Best Buy

4.2
3561 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2400 Bergen Town Ctr, Paramus, NJ
07652, United States

Hours

Reviews

4.2
3,561 reviews
5 stars
2,092
4 stars
793
3 stars
277
2 stars
113
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude behavior and long wait times for assistance.

Inventory Issues

Several reviews highlighted low stock levels and discrepancies between online listings and in-store availability, leading to customer frustration.

Positive Experiences

Many customers shared positive experiences with specific employees who provided exceptional service, indicating that individual staff members can significantly enhance the shopping experience.

Order Fulfillment

Customers expressed dissatisfaction with online order fulfillment times, citing delays and issues with receiving pre-ordered items.

Store Environment

The store was generally described as clean and well-organized, although some customers noted that staff appeared disengaged or unhelpful during busy times.
  • TP
    Teresita Param
    3 days ago
    5.0
    Sometimes send in the wrong address
  • MM
    Maurice Morris
    3 days ago
    5.0
    I’ve never been to a Best Buy and had great customer service until I came here and met Peter. Very smart, professional and knowledgeable guy that really helped me make a game changing decision for my family product! PETER THANK YOU!
  • JJ
    johnny jimenez
    Nov 16, 2025
    5.0
    When in and out , there was an employee at the door and ask me if I need it help, I said yes told him I need it a Furestick 4k Max and got it for me right away. I was out like in 3 minutes. Excelente servicio 👌🏽👍🏽
  • CP
    Carole Petersen
    Nov 4, 2025
    5.0
    Jimmy was Extremely Helpful Helping me find a firestick
  • UT
    Ungarbled Tech
    Nov 4, 2025
    5.0
    Incredible service they now sell everything you can order online pickup delivery or at tour car. They really upped thier game

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Paramus, NJ?

Best Buy in Paramus, NJ is open Monday through Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.

Does Best Buy Paramus offer in-store pickup for purchases?

Yes, Best Buy Paramus offers in-store pickup services for customer convenience.