VCA County Veterinary Hospital

Reviews

• EW

  E W

  Apr 25, 2026
  2.0
  On April 25, 2026, around 10:15 a.m., I called VCA 4222 Route 27, Princeton, NJ 08540 to get my dog Lily’s test results and the veterinarian’s notes. The staff member who answered (Brittany) refused to provide the information or explain how I could obtain/understand the notes, and the call became unnecessarily unpleasant. I had to keep pressing the issue of her attitude and lack of willingness to assist so that she could email me the test results. I shared that I’d already paid over $300 for testing (and $580 for the initial visit) and that Lily has a tumor diagnosis—so I needed the results to make timely decisions about her care. Instead of empathy or clear next steps, I was met with a dismissive tone and no helpful guidance. Warning for other pet owners: if you need test results or vet notes promptly, be prepared for delays and poor communication. A clinic handling serious diagnoses should have a clear, respectful process to release records or connect you with someone who can interpret them. I do not feel comfortable returning, and I recommend choosing a different provider if you want straightforward, compassionate communication. Management should follow up and clearly explain how clients can obtain test results and veterinarian notes the same day they request them. Other than this incident, the care and attention my pet received from the vet and tech staff was very good. They just need to do something about their front desk.
• DG

  Dee G.

  Apr 22, 2026
  5.0
  I had a great experience with Dr. Colleen Miller. She was thorough and informative about the concerns I had regarding my newly adopted cat. I would highly recommend!
• JS

  Jojie Sterman

  Jan 17, 2026
  5.0
  Our dog Wally has been coming here since he was a puppy 6 years ago. Whenever we pull up to the parking lot, he gets so excited. The vets and technicians are all wonderful.
• JM

  Jennifer Mullica

  Nov 23, 2025
  5.0
  Staff is incredibly friendly and helpful. Tracy at the front desk eased my worries and calmed me down in preparation for my appointment.
• MC

  Misty Cooper

  Oct 29, 2018
  5.0
  Great people here always nice .

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