Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Ocean for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
260 reviews
5 stars
148
4 stars
34
3 stars
12
2 stars
15
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees like Ariana and Henry received high praise for their helpfulness and patience, others were criticized for rudeness and lack of knowledge.
Sales Practices
Several customers reported feeling pressured into unnecessary purchases or misled about service agreements, leading to dissatisfaction.
Store Environment
The store's atmosphere varies; some customers appreciated the cleanliness and organization, while others noted long wait times and unacknowledged presence.
Employee Performance
Certain employees, like Marcus and Cody, were highlighted for their exceptional service, while others, including management, faced serious complaints regarding their behavior.
- SSSuzanne Serden3 days ago5.0Very informative and friendly! We are not very phone savvy and Ariana took the time to explain everything-even though her shift was over! Can not tell you how refreshing it was to have someone show such professionalism while being so eager to help with any issues we had!
- SWS WDec 24, 20251.0Absolute scammers. I came in on a friday night and out of kindness agreed to leave and let the rep finish the next day. Well, he added insurance i declined twice, added the authorization fee he said was waived, he added on other services I had to have removed when I got my 1st bill. Now, it turns out that when I walked as a t-mobile customer and was offered a free 3 gen-old iphone to switch, he did not inform me he was peforming financing and i was signing a 3 year obligation for financing an iphone 14 in November 2023. I was willing to pay more for verizon because I misunderstood them to still be the best. Well its not 2015 anymore. y cell service contract with Verizon is complete, I have been counting the days to leave this untrustworthy and overpriced provider. And after 3 months of a temporary error when trying to view my bill, excited to switch providers, i am contractually oblogated to another 12 months of a basic iphone 14 with month to month verizon cell service. Or I have to pay over $200. WHY DID I EVEN SWITCH YOU GUYS? WHO would agree to such an old phone for 3 yrs when theyre shopping providers? I am so upset at how badly i was scammed here. Here is an excerpt of texts with their rep. The store manager should be ashamed and removed. I do not understand why our country treats regular Americans so poorly now. Just too much greed. Unbelievable. I al so upset.
- AMAllison MorganDec 9, 20255.0Ariana helped me upgrade my new phone painlessly and expediently. She was knowledgeable, polite and great to work with.
- NSNancy SolomonDec 8, 20255.0I recently came to Verizon to update my phone. Im 73 years old and dont have the brains God gave a goose. Ariana was so wonderful to me. She has such patience and was very kind. I sat with her for awhile and she explained everything as we went along. I would recommend her to anybody. Shes awesome. An angel.
- EFEliza FisherNov 14, 20251.0I came here right after work pressed for time and was told by 1800 Verizon that I could come here to get my router. I was greeted aggravatingly at the door by two workers who were doing absolutely nothing. They both told me that they don’t do that here and then I would have to go to the Shrewsbury location. I told them that customer service told me that I could either go to the store on 66 in Neptune or 35 in Ocean, he told me I might have better luck In Neptune and sent me away. When I got to the store in Neptune, the worker told me that they could in fact do what I needed them to do which is really disappointing. The worker in Neptune on Route 66 greeted me happily even though it was four minutes until 7 PM. He helped me, wasn’t upset and made sure I left satisfied. I wish I would’ve gotten his baby but he displayed excellent customer service
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Ocean, NJ?
The Verizon store in Ocean, NJ is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Where is the Verizon store in Ocean, NJ located?
The Verizon store is located at 1104 Hwy 35 S, Ocean, NJ 07712, United States.
What brands of mobile phones does Verizon Ocean store offer?
The Verizon Ocean store offers Apple, Samsung, Motorola, Google, Kyocera, and TCL mobile phones.
What types of services can I find at Verizon Ocean store?
You can find mobile plans, wireless internet plans, voice plans, and Fios internet plans, along with business cell phones, tablets, laptops, and mobile hotspots.
Can I order online and pick up my device at the Verizon Ocean store?
Yes, you can buy online and pick up your order in-store at the Verizon Ocean location.
What payment methods are accepted at the Verizon store?
Verizon accepts debit cards, mobile NFC payments, and paychecks; cash-only payments are not required.
Does the Verizon Ocean store provide free Wi-Fi?
Yes, the store offers free Wi-Fi for customers.
Is there a nearby motel close to the Verizon store in Ocean, NJ?
Yes, the Tower Motel is nearby, which is convenient if you're visiting from out of town and need accommodations.
Are there any convenient places to get food or drinks near the Verizon store?
Yes, nearby you can find Route 35 Bar & Liquor and Ocean Wine & Spirits, Inc., which offer alcoholic beverages and food options to enjoy before or after your visit.
Where can I access banking services near the Verizon Ocean store?
Manasquan Bank is located nearby, providing banking and ATM services convenient for errands during your visit to Verizon.