Mixed feedback on customer service; while some praised helpful staff, others reported poor experiences with unresponsive employees and lack of accountability.
Product Availability
Customers noted issues with stock levels and discrepancies between online listings and in-store availability.
Geek Squad Performance
Geek Squad received positive remarks for their assistance, but some customers expressed dissatisfaction with service quality and follow-through.
Store Experience
The overall in-store experience varied, with some customers enjoying quick service and others facing long wait times and unhelpful staff.
SL
Scott Lief
5 days ago
5.0
I order was ready early I was in and out in no time!
JR
J R
Feb 19, 2026
4.0
Went to pick up an item I purchased online. Home depot had the same item but due to limited inventory the item cannot be returned. Weird, so I found the same one at BB. Service is what you would expect....
EB
engin bilecan
Feb 15, 2026
5.0
Expensive but good options
AK
Andrii Kutsyi
Feb 5, 2026
5.0
Plenty of free personal who are ready to help and guide you
EA
Etornam Adzasu
Jan 27, 2026
5.0
Solid area, Good staff willing to aid us in a data transfer and explaining the insurance packages they offered for the devices.