Best Buy

4.1
1985 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
Route 17 N, Paramus, NJ
07652, United States

Hours

Reviews

4.1
1,985 reviews
5 stars
1,044
4 stars
506
3 stars
192
2 stars
70
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unhelpful interactions.

Product Availability

Frequent complaints about discrepancies between online inventory and in-store availability, leading to customer frustration.

Geek Squad Issues

Numerous negative experiences with Geek Squad, including poor service and unresolved technical issues.

Return Policy

Customers expressed dissatisfaction with the return policy, citing high restocking fees and inflexible terms.

Staff Knowledge

Inconsistent staff knowledge; some customers received excellent assistance while others encountered poorly informed employees.
  • QC
    Q C
    2 days ago
    1.0
    Pokémon scalpers win here. Ghost chairs in the middle of the night on release day and they show up 20 min before opening and the manager lets that fly. Terrible
  • GB
    Girolamo Bruscianelli
    Nov 11, 2025
    5.0
    Best buy was a pretty good buy
  • KC
    Kirt Collis
    Nov 4, 2025
    5.0
    Excellent
  • KK
    Kevin Kelly
    Oct 31, 2025
    1.0
    Your inventory on your website clearly states you have several of the laptop i desperately need for work in inventory. After 20 minutes of finding help they tell me they don’t have it. I clearly show them your inventory to which they tell me “oh that’s wrong”. This is why people choose amazon and why no one wants to deal with you. You lie to people and force an upsell on them because they’re desperate. I as well as my company will never purchase anything from this best buy or any other ever again.
  • KC
    kim coldon
    Oct 6, 2025
    1.0
    Terrible waste of time. Every time I’ve gone here the geek squad gives you issues and wastes your time. Make u stand there for 40 minutes then never help ur issue even if you’re covered

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Paramus?

Best Buy in Paramus is open Monday through Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.

What pickup options does Best Buy at Route 17 N offer?

This Best Buy location offers in-store pickup but does not have curbside pickup available.