Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude behavior and long wait times for assistance.
Inventory Issues
Several reviews highlighted low stock levels and discrepancies between online listings and in-store availability, leading to customer frustration.
Positive Experiences
Many customers shared positive experiences with specific employees who provided exceptional service, indicating that individual staff members can significantly enhance the shopping experience.
Order Fulfillment
Customers expressed dissatisfaction with online order fulfillment times, citing delays and issues with receiving pre-ordered items.
Store Environment
The store was generally described as clean and well-organized, although some customers noted that staff appeared disengaged or unhelpful during busy times.
TP
Teresita Param
3 days ago
5.0
Sometimes send in the wrong address
MM
Maurice Morris
3 days ago
5.0
I’ve never been to a Best Buy and had great customer service until I came here and met Peter. Very smart, professional and knowledgeable guy that really helped me make a game changing decision for my family product! PETER THANK YOU!
JJ
johnny jimenez
Nov 16, 2025
5.0
When in and out , there was an employee at the door and ask me if I need it help, I said yes told him I need it a Furestick 4k Max and got it for me right away. I was out like in 3 minutes. Excelente servicio 👌🏽👍🏽
CP
Carole Petersen
Nov 4, 2025
5.0
Jimmy was Extremely Helpful Helping me find a firestick
UT
Ungarbled Tech
Nov 4, 2025
5.0
Incredible service they now sell everything you can order online pickup delivery or at tour car. They really upped thier game
What are the store hours for Best Buy in Paramus, NJ?
Best Buy in Paramus, NJ is open Monday through Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.
Does Best Buy Paramus offer in-store pickup for purchases?
Yes, Best Buy Paramus offers in-store pickup services for customer convenience.
Can I get curbside pickup at Best Buy Paramus?
No, Best Buy Paramus does not currently offer curbside pickup services.
What types of products can I shop for at Best Buy Paramus?
You can shop for TVs, computers, appliances, and more at Best Buy Paramus.
Is Geek Squad support available at Best Buy Paramus?
Yes, Geek Squad support is available at Best Buy Paramus to assist with your electronics and technology needs.
Does Best Buy Paramus provide electronics recycling services?
Yes, Best Buy Paramus offers electronics recycling services to help you dispose of your old devices responsibly.
Are there nearby dining options close to Best Buy Paramus?
Yes, nearby dining options include Red Robin Gourmet Burgers and Brews, Market Burger, Chopped & Topped Salads, Market Plate, and Paramus Pizza, perfect for grabbing a meal before or after your visit.
What nearby stores are close to Best Buy Paramus for additional shopping?
Close to Best Buy Paramus, you can find stores like Carter's for children's clothing, Kirkland's for furniture, Saucony shoe store, and REI for outdoor gear and sporting goods.
How can nearby services like insurance agencies help customers visiting Best Buy Paramus?
Nearby insurance agencies such as Erich Courant & Co and Insurance Center of North Jersey can assist customers with auto, home, and rental insurance needs, making it convenient to handle multiple errands in one trip.
What payment methods does Best Buy Paramus accept?
Best Buy Paramus accepts debit cards and checks, and does not require cash-only transactions.