Verizon

4.7
746 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Nutley, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 211 Franklin Ave.

Details

  • Curbside pickupNot available

Location

Verizon
211 Franklin Ave, Nutley, NJ
07110, United States

Hours

Reviews

4.7
733 reviews
5 stars
674
4 stars
12
3 stars
6
2 stars
3
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by Angie and her team, highlighting their kindness, patience, and professionalism.

Store Atmosphere

The store is frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.

Staff Knowledge

Customers noted the staff's extensive knowledge about products and services, which helped them make informed decisions.

Mixed Experiences

While many reviews are positive, some customers reported negative experiences with service quality and unprofessional behavior from certain staff members.

Problem Resolution

Several reviews mentioned staff going above and beyond to resolve issues, including helping with device upgrades and account problems.
  • MA
    Marene A
    6 days ago
    5.0
    Angie was so patient and wonderful. So blessed. She is such a great help. Love my new iphone
  • FH
    Fred Hauser
    Nov 12, 2025
    5.0
    Anthony and Sweta provided phenomenal customer service! 10/10 would recommend!!!
  • FF
    Florence Falsetti
    Nov 4, 2025
    5.0
    Thank you to Sweta and Angie for the amazing service. Switched me from an old phone to a new phone. Transfered my data as well as helped me get a new iPad. Great service. Amazing help. Definitely will be back and highly recommend. THANKYOU SWETA AND ANGIE
  • SK
    Sarah Kriner
    Nov 3, 2025
    5.0
    Luis was amazing in helping us call customer service to remove a line. He saved us a step so we didn’t have to do it. He also helped transferring a line over to Verizon. After getting the run around from others here, he redeemed this Nutley Store. We are thankful.
  • DD
    Dollface
    Oct 23, 2025
    1.0
    I walked into the store and was not greeted or asked, how can I help you. I waited almost an hour and walked out of the store and still no one spoke a word to me. I felt unwelcome, it was disrespectful, and says alot about their service and professionalism then it does about me. Everyone should be greeted and considered for their time. A “hi, how can I help you, I will be with you in a minute, the store is not busy” means a lot.

Frequently Asked Questions About Verizon

What products and services does Verizon Nutley offer?

Verizon Nutley offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, and wireless plans.

Where is Verizon Nutley located and what are its operating hours?

Verizon Nutley is located at 211 Franklin Ave, Nutley, NJ 07110. Its hours are 9:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 5:00 PM on Sundays.