Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 10b Hampton House Rd.
Details
- DebitNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
481 reviews
5 stars
415
4 stars
9
3 stars6
2 stars
10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their patience, helpfulness, and willingness to go above and beyond.
Sales Practices
Several reviews expressed concerns about aggressive sales tactics and hidden fees, leading to dissatisfaction with the overall sales experience.
Staff Knowledge
Customers frequently noted the staff's knowledge and expertise, particularly in resolving technical issues and providing clear explanations.
Store Environment
The store was described as friendly and welcoming, with a positive atmosphere, although some reviews mentioned issues with the temporary location.
- BHBernard HattersleyDec 19, 20255.0Had a problem with my car recognizing my new pixel 10 pro. Matt O. offered to help me set it up. Fortunately I deleted some old phones & was able to sync my new phone. Thank you to Matt for offering to help me even though I don't need it. Expected him to tell me to go to the car dealer or that he couldn't help me. Great customer service & helpful attitude not usually found with most companies these days.
- RFRyan FelsenNov 7, 20255.0I came in around 7:30 on the 6th in a panic because someone had compromised my identity and used that to purchase and activate 2 new phones on my account (knocking both mine and my wife's phones off of Verizon's network). With my wife currently travelling for a conference (and this not available), this was potentially devastating for the both of us. I was fortunate to work with Gabriel and Felicia at you Hampton/Newton location, who were not only able to get in touch with your fraud unit to have a block placed on my Verizon account, but were able to reactivate both my wife's and my phones! Due to the fact that I arrived less than 30 minutes before closing, it would have been expected to be told that I needed to come back in the morning, but both Gabriel and Felicia reassured me (despite my apologies) that they would take care of everything right there, regardless of how long it took. I wish I could rate them both at MORE than 5 stars, because they went above and beyond to make sure everything was taken care of. They are both a credit to your company! Thank you Gabriel and Felicia!!!
- TGTroy GallagherOct 25, 20255.0Best Verizon experience I've ever had. Gabriel is wonderful person and owner, very helpful and got us set with everything we needed!
- DJDonald JablonskiOct 18, 20255.0Luke was a great help along with all the staff. Super friendly and accommodating. Smooth and easy experience. 10/10!
- DMDiane McGeeOct 18, 20255.0Nile and Gabriel are the best salesmen around. They were very efficient and professional.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Newton offer?
Verizon Wireless Zone in Newton offers services including smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device financing, and more.
Where is the Verizon Wireless Zone store located in Newton?
The store is located at 10b Hampton House Rd, Newton, NJ 07860, USA.
What are the operating hours of the Verizon Wireless Zone store?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Verizon Wireless Zone in Newton support 5G service?
Yes, the store offers the latest devices with Verizon network coverage, including 5G service for consumers and businesses.
Can I pick up online orders at the Verizon Wireless Zone store?
Yes, in-store pickup is available for online orders.
Is the Verizon Wireless Zone store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which brands are available at Verizon Wireless Zone in Newton?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
How can I schedule an appointment or order online with Verizon Wireless Zone?
You can schedule an appointment or order online via their reservation URL: https://wirelesszone.com/appointments/ or use the My Verizon app.
Are there any restaurants near the Verizon Wireless Zone store in Newton?
Yes, nearby restaurants include Five Guys, McDonald's, and MrBeast Burger, offering convenient dining options before or after your visit.
Where can I find nearby banks when visiting Verizon Wireless Zone?
Lakeland Bank and Provident Bank are located near the store, making it easy to handle banking needs alongside your visit.
What are some shopping options near Verizon Wireless Zone in Newton?
Nearby shopping includes HomeGoods, Marshalls, Old Navy, Five Below, and Sussex County Mall with stores like GameStop for various retail needs.