Business Details
About
Cell Phone Store
Location
Hours
Reviews
4.9
1,459 reviews
5 stars
1,423
4 stars2
3 stars0
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Ivis, Edwin, and Josselin.
Product Knowledge
Several reviews highlighted the staff's ability to assist with product setup and provide information on deals.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with service quality and perceived discrimination.
Sales Practices
A few customers expressed concerns about aggressive sales tactics, particularly regarding adding extra lines.
Overall Satisfaction
Most customers expressed satisfaction with their purchases and the service received, often mentioning specific staff members.
- TVtony vaughn2 days ago5.0Ivis josselin Alvaro! What’s your manager’s last name? Dear Ms. Grecia! I have had the most spectacular experience at your location at 152 Ferry St. in North. The staff here is absolutely amazing amazing amazing amazing what a wonderful client experience they were very cordial. They were very professional, and I intend to share about the experience to my friends and colleagues to come and visit this Verizon store at 152 Ferry St. in Newark thank you so much. Please make sure that the staff here is before the end of the year is every day given lunch breakfast and dinner and treats every single day. Thank you Miss Garcia.
- PTPerla Lila TzocNov 10, 20255.0Thanks to Edwin me and family members have good service. Edwin is a nice worker and helps us in our bills. thank you for accepting us for your customers.
- KCKaren CasanovaNov 4, 20255.0Switching my phone line to Verizon was such an easy and smooth experience thanks to Ivis! She took care of everything and made sure I got the free line offer without any hassle. She was super friendly, knowledgeable, and patient throughout the whole process. If you’re thinking about joining Verizon, definitely go see Ivis, she’ll make it effortless!❤️😘
- RORAFAEL OCHOANov 4, 20255.0Ivis was absolutely amazing! She was super helpful, patient, and genuinely kind throughout the whole process. She made everything so easy and made sure I left completely satisfied. You can really tell she cares about her customers. Definitely ask for Ivis on your next visit you’ll be in great hands!
- TTTiffany-NicoleOct 19, 20252.0The service here isn’t good at all. When I called to inquire about the router, the rep wasn’t very nice nor helpful. When I went into the store, I waited a few seconds after seeing each of the reps were assisting other customers so I sat at the table to wait. After one customer leaves, no one says anything to me. I wasn’t greeted until 29/30 minutes of being there. That is truly appalling! After finally being greeted- I tell them I need a router. The rep goes to a computer on the right near another rep and customer and yells out to me “what’s your order number”. So I say “do you want me to yell it out? Are you going to come here or do you want me to go there?” So he gestures for me to come and I proceed to give him the number. He confirms my email. I ask about being able to connect my mobile account with my Home WiFi account. He totally ignores the question and says something else. I ask again and then he says to contact customer service. I say okay. He hands me the box- which isn’t small. I ask, do you not have any bags in here?? So his co-worker tells him to go to the back to grab a bag. As I’m heading out, a Latino man walks in and that same rep ran over to him to greet him. You tell me what you think that was about. Felt very discriminatory to me. Their customer service is terrible. I wouldn’t recommend unless you have the time to waste and patience to deal with unfriendly service. I’m leaving two stars because they had the router and because the space looked clean.
Frequently Asked Questions About Verizon
What are the regular operating hours for Verizon at 152 Ferry St, Newark?
Verizon is open Monday through Saturday from 9 AM to 9 PM, and on Sunday from 10 AM to 6 PM.
Does Verizon at 152 Ferry St, Newark offer in-store pickup services?
Yes, Verizon provides in-store pickup services for customers.
What is the contact number for Verizon located at 152 Ferry St, Newark, NJ?
You can reach Verizon at 152 Ferry St by calling +1 973-556-2444.
Where can I find more information about Verizon's services and locations?
More details are available on their website at https://www.yourwirelessinc.com/locations/.
What type of store is Verizon at 152 Ferry St, Newark?
Verizon is a cell phone store offering mobile phones and related services.
Which furniture stores are near Verizon at 152 Ferry St in Newark?
Nearby furniture stores include Furniture Depot and Paiva's Furniture, great options for home furnishings to visit alongside your Verizon trip.
Are there other mobile phone stores close to Verizon at 152 Ferry St in Newark?
Yes, nearby mobile phone stores include Ferry Market, King Wireless, Discount Electronics, Total Wireless, Microcity Wireless and Electronics, and Boost Mobile, providing multiple options for wireless products and services.
What nearby dining options are available near Verizon at 152 Ferry St?
For dining, McDonald's is nearby offering fast food options, ideal for a quick meal before or after your Verizon visit.
Is there a beauty salon close to Verizon at 152 Ferry St, Newark?
Yes, Hair Brasil is a nearby beauty salon and spa where customers can enjoy beauty treatments.
How might nearby ATM and banking services help customers visiting Verizon at 152 Ferry St?
Nearby Chase Bank and Coinsource offer ATM and financial services, convenient for customers who may need to withdraw cash or handle banking before or after their visit to Verizon.