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Verizon

4.7
(774 reviews)

Business Details

211 Franklin Ave, Nutley, NJ
07110, United States
(973) 667-8400

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Nutley, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 211 Franklin Ave.

Details

  • Curbside pickupNot available

Location

Verizon
211 Franklin Ave, Nutley, NJ
07110, United States

Hours

Reviews

4.7
774 reviews
5 stars
708
4 stars
12
3 stars
6
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Angie and her team received high praise for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to help.

Store Atmosphere

The store is frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.

Mixed Experiences

While many reviews are positive, there are notable complaints about poor service from some staff members, indicating inconsistency in customer experiences.

Sales Practices

Some customers expressed concerns about perceived dishonesty in sales practices, including unexpected charges and unauthorized services.
  • GG
    Gabriella
    5 days ago
    5.0
    Luis and Carlos were absolutely the best Verizon salesmen we have dealt with in a long time! They were professional, knowledgeable and welcoming. Polite in their manner when speaking with us. This location has windows with a clean open feel. Much better than the location on Route 3 which felt stuffy and uncomfortable in many ways. We are so glad we found this location, it makes all the difference when shopping for a cell phone. I would highly recommend this store! Bravo Luis and Carlos!
  • MG
    Mike Graffeo
    Feb 19, 2026
    5.0
    Had a great experience at this store. Angie and Carlos helped me out alot.
  • IW
    I Walker
    Feb 19, 2026
    5.0
    Angie and her staff are wonderful here. Very patient. This store is very professional
  • JD
    Jennifer DeJesus
    Feb 17, 2026
    1.0
    This is by far the worse store ever. They have no clue what they are doing. They make lots of mistakes then can’t fix it. Do not go to this Verizon store!!
  • PO
    Paula Cecilia Organista
    Jan 28, 2026
    5.0
    I bought a cable for my charger here. There were two people in front of me but the store crew lady acknowledged my presence and said, she will take care of my needs when she's finished with them; very professional. I looked around in the store while waiting; it has nice phones. I got my cable and went back to the line. I only waited between 5-10 minutes and I paid for the cable. Not bad for a one-person store.

Frequently Asked Questions About Verizon

What products and services does Verizon Nutley offer?

Verizon Nutley offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, and wireless plans.

Where is Verizon Nutley located and what are its operating hours?

Verizon Nutley is located at 211 Franklin Ave, Nutley, NJ 07110. Its hours are 9:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 5:00 PM on Sundays.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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