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Verizon

4.9
(1770 reviews)
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Business Details

152 Ferry St, Newark, NJ
07105, United States
(973) 556-2444
https://www.yourwirelessinc.com/locations/
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About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, Samsung iPhone, iPad, Apple Watch, home internet, unlimited wireless plans, monthly discounts and more.

Location

Verizon
152 Ferry St, Newark, NJ
07105, United States

Hours

Reviews

4.9
1,770 reviews
5 stars
1,729
4 stars
2
3 stars
1
2 stars
2
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Josselin, Edwin, and Grace.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.

Problem Solving

Many reviews highlighted the staff's ability to effectively resolve issues and provide clear explanations, enhancing customer satisfaction.

Overall Experience

Overall, customers expressed high levels of satisfaction with their experiences, often recommending the store and its employees.
  • KT
    Kevin Teran
    1 day ago
    5.0
    Me atendió Álvaro muy buen servicio en atención al cliente es muy amable y sabe lo que el cliente necesita
  • FS
    Fillipe Fayal Costa e Silva
    1 day ago
    1.0
    If i could zero a negative note I would.Terrible they charge for services you never agreed to and isso never no one to help with problems .managers are never in store.
  • PB
    Paul Barragan
    Feb 16, 2026
    5.0
    Gracias Álvaro por tu asesoría, estoy muy contento con mi plan y mi teléfono nuevo! Recomendado 100%!
  • EW
    elena wilson
    Feb 12, 2026
    1.0
    Ordered a new phone and they shipped it to this store and I never got it I had to get on the phone. I was suppose to pick it up and never got an email or call that the phone was there I had to get on the phone with someone and have it shipped to my house . Someone in this store not doing their job .
  • MP
    Moises Paqui
    Feb 11, 2026
    3.0
    Yo no puse ninguna publicación, la misma tienda hizo la publicación si mi autorización, fue la señorita que tenía mi celular por que me estaban ayudando hacer el cambio de operadora, eso esta muy mal. Por eso cambié la calificación. Recién me doy cuenta cuando ustedes me responden sobre la calificación.
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Certified February 22, 2026Yext Knowledge Graph
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