Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,324 reviews
5 stars
639
4 stars
309
3 stars
148
2 stars
50
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being unprofessional and unresponsive.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, particularly in technical areas like laptops and phones.
Store Management
Management received negative feedback for poor customer service and lack of responsiveness, with some customers feeling disrespected.
Product Availability
Customers reported issues with product availability and order fulfillment, leading to frustration and dissatisfaction.
Overall Experience
While some customers had positive experiences, many expressed disappointment with service quality and management, indicating a need for improvement.
- MCMitzi Chaves2 days ago5.0Very helpful and pointed me in the right direction for my digital drawing purpose.
- BMbrandon murphy5 days ago1.0Employees buying products for themselves and holding for others
- JRJessenia RodriguezNov 9, 20255.0If you need a tv and are not educated on what is good in the stores now a days. Go to this best buy ask for Jose. He is so good at teaching you the difference in quality. He helped me understand the different models of tvs, there is alot. He took his time. He was so helpful. We left happy. We left with a tv on the spot.
- BCBrenda ConcepcionOct 9, 20255.0I had been without a phone for long days, going back and forth trying to fix an issue with no success. Out of pure frustration, I decided to stop by the Best Buy in Riverdale and that’s when I met Gladys. She was an absolute lifesaver! Gladys went above and beyond in every possible way. She was patient, kind, and truly dedicated to helping me get my service transferred from T-Mobile to Verizon. What truly amazed me was her commitment the store had already closed, yet she refused to let me leave until my problem was fully resolved. She stayed late, made countless calls, and didn’t give up until everything was working perfectly. Her professionalism, patience, and genuine care for the customer were extraordinary. Gladys turned what had been a stressful, exhausting experience into a moment of total relief and gratitude. Best Buy is lucky to have someone like her! Thank you, Gladys, for your incredible dedication and amazing customer service you truly went the extra mile!
- VCVimael ColonOct 9, 20255.0I came to Best Buy in Riverdale after spending four days without a phone, going back and forth trying to transfer my service from T-Mobile to Verizon. No one was able to fix the issue until I met Gladys. She went above and beyond not only helping me but also helping my daughter figure things out. She even stayed past closing hours to make sure everything was resolved. Gladys was so patient, kind, and dedicated. She’s truly amazing and turned a stressful situation into a great experience. Thank you, Gladys!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Riverdale, NJ?
You can shop TVs, computers, appliances, and more electronics at Best Buy in Riverdale, NJ.
What are the store hours for Best Buy in Riverdale, NJ?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup for online orders?
Yes, this Best Buy offers in-store pickup for online orders.
Is curbside pickup available at this Best Buy?
Curbside pickup is not available at this Best Buy location.
Does Best Buy Riverdale provide repair services?
Yes, Geek Squad support, including repair services, is available at this Best Buy.
Can I recycle electronics at the Riverdale Best Buy?
Yes, this location offers electronics recycling services.
What payment methods does Best Buy Riverdale accept?
They accept debit cards and checks; cash is not required exclusively.
Are there any dining options near Best Buy in Riverdale?
Yes, nearby dining options include Auntie Anne's, Starbucks, and Subway, great for a snack or coffee before or after your visit.
What nearby services can I access around Best Buy Riverdale?
Nearby services include FedEx Office Print & Ship Center and Jackson Hewitt Tax Service for your shipping and tax preparation needs.
Are there other retail stores close to Best Buy in Riverdale?
Yes, nearby retail stores include JOANN Fabric and Craft Stores and Walmart Riverdale - State Rt 23 for various shopping needs.