Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pt Pleasant, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
172 reviews
5 stars
151
4 stars
4
3 stars1
2 stars0
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Darien, Gigi, and Michael.
Sales Pressure
Several reviews highlighted negative experiences with aggressive sales tactics, particularly towards vulnerable customers, leading to feelings of being scammed or pressured.
Store Management
There were mixed reviews about management, with some praising the new management team for improvements in service, while others reported issues with accountability and customer care.
Technical Assistance
Customers appreciated the technical support provided, with many noting successful phone setups and problem resolutions.
Long Wait Times
Multiple reviews mentioned long wait times for service, indicating a need for better staffing or efficiency during busy periods.
- FPFrederic PaperthNov 13, 20255.0Excellent
- JSJoni SchweitzerNov 8, 20255.0If you need to find mv. good chances I will be at the Verizone store on Brick Blvd. Dealing with Alex. He is top notch,kind and ALWAYS helps me out ! He is genius. DON'T KNOW WHAT I WOULD DO WITHOUT THAT STORE !
- CGChristine GambaAug 18, 20255.0I don’t look forward to spending any time at Verizon stores but I highly recommend going to the Point Pleasant Borough location. All the credit for this review goes to GIGI. She was kind, considerate, patient, and so knowledgeable. I thought my issues were insurmountable but Gigi worked on them with ease all the while also taking care of other customers with the same pleasant attitude. She is an asset to Verizon.
- BEBrian ElyAug 10, 20255.0Gigi V at the Bridge Ave store was excellent. Transferred my phone to my wife's account and she took care of all of it. She handled multiple customers like a pro. And there were many. Will definitely go there for any other service when she is there.
- WYWilliam YoungAug 1, 20255.0Good advice. Good guidance. It took a while though
Frequently Asked Questions About Verizon
What is Victra and what services does it offer in Pt Pleasant, NJ?
Victra is a Verizon Authorized Retailer located at 3208 Bridge Ave, Pt Pleasant, NJ, offering a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection services.
What are the store hours of Victra in Pt Pleasant?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which wireless brands can I find at Victra in Pt Pleasant?
Victra offers wireless devices from several brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Does Victra in Pt Pleasant offer in-store pickup?
Yes, Victra provides in-store pickup for wireless devices and accessories.
What payment methods are accepted at Victra Pt Pleasant?
Victra accepts multiple payment options including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa credit/debit cards.
Is Wi-Fi available at Victra in Pt Pleasant?
Yes, Victra offers free Wi-Fi to its customers at the Pt Pleasant location.
Which nearby pizza restaurants can I visit near Victra in Pt Pleasant?
You can visit Little Caesars Pizza or Papa John's Pizza near Victra for a quick meal before or after your visit to the store.
Are there any nearby services for beauty and wellness around Victra in Pt Pleasant?
Yes, USA Nails and The Beauty Store and Salon are nearby beauty service options you can visit along with East Coast Nutrition and Wellness for health needs.
What nearby financial services or ATMs can I find close to Victra Pt Pleasant?
Nearby financial services include PNC Bank, Wells Fargo Bank, and several Bitcoin ATMs such as Coinstar Kiosk and CoinFlip Bitcoin ATM for your banking and currency exchange needs.
Can I visit other Verizon retailers near Victra in Pt Pleasant?
Yes, there are other Verizon Authorized Retailers nearby including Verizon Authorized Retailer – GoWireless and GoWireless Verizon Premium Retailer if you want to compare options or locations.