Geek Squad

3.3
30 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
345 Mount Hope Ave, Rockaway, NJ
07866, United States

Hours

Reviews

3.3
30 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
3
1 star
9
  • JD
    Janet Dobbs
    Jul 11, 2025
    5.0
    When going to the Geek Squad in Rockaway, Carlos is the best!!! He is knowledgeable, patient and kind, especially with senior citizens who are not tech savvy. I brought my mother there to transfer files from one laptop to another, and he went above and beyond to make sure we had everything we need. We had another tech who also helped and was very knowledgeable, but did not take the time to explain things like Carlos did. I don't know if you can request specific personnel when going, but hands down I would try to request Carlos! We will definitely go back to the Geek Squad in Rockaway, NJ because of the excellent service!
  • KE
    Kris Estrada
    Dec 31, 2024
    5.0
    They fixed my TV . Thanks geeks
  • PG
    Phil Gutierrez
    Jan 19, 2021
    1.0
    Dropped of a computer 6 weeks ago. After 6 weeks they come back to say they haven't received it back from the "factory". They are liars because we had track it back to the store. After an hour 1 1/2 they said yes they received it. Then they said it's not repairable. They are young arrogant, unprofessional and do not have any professional skills at all. Do not use this service, they will deceive you from the beginning.
  • CW
    Cathie Witte
    Jul 6, 2019
    5.0
    I think I am thrilled. Carlos spent time patiently listening to my computer concerns & issues. Now fingers crossed.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Rockaway offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, television, and appliance repair, as well as data recovery and computer support.

Where is Geek Squad located in Rockaway, NJ?

Geek Squad is located at 345 Mount Hope Ave, Ste 1001, Rockaway, NJ 07866, USA.