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Brand Certified

Verizon

4.5
(507 reviews)

Business Details

10b Hampton House Rd, Newton, NJ
07860, United States
(973) 300-9111

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 10b Hampton House Rd.

Details

  • DebitNot available
  • Wheelchair accessible entranceAvailable

Location

Verizon
10b Hampton House Rd, Newton, NJ
07860, United States

Hours

Reviews

4.5
507 reviews
5 stars
435
4 stars
9
3 stars
6
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and willingness to go above and beyond to resolve issues.

Sales Practices

Several reviews indicated concerns about hidden fees and aggressive sales tactics, leading to dissatisfaction with the overall experience.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with technical issues and product information.

Store Environment

The store was described as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding specific staff members and perceived dishonesty.
  • MM
    Matt
    Feb 7, 2026
    5.0
    Today my family and I had the pleasure of working with Luke. He was amazing and beyond helpful. Even with all the questions and favors I asked of him and working on our multiple phones he was professional and kind. If you visit Verizon in Newton make sure to see Luke!
  • TL
    Tara Little
    Jan 31, 2026
    5.0
    Gabriel was the most knowledgeable, most professional, most patient manager EVER. 10 stars.
  • WH
    William Higgins
    Jan 30, 2026
    5.0
    Employees were patient, knowledgable and effecient. I was satisfied in my overall experience
  • WD
    Walter Drag
    Jan 16, 2026
    5.0
    Luke in Newton NJ Verizon successfully navigated the Verizon App to redeem the $20/phone Verizon offer for the 10 hour outage on 1/14/26. Thank you Very much Luke and Verizon.
  • BH
    Bernard Hattersley
    Dec 19, 2025
    5.0
    Had a problem with my car recognizing my new pixel 10 pro. Matt O. offered to help me set it up. Fortunately I deleted some old phones & was able to sync my new phone. Thank you to Matt for offering to help me even though I don't need it. Expected him to tell me to go to the car dealer or that he couldn't help me. Great customer service & helpful attitude not usually found with most companies these days.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Newton offer?

Verizon Wireless Zone in Newton offers services including smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device financing, and more.

Where is the Verizon Wireless Zone store located in Newton?

The store is located at 10b Hampton House Rd, Newton, NJ 07860, USA.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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