Verizon

4.8
645 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Phillipsburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1252 Us Highway 22.

Details

  • Curbside pickupNot available

Location

Verizon
1252 Us Highway 22, Phillipsburg, NJ
08865, United States

Hours

Reviews

4.9
637 reviews
5 stars
605
4 stars
9
3 stars
5
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Junior, Janelle, and Matt.

Knowledge and Efficiency

Staff members were frequently noted for their knowledge and ability to resolve issues quickly, with several customers mentioning efficient service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service delays and issues with phone upgrades.

Problem Resolution

Several customers expressed satisfaction with how staff handled technical issues, such as virus removal and phone setup.

Inventory Issues

A few customers mentioned dissatisfaction with the store's inventory, noting that items were often out of stock.
  • AC
    Alyssa Cobb
    3 days ago
    5.0
    Junior, extremely helpful and knowledgeable when transferring phones.
  • GM
    Gabe Mercado
    Nov 7, 2025
    5.0
    Staff was absolutely fantastic we had our bay with us and they were so accommodating to us. We had a great time laughing while upgrading our phones
  • DS
    Daneja Stevenson
    Nov 7, 2025
    5.0
    This man is the greatest help I’ve ever had in my life. Please give him a raise
  • OO
    Ogechi Okubanjo
    Nov 7, 2025
    5.0
    Great Service from Christian and Janelle! Christian at Verizon was awesome!! He took the time to explain everything clearly and helped me find the best plan for my family. I had a few issues transferring two of my phones, but he made sure to connect me with Janelle, who followed up and got everything finalized. Great teamwork and excellent customer service — thank you both!
  • TL
    Ted Latham
    Oct 30, 2025
    5.0
    Janelle made the process of trading my phone in so easy and answered all my questions!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Phillipsburg offer?

Verizon Wireless Zone in Phillipsburg offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and expert customer service for both consumers and businesses.

Where is the Verizon Wireless Zone located in Phillipsburg?

The store is located at 1252 Us Highway 22, Phillipsburg, NJ 08865.