Best Buy

Reviews

• JN

  John Noble

  Apr 4, 2026
  5.0
  Just wanna give a shoutout to Wyatt and for his professionalism and speed with my exchange. I drove an hour to get this 4K monitor open-box and he had to dig it out of inventory to find it. Great conversation and an excellent reason why I’d come back to do business at this location.
• RM

  reggae mattik

  Apr 1, 2026
  2.0
  Great products, however their customer service was not too great. Went there to buy an item for my wife's birthday and it seemed like the sales people were not interested to assist. When I entered the store, I looked around for a little bit and could not find what I was looking for so I asked the guy at the desk for help, before I could tell him what I was looking for, he called for someone on his earpiece. Meanwhile nobody showed up, and there were about two salespersons on the floor within close proximity just walking around the aisles. Seeing that nobody responded, I told the guy at the desk what item I was looking for and he pointed to the direction of where the item was located. After finding the items, I ended up purchasing. However one of the item was priced wrong, it was tagged at a lower price but when I went to checkout it turned out to be almost double the price. Very disappointed.
• SK

  Sevilay Kapoglu

  Mar 18, 2026
  5.0
  It’s a place where you don’t even realize how time passes. It opened just a few months ago—they moved here from a location where entering and exiting was very difficult. This place is perfect in every way. I bought my Epson EcoTank ET-8550 printer from here, and after a year it developed a problem with the print head. I brought it back, and without any questions, they took it and within a few minutes brought me a brand new replacement. I couldn’t believe it.
• AA

  Aimee Almonte

  Mar 14, 2026
  1.0
  Terrible experience with Geek Squad. I made an appointment to have my phone serviced, but when I arrived, I was told the technician was “about to leave” and that they couldn’t help me—even though I had a confirmed appointment. When I spoke with the manager, he explained that Apple appointments are out of their control and that the technician had already left. However, a previous associate had just told me the technician was still there, which was very confusing and frustrating. I understand that sometimes appointments can’t be fulfilled, but customers should be notified and the appointments should be canceled ahead of time. Instead, I wasted my time and money driving to a location that couldn’t honor my scheduled appointment. Very disappointing experience. I would not recommend coming here.
• MM

  Matthew Mucha

  Mar 6, 2026
  5.0
  I walked into bestbuy yesterday in search for a laptop for my engineering classes at college. The store was very clean and organized and I was approached by Harvey who greeted and directed us to the laptop section. Harvey went the extra mile to provide excellent customer service. I told him I was on a budget so he recommended I should look at some of the Open Box deals. He was knowledgeable on the products and we were then able to narrow it down and pick the right one for me. He also recommended the Plus membership since it offers an extended 60 day return or exchange window. I was able to save a lot on this purchase and the HP Omniboox is a great laptop with 2-1 features so this would definitely useful for AutoCAD and other classes. 32 Gb of ram and Intel core ultra 7 processor, couldn't ask for more. Overall, this was a great experience and great deal that I walked out with. Highly recommend this location for their stellar service.

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