Best Buy

Reviews

• AA

  Ace

  Feb 23, 2026
  2.0
  Didn’t have the item I wanted. Plus they made me wait in the incorrect line for check out
• 99

  98katman

  Feb 20, 2026
  2.0
  As I entered a young man enquired as to what I needed. I replied " need a phone". He directed me to have a seat straight ahead and someone would assist me soon. I waited I waited I waited Bunch of employees about 75-100 feet away chatting away. Finally I walked over and asked for assistance with a new phone. Then and only then did I get any help Younger generation, you need to do better. Best Buy, you need to better monitor your employees.
• AL

  Ava Lovelace

  Feb 11, 2026
  1.0
  Stop baiting and switching and cheating customers by advertising $4.72 HDMI cables and dominating search engine results showing in stock online only to be “out of stock” when you get there and getting pressured to buy the $19.99 HDMI cable instead. This is fraudulent advertising, plain and simple, drawn to attract visitors from all around only to make them buy things they do not need. if you are in a hurry anc do not want the run around, DO NOT GO HERE, GO TO CHERRY HILL INSTEAD
• CK

  Chris Gualano (Krisg87806)

  Feb 6, 2026
  5.0
  I always check prices. I was looking for a toaster oven without the air fryer. They didn't have one. The person working there spent time explaining different things to my wife. This place is also great to bring your electronics for recycling. I had got a great deal on a printer around the holidays. They will generally price match if you show them a legit add from a competitor.
• NM

  Nico Montano

  Jan 27, 2026
  5.0
  unfortunately for Best Buy im the typa guy who buys online and they only see my face if I have an issue with a Product or something… lol. With that being said… I’d like to say that this specific Best Buy in mt laurel has outdone themselves for me everytime I went in there. I have had multiple drone problems and with everything going on in the US with them they’ve done their absolute best to give me solutions each and every time. Although the last time I was not able to get a new drone through Best Buy within the situation I was in, they gave me a full refund in store credit for the one I was having an issue with. A store employee id like to highlight is Liam, he also took the time to explain to me why I can’t purchase a new drone through them with that store credit ( it’s because they’re illegal in the us and the only reason you can see them on the site is due to a third partier seller that Best Buy now allows) my point is if you’re having an issue… check out this geek squad, if you wanna buy a new product and want excellent customer service go here! As a small business owner and having worked for bigger corporations, this is the customer service that makes the world go round. Great job Liam, great job Best Buy staff of mt laurel New Jersey!!

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