Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Paramus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
342 reviews
5 stars
174
4 stars
47
3 stars
31
2 stars
14
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to negative experiences.
Order Fulfillment
Numerous reviews highlighted issues with order cancellations and fulfillment, causing frustration among customers.
Staff Knowledge
Several customers noted a lack of knowledge among staff, resulting in unresolved issues and poor service.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Long Wait Times
Customers frequently mentioned long wait times for service, even when the store was not busy.
- ARAmanda R6 days ago5.0Worked with Chet and he was absolutely incredible. We struggled with hotlines and support techs for around a year and a half trying to fix the same issue, and he fixed it in 2 hours. Absolutely the most amazing experience as he was always two steps ahead with another faster plan when the first one went wrong. He was very kind and funny and I really appreciated his solution and help!
- MDMeyrav Ohayon DananNov 13, 20255.0Very kind, helpful and knowledgeable staff! Thanks for your help troubleshooting issues.
- GKGilho Kim (Kevin)Nov 9, 20254.0It was nice to receive a fast and accurate product.
- JHJoe HoppeNov 6, 20251.0Verizon support told me that my issue must be resolved in store. I dragged both my kids to the store. The store rep told me that support was incorrect - it had to be resolved with support. When I asked him what the next steps were, he was abrupt and dismissive. Very disappointing experience. Do not recommend this store
- ALAlyse LucasNov 1, 20251.0Mohammed had a really bad attitude this morning. Asked to see the cheapest android available (for a specific reason) and he laughed right at me. In this economic climate, it's tone deaf and ignorant to laugh at people wanting the most economic option. When I pursued the cheapest phone he copped an attitude of annoyance. I left. Extremely rude and unprofessional
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Paramus?
The Verizon store in Paramus is open from 10:00 AM to 8:00 PM Monday through Saturday and closed on Sundays.
What brands of smartphones and devices does the Verizon Paramus store offer?
The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the latest 5G smartphones like iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an in-store appointment or order online for pickup at the Verizon Paramus store?
Yes, you can schedule an in-store appointment or place an order online and then pick it up at the store for your convenience.
What delivery and pickup options are available for online orders at this Verizon location?
Online orders can be picked up in-store, shipped with free 2-day shipping, retrieved from express lockers, or delivered same day in select areas.
What types of plans and services does Verizon Paramus offer?
The store offers mobile plans, wireless internet plans, voice plans, and Fios Internet plans to suit personal or business needs.
What payment methods are accepted at the Verizon Paramus store?
They accept checks, debit cards, and mobile NFC payments; cash is not required.
Is the Verizon Paramus store accessible for Spanish-speaking customers?
Yes, the store provides services in both English and Spanish to accommodate customers.
Are any nearby dining options recommended near Verizon Paramus?
Nearby you can find Nonna’s Pizza & Ristorante and Shokudo Ramen & Sushi Paramus, great options for a meal before or after your visit.
What other stores or services are located close to Verizon in Paramus that customers might find useful?
Nearby you will find Mom’s Organic Market for groceries, Capital One Bank for banking services, and Karl’s Appliances for kitchen appliances, all within easy walking distance.
How can nearby transit or landmarks help me find Verizon Paramus?
The Verizon store is located on 469 Route 17 South in Paramus, near landmarks such as Shake Shack and the Garden State Plaza area, making it easy to locate.