Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Nutley, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 211 Franklin Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
733 reviews
5 stars
674
4 stars
12
3 stars6
2 stars3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by Angie and her team, highlighting their kindness, patience, and professionalism.
Store Atmosphere
The store is frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.
Staff Knowledge
Customers noted the staff's extensive knowledge about products and services, which helped them make informed decisions.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences with service quality and unprofessional behavior from certain staff members.
Problem Resolution
Several reviews mentioned staff going above and beyond to resolve issues, including helping with device upgrades and account problems.
- MAMarene A6 days ago5.0Angie was so patient and wonderful. So blessed. She is such a great help. Love my new iphone
- FHFred HauserNov 12, 20255.0Anthony and Sweta provided phenomenal customer service! 10/10 would recommend!!!
- FFFlorence FalsettiNov 4, 20255.0Thank you to Sweta and Angie for the amazing service. Switched me from an old phone to a new phone. Transfered my data as well as helped me get a new iPad. Great service. Amazing help. Definitely will be back and highly recommend. THANKYOU SWETA AND ANGIE
- SKSarah KrinerNov 3, 20255.0Luis was amazing in helping us call customer service to remove a line. He saved us a step so we didn’t have to do it. He also helped transferring a line over to Verizon. After getting the run around from others here, he redeemed this Nutley Store. We are thankful.
- DDDollfaceOct 23, 20251.0I walked into the store and was not greeted or asked, how can I help you. I waited almost an hour and walked out of the store and still no one spoke a word to me. I felt unwelcome, it was disrespectful, and says alot about their service and professionalism then it does about me. Everyone should be greeted and considered for their time. A “hi, how can I help you, I will be with you in a minute, the store is not busy” means a lot.
Frequently Asked Questions About Verizon
What products and services does Verizon Nutley offer?
Verizon Nutley offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, and wireless plans.
Where is Verizon Nutley located and what are its operating hours?
Verizon Nutley is located at 211 Franklin Ave, Nutley, NJ 07110. Its hours are 9:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 5:00 PM on Sundays.
Does Verizon Nutley offer in-store pickup?
Yes, Verizon Nutley offers in-store pickup for products.
How can I schedule an appointment or service at Verizon Nutley?
You can schedule an appointment at Verizon Nutley by visiting https://wirelesszone.com/appointments/.
What brands of devices are available at Verizon Nutley?
Verizon Nutley carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, and several accessory brands like Otterbox and JBL.
What makes Verizon Nutley's customer service stand out?
Verizon Nutley provides award-winning customer service with wireless experts to assist with Verizon products and services, including wet phone recovery.
Are there any nearby places where I can grab a coffee or a dessert before or after visiting Verizon Nutley?
Yes, nearby places include Groundworks Cafe Nutley for coffee and smoothies, and Yolish Nutley or Edible Arrangements for desserts and gifts.
What nearby services are available if I need a beauty or spa treatment near Verizon Nutley?
Nearby beauty and spa options include Nutley Nails, Rosy Nails, Pacific Pearl Spa, Fine Touch Nail Salon, Nails by Sandra, Luminous Luxe Spa, and Aan Threading and Spa.
How can I travel to Verizon Nutley using public transit or find nearby landmarks?
Verizon Nutley is near multiple local businesses such as City Pharmacy of Nutley and Walter's Florist. Customers can use these landmarks to locate the store easily.
Are there nearby dining options for a meal near Verizon Nutley?
Yes, Luna Wood Fire Tavern (Italian restaurant and bar) and Obento Rice Bowl & Sushi are nearby dining options you can enjoy before or after your visit.