proceeded to open the Nikon ZR box. thing inside seem pretty disorganized, not how it supposed to be in a new product. As I took the camera out of the plastic bag, I could see finger prints all over the camera, as both manager & cashier was assisting the scene, they rushed to tell me “ that’s how they comes “. I answered : this is a used product & someone used it before, and I asked them to explain them finger print on the camera. They declined to comment, & I told them I want a refund immediately. They tried to charge me the “ 15% restocking fee “ because they claimed I opened the box, & I argued the camera is used & box was already opened. Later I realized when I purchased the camera I took the “ My Best Buy Plus Yearly Membership “ For $49.99, & after they refunded me my money they didn’t cancel that membership & refund me that amount. It’s clear this was done maliciously and if I had left the stores with the product without checking it, this would have been a completely different story & outcome. I had never encountered this level of dishonesty before, you can find the serial number of the camera in them pictures attached, please do not leave the store without checking what you bought.
- BMBECKY MNov 7, 20255.0La atencion es excelente y me ayudaron con lo q buscaba y me asesoraron muy bien, volvería a comprar hay una y mil veces mas
- MMMichael MckenzieOct 27, 20251.0The automated AI answering system at Best Buy is extremely frustrating and ineffective. It repeatedly fails to understand simple requests, provides no helpful assistance, and wastes an unnecessary amount of time trying to navigate basic issues. It creates a poor customer experience and makes it very difficult to reach an actual representative when real support is needed
- SESharrom Jamileth Hernandez EnriquezOct 26, 20255.0Precios justo y sobre todo comodidad en el lugar te lo recomiedno
- GBG BarreraOct 24, 20255.0I ordered online, and the item was ready the same day. When I went there, there was no waiting time; my product was ready for pickup.
Frequently Asked Questions About Best Buy
Where is Best Buy located in Secaucus, NJ?
Best Buy is located at 3 Mill Creek Dr, Secaucus, NJ 07094, USA.
What are the store hours for Best Buy in Secaucus?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store or curbside pickup?
Best Buy offers both in-store pickup and curbside pickup services.
Can I get repair services at Best Buy in Secaucus?
Yes, Best Buy provides expert repair services through their Geek Squad support.
What payment methods are accepted at Best Buy Secaucus?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Does Best Buy Secaucus recycle electronics?
Yes, Best Buy offers an electronics recycling program at this location.
What type of products can I find at Best Buy Secaucus?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Are there any nearby shopping centers close to Best Buy Secaucus?
Yes, Mill Creek Mall and The Mall at Mill Creek are nearby shopping centers you can visit before or after shopping at Best Buy.
What other stores are located near Best Buy in Secaucus?
Nearby stores include Ashley furniture, Kohl's department store, T.J.Maxx, Carmona Petshop, Babies"R"Us, and Sephora, offering a variety of shopping options.
Are there dining options near Best Buy Secaucus?
Yes, nearby you can find several places to eat such as QDOBA Mexican Eats, Panera Bread, and Jersey Mike's Subs for convenient meals during your shopping trip.