When going to the Geek Squad in Rockaway, Carlos is the best!!! He is knowledgeable, patient and kind, especially with senior citizens who are not tech savvy. I brought my mother there to transfer files from one laptop to another, and he went above and beyond to make sure we had everything we need. We had another tech who also helped and was very knowledgeable, but did not take the time to explain things like Carlos did. I don't know if you can request specific personnel when going, but hands down I would try to request Carlos! We will definitely go back to the Geek Squad in Rockaway, NJ because of the excellent service!
KE
Kris Estrada
Dec 31, 2024
5.0
They fixed my TV . Thanks geeks
PG
Phil Gutierrez
Jan 19, 2021
1.0
Dropped of a computer 6 weeks ago. After 6 weeks they come back to say they haven't received it back from the "factory". They are liars because we had track it back to the store. After an hour 1 1/2 they said yes they received it. Then they said it's not repairable. They are young arrogant, unprofessional and do not have any professional skills at all. Do not use this service, they will deceive you from the beginning.
CW
Cathie Witte
Jul 6, 2019
5.0
I think I am thrilled. Carlos spent time patiently listening to my computer concerns & issues. Now fingers crossed.
What services does Geek Squad at Best Buy in Rockaway offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, television, and appliance repair, as well as data recovery and computer support.
Where is Geek Squad located in Rockaway, NJ?
Geek Squad is located at 345 Mount Hope Ave, Ste 1001, Rockaway, NJ 07866, USA.
What are the operating hours for Geek Squad at Best Buy in Rockaway?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad services online or only in-store?
You can schedule Geek Squad services both in store or online via their website.
How can I contact Geek Squad in Rockaway for tech support?
You can contact Geek Squad by calling +1 973-659-0911.
What is the official website for Geek Squad at Best Buy in Rockaway?
The official website is https://stores.bestbuy.com/nj/rockaway/345-mount-hope-ave-457/geeksquad.html.
Are there any electronics stores near Geek Squad in Rockaway where I can shop before or after my service?
Yes, Best Buy is nearby, offering a wide range of electronics and appliances for shopping before or after your Geek Squad service.
What dining options near Geek Squad in Rockaway could I visit while waiting for my repair?
Nearby dining options include East Cafe (Chinese and Asian cuisine), Sizzler (buffet restaurant), Buffalo Wild Wings (American and bar food), Chipotle Mexican Grill, and Miller's Ale House.
Are there fitness or wellness facilities close to Geek Squad in Rockaway?
Yes, Club Pilates is nearby, providing pilates and gym facilities, and Amazing Lash Studio offers beauty salon services if you want to relax nearby.
Where can I get eyewear or optometry services near Geek Squad in Rockaway?
Near Geek Squad, you can visit Peli Eyecare and Associates, Pearle Vision, or Cohen's Fashion Optical for optometry and eyewear services.