Verizon

3.9
297 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Sea Girt for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1334 Laurel Ave, Sea Girt, NJ
08750, United States

Hours

Reviews

3.8
219 reviews
5 stars
121
4 stars
23
3 stars
22
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude behavior and unhelpful experiences.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to resolve issues quickly, but there were also complaints about staff being unhelpful or lacking technical knowledge.

Store Management

There are complaints regarding the management's handling of customer issues, with some customers feeling dismissed or poorly treated by managers.

Service Efficiency

Many customers appreciated the quick service and efficiency in resolving their issues, while others experienced long waits and unresolved problems.

Overall Experience

Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others are considering switching providers due to negative interactions.
  • SR
    Suzanna Ross
    Oct 2, 2025
    5.0
    My experience at the Sea Girt Verizon store was outstanding. Justin provided exemplary service. He was training Amy and they were both amazingly helpful. Justin ensured that I received a great phone and explained everything perfectly. And the entire store was managed beautifully. This is the kind of service customers hope for. Thank you.
  • PP
    Paul Provost
    Sep 25, 2025
    1.0
    Left both TJ and Vincent Ferrentino numerous messages , both have failed to respond regarding our acct We are a 38 year corporate customer who will be leaving for At&T Couldn’t be more disappointed in customer service not only in this store , but their 800 numbers which is actually worse
  • LF
    Lia Florentine
    Sep 9, 2025
    5.0
    OUTSTANDING SERVICE! I had spent 12 hours on the phone with Verizon customer service over the course of 2 weeks and Justin at this location resolved my issue within minutes!! Highly recommend
  • SP
    Spyro Papathanasiou
    Jul 6, 2025
    5.0
    It's a Verizon store. What do you expect? Very good service
  • KC
    Kevin Colfer
    Jun 7, 2025
    1.0
    None of the issues with my Verizon account were solved.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Sea Girt, NJ?

Verizon in Sea Girt is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Can I schedule an appointment before visiting the Verizon store in Sea Girt?

Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.