Verizon

3.9
362 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Ocean for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1104 Hwy 35 S, Ocean, NJ
07712, United States

Hours

Reviews

3.8
257 reviews
5 stars
146
4 stars
34
3 stars
12
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.

Store Experience

Many customers reported long wait times and poor service during busy periods, with some feeling ignored or unacknowledged by staff.

Employee Performance

Certain employees, like Henry and Marcus, were highlighted for their exceptional service, while others received negative feedback for being unhelpful or dismissive.

Store Management

There are concerns about management practices, with some customers experiencing unprofessional behavior from managers and a lack of accountability.

Product Availability

Customers noted issues with product availability and pricing, with some feeling that the store did not stock what they needed or offered competitive prices.
  • EF
    Eliza Fisher
    Nov 14, 2025
    1.0
    I came here right after work pressed for time and was told by 1800 Verizon that I could come here to get my router. I was greeted aggravatingly at the door by two workers who were doing absolutely nothing. They both told me that they don’t do that here and then I would have to go to the Shrewsbury location. I told them that customer service told me that I could either go to the store on 66 in Neptune or 35 in Ocean, he told me I might have better luck In Neptune and sent me away. When I got to the store in Neptune, the worker told me that they could in fact do what I needed them to do which is really disappointing. The worker in Neptune on Route 66 greeted me happily even though it was four minutes until 7 PM. He helped me, wasn’t upset and made sure I left satisfied. I wish I would’ve gotten his baby but he displayed excellent customer service
  • LR
    Lorenzo Rice
    Nov 11, 2025
    5.0
    My sales was awesome person to work with very professional very passionate and concern and good at her job 5 stars and more for her dedication to the client I'm happy to work with her thank you to Ariana
  • JH
    Jamie Lynn Hardwick
    Oct 13, 2025
    5.0
    I love Verizon, the Cable, Landline and Internet Service is exceptional and truly a life saver. My kids and I are Victims of Hurricane Sandy , we received a Federal Grant from Trenton, NJ Department of Community Affairs , we are considered to be displaced , non-residents and my kids went into the care of the DCPP, Dyfus, Foster Care Agency after this Hurricane blew threw New Jersey which had a devasting impact on our Beachfront Homes and Communities. I did not hurt or abuse my kids , my kids went into the care of the DCPP, Dyfus, Foster Care Agency after this Hurricane and they asked us to wait until my children became adults and then they suggested that we get back together again . I continue to ask the last three Presidents of the United States and the Department of Justice, FBI in Washington, DC to help me get my kids back over the phone on there pre recorded phone lines and by certified, priority mail. We love Verizon and my children love all of the Family Channels.
  • CR
    Christy Rosal
    Sep 26, 2025
    1.0
    This is the worse Verizon store I’ve been in. If there’s a zero in rating that’s the rating they will get. When you walk in, there’s no greetings at all, no hi or hello. The white older female just look at us, I know she has a customer but not even a smile. The white older guy is just the same, that’s why after asking a question, I just turn my back and leave. I will never ever comeback on this store!! NEVER 👎
  • TM
    Thomas Mager
    Sep 2, 2025
    5.0
    The rep that we worked with was great. We appreciate his help.

Frequently Asked Questions About Verizon

What are the store hours for the Verizon location in Ocean, NJ?

The Verizon store in Ocean, NJ is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.

Where is the Verizon store in Ocean, NJ located?

The Verizon store is located at 1104 Hwy 35 S, Ocean, NJ 07712, United States.