Dyson Service Center Paramus

4.4
498 reviews

About

Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Paramus
556 North Route 17, Paramus, NJ
07652, United States

Hours

Reviews

4.4
498 reviews
5 stars
396
4 stars
20
3 stars
9
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Daniel and Antoinese, for their helpfulness, knowledge, and professionalism.

Repair Efficiency

Most reviews highlighted the quick turnaround for repairs, often completed in under 30 minutes.

Product Knowledge

Technicians were frequently noted for their expertise in diagnosing issues and providing maintenance tips.

Mixed Experiences

While many had positive experiences, some customers reported long wait times and disinterest from staff during busy periods.

Warranty Handling

Customers appreciated the warranty service, with many repairs being completed at no charge when under warranty.
  • IK
    Irene Kurian
    Nov 11, 2025
    5.0
    I have taken my G1 in for service twice in the past three months and have had the pleasure of working with Daniel on both occasions. He consistently takes time out of his day to speak with me patiently, help troubleshoot any issues, and provide useful tips to prevent future problems. Of all the customer service experiences I’ve had over the years with various products, working with Daniel has truly stood out. He is exceptionally kind, patient, and professional. He never attempted to sell me any unnecessary items, services, or accessories—instead, he offered honest answers and clear, practical steps to follow should any additional issues arise in the future.
  • CK
    CC K
    Nov 5, 2025
    5.0
    Excellent Service. Daniel was unbelievable and repairs was fast and highly efficient! With an absolutely kind, professional and helpful attitude. Prices are agreeable and this repair visit turned out to be a wonderful experience. Thank you so much, Daniel.
  • GP
    Gloria Proni
    Nov 3, 2025
    5.0
    Thanks so much for helping me with my vacuum cleaner. I am especially grateful for your kindness and your super efficient work. Really appreciated.
  • EV
    Ehren Vokes
    Oct 29, 2025
    5.0
    I can’t believe I’m typing this, but my experience at the Dyson Service Center Paramus was probably the best customer service I have experienced in my 40+ years of life. I would give this place six stars if I could. I had a problem with my vacuum and initially tried the Dyson website for ideas on how to resolve it. That was not successful and so I decided to take my vacuum in person to the service center. I did not have an appointment and did not know whether I would be able to have somebody look at it nor how long a repair might take. Not only was the technician at the service center able to look at my problem immediately, but within 15 minutes it was completely fixed. The technician was not only extremely competent and professional, but also kind, friendly, considerate and genuine. Special shout out to Franklyn whose customer service was so outstanding that my wife and I decided on our drive home that if we ever have children our first born will be named Franklyn in his honor. Thank you Dyson Service Center Paramus!
  • MM
    M
    Oct 25, 2025
    5.0
    Your employee Daniel deserves a shoutout! 🙌 I could write a whole novel about how amazing he was this morning. I came in to fix my Dyson AirStraightener, bought last year as a refurbished model (never again!), only to find out the warranty had expired and the repair would cost a fortune. Then comes Daniel, smart, super knowledgeable and so genuine, and somehow I walk out with a brand-new Dyson at a lower price than in stores. I honestly felt like I was taking a college class on customer service! Dyson, your employee Daniel is pure gold. ✨

Frequently Asked Questions About Dyson Service Center Paramus

Where is Dyson Service Center Paramus located?

It is located at 556 North Route 17, Paramus, NJ 07652, USA.

What are the operating hours of Dyson Service Center Paramus?

The center is open Tuesday through Saturday from 9:00 AM to 5:30 PM and closed on Sundays and Mondays.