Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Nutley, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 211 Franklin Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
750 reviews
5 stars
690
4 stars
12
3 stars6
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Angie received numerous positive mentions for her exceptional service, with many customers highlighting her patience, knowledge, and willingness to help.
Mixed Experiences
While many praised the staff, some customers reported negative experiences, including feeling scammed or receiving poor service.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.
Professionalism
Several reviews noted the professionalism of the staff, particularly Angie and her team, who were commended for their helpfulness and expertise.
- EMEileen Margulies3 days ago5.0Our go to person is and will always be Angie. We been coming to her for years and we appreciate all the worl she puts out for us. Nutley and her team is the best
- EPevie pJan 2, 20265.0Sweta , Luis, Ryan ..So helpful and patient with me I’m “older” and these phones are complicated! Working with these young folks I didn’t have to feel embarrassed or uncomfortable .. have it all set up with the help of a great crew at Verizon / Nutley! Happy New Year!!!
- KAKay ADec 29, 20255.0Angie and Imani at the Verizon store in Nutley provided truly outstanding service. They were knowledgeable, patient, and genuinely took the time to understand my needs and explain everything clearly. The entire process was smooth and stress-free, and they went above and beyond to make sure We all left completely satisfied. Their professionalism and positive attitude made a big difference. Highly recommend asking for Angie or Imani if you visit this location!
- FOFrancisco OrtizDec 23, 20255.0Luis was a great help with my pre orders. Also I came in to pick up my phones and Angie helped me set them up too. This store is very friendly and they are so much better then Clifton. They are professional and always willing to help.
- SDSophia DonarumoDec 21, 20251.0I was scammed by this store recently when I added a new line to my Verizon account. I was told I could get a new phone and all I would be paying would be taxes. When they presented me with their bill for their services, I paid $270. They told me my free phone did not come with a charger , and if I did not have the correct charger, it would blow my phone up. I knew I could get these items from Amazon for probably $50, but agreed to pay $120 for the convenience of having everything done there. When they gave me their invoice, they had charged me $75 for what they call taxes and fees. While I understand they are in business to make money, I feel their approach is dishonest and left me feeling I was scammed.
Frequently Asked Questions About Verizon
What products and services does Verizon Nutley offer?
Verizon Nutley offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, new lines, upgrades, device activation, and wireless plans.
Where is Verizon Nutley located and what are its operating hours?
Verizon Nutley is located at 211 Franklin Ave, Nutley, NJ 07110. Its hours are 9:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 5:00 PM on Sundays.
Does Verizon Nutley offer in-store pickup?
Yes, Verizon Nutley offers in-store pickup for products.
How can I schedule an appointment or service at Verizon Nutley?
You can schedule an appointment at Verizon Nutley by visiting https://wirelesszone.com/appointments/.
What brands of devices are available at Verizon Nutley?
Verizon Nutley carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, and several accessory brands like Otterbox and JBL.
What makes Verizon Nutley's customer service stand out?
Verizon Nutley provides award-winning customer service with wireless experts to assist with Verizon products and services, including wet phone recovery.
Are there any nearby places where I can grab a coffee or a dessert before or after visiting Verizon Nutley?
Yes, nearby places include Groundworks Cafe Nutley for coffee and smoothies, and Yolish Nutley or Edible Arrangements for desserts and gifts.
What nearby services are available if I need a beauty or spa treatment near Verizon Nutley?
Nearby beauty and spa options include Nutley Nails, Rosy Nails, Pacific Pearl Spa, Fine Touch Nail Salon, Nails by Sandra, Luminous Luxe Spa, and Aan Threading and Spa.
How can I travel to Verizon Nutley using public transit or find nearby landmarks?
Verizon Nutley is near multiple local businesses such as City Pharmacy of Nutley and Walter's Florist. Customers can use these landmarks to locate the store easily.
Are there nearby dining options for a meal near Verizon Nutley?
Yes, Luna Wood Fire Tavern (Italian restaurant and bar) and Obento Rice Bowl & Sushi are nearby dining options you can enjoy before or after your visit.