Verizon

4.6
182 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pt Pleasant, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3208 Bridge Ave, Pt Pleasant, NJ
08742, United States

Hours

Reviews

4.6
181 reviews
5 stars
159
4 stars
4
3 stars
1
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and patient, with specific mentions of employees like Gigi, Darien, and Michael.

Negative Experiences

Several reviews highlighted negative experiences, including aggressive behavior from staff and issues with billing and service, leading to frustration for customers.

Store Management

There were mixed reviews about store management, with some customers noting improvements under new management, while others reported dissatisfaction with the handling of issues.

Sales Practices

Some customers expressed concerns about aggressive sales tactics and misleading information regarding phone upgrades and billing.
  • MS
    Michele Stryker
    Jan 2, 2026
    5.0
    GiGi was very helpful and knowledgeable.
  • SD
    Suzy Domenick
    Dec 30, 2025
    1.0
    Not helpful, nobody walked around and showed me things and became a little combative as I asked clarifying questions. I would never buy anything there
  • CB
    Christina Blunda
    Dec 22, 2025
    5.0
    Gigi was very thorough very informative and very helpful.
  • RH
    Rick Hohowski
    Dec 19, 2025
    5.0
    Point Pleasant Staff took the time to get all the information from my ultra slow old phone to my Google 10 for my free upgrade. Thanks!!
  • JG
    Joseph Golebieski
    Dec 12, 2025
    5.0
    Staff provided professional services; very knowledgeable; answered all of my questions. Everything was completed in a timely manner.

Frequently Asked Questions About Verizon

What is Victra and what services does it offer in Pt Pleasant, NJ?

Victra is a Verizon Authorized Retailer located at 3208 Bridge Ave, Pt Pleasant, NJ, offering a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection services.

What are the store hours of Victra in Pt Pleasant?

Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.