Business Details
3208 Bridge Ave, Pt Pleasant, NJ
08742, United States
Certified by Verizon • Feb 22, 2026
(732) 295-1262
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pt Pleasant, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
189 reviews
5 stars
164
4 stars
4
3 stars1
2 stars0
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, many reported negative experiences with service, including long wait times and unhelpful or rude staff.
Sales Practices
Several reviews indicated concerns about aggressive sales tactics, misleading information regarding pricing, and issues with unauthorized charges, particularly affecting older customers.
Store Management
There were complaints about poor management practices, including lack of accountability and inadequate support for staff, leading to inconsistent customer experiences.
Product Knowledge
Some employees were noted for their knowledge and ability to assist customers effectively, while others were criticized for providing incorrect information.
- AJAnna JankovichFeb 17, 20265.0I had such an amazing experience at Verizon thanks to Darien! My phone was doing something completely crazy, and I was so stressed about it. From the moment he started helping me, he was calm, professional, and incredibly knowledgeable. He was so patient and really took the time to listen to what was going on. He explained everything thoroughly in a way that was easy to understand and made sure I felt comfortable with every step. He never made me feel rushed and answered all of my questions with kindness. Because of Darien, I will absolutely be coming back to this specific Verizon location for any future needs. Customer service like that is rare, and he truly made the whole experience stress-free. Thank you again, Darien!
- LClyndsey CoyleFeb 17, 20265.0I cannot say enough good things about Darien at Verizon. I was dealing with frustrating phone problems and he stepped up in a huge way, he literally came in on his day off just to help me. Who does that anymore?! He should absolutely be in a management position, he leads by example. Thank you, Darien!
- JLJames LawrenceFeb 5, 20261.0Update! They ended up giving us an opened, iPhone 16e that was carrier locked to a different phone number not associated to our account. Please don't make the same mistake we did by coming here for convenience and only visit corporate locations. This ordeal is still ongoing and it has already rolled up 4 store visits and several customer service phone calls. This was supposed to be a simple upgrade and in store pickup. Just horrible.
- BGBrian GannonFeb 4, 20261.0Do not recommend this store. Waited for over a half hour to be told oh we don’t do that in store you have to call 611
- JSJames SeipFeb 1, 20261.0Do not consider this store for any Verizon needs. This is a 3rd party retailer that has zero accountability. The representative had my father there for 2 hours and talked in circles providing conflicting information about our account. She said that if we left with the phone that I had arranged to be picked up via an online order, it would technically be considered stolen. Then when we asked about cancelling the order, we were told we would have to pay a $50 restocking fee? Nonsense. Had to reach out to Verizon Customer Service to have the entire order cancelled and redone because of their inventory issue.
Frequently Asked Questions About Verizon
What is Victra and what services does it offer in Pt Pleasant, NJ?
Victra is a Verizon Authorized Retailer located at 3208 Bridge Ave, Pt Pleasant, NJ, offering a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection services.
What are the store hours of Victra in Pt Pleasant?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which wireless brands can I find at Victra in Pt Pleasant?
Victra offers wireless devices from several brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Does Victra in Pt Pleasant offer in-store pickup?
Yes, Victra provides in-store pickup for wireless devices and accessories.
What payment methods are accepted at Victra Pt Pleasant?
Victra accepts multiple payment options including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa credit/debit cards.
Is Wi-Fi available at Victra in Pt Pleasant?
Yes, Victra offers free Wi-Fi to its customers at the Pt Pleasant location.
Which nearby pizza restaurants can I visit near Victra in Pt Pleasant?
You can visit Little Caesars Pizza or Papa John's Pizza near Victra for a quick meal before or after your visit to the store.
Are there any nearby services for beauty and wellness around Victra in Pt Pleasant?
Yes, USA Nails and The Beauty Store and Salon are nearby beauty service options you can visit along with East Coast Nutrition and Wellness for health needs.
What nearby financial services or ATMs can I find close to Victra Pt Pleasant?
Nearby financial services include PNC Bank, Wells Fargo Bank, and several Bitcoin ATMs such as Coinstar Kiosk and CoinFlip Bitcoin ATM for your banking and currency exchange needs.
Can I visit other Verizon retailers near Victra in Pt Pleasant?
Yes, there are other Verizon Authorized Retailers nearby including Verizon Authorized Retailer – GoWireless and GoWireless Verizon Premium Retailer if you want to compare options or locations.
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