Best Buy

4.2
3115 reviews
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Business Details

1420 Nixon Dr, Mount Laurel, NJ
08054, United States
(856) 608-1600
https://stores.bestbuy.com/nj/mount-laurel/1420-nixon-dr-583.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1420 Nixon Dr, Mount Laurel, NJ
08054, United States

Hours

Reviews

4.2
3,115 reviews
5 stars
1,818
4 stars
714
3 stars
272
2 stars
87
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, highlighting positive interactions with specific employees.

Product Availability

Customers frequently noted that the store had a good selection of products in stock and appreciated the quick online order pickup.

Online Ordering Issues

Several reviews mentioned problems with online orders, including delivery issues and difficulties in resolving problems with customer support.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service from specific employees and issues with the Geek Squad.

Pricing and Promotions

Some customers expressed dissatisfaction with pricing and promotions, feeling that they were not competitive or transparent.
  • CA
    Craig Acosta
    Nov 3, 2025
    1.0
    Four people talking while I am waiting for service. Not happy. Be better then that.
  • VB
    Vikky B
    Oct 28, 2025
    5.0
    Brandon is AMAZING! THANK YOU FOR YOUR ASSISTANCE.
  • HR
    Hector Rivera
    Oct 28, 2025
    5.0
    Worked wonders, so glad I found them. Alfonso was wonderful to work with
  • DK
    Don Klecher
    Oct 21, 2025
    5.0
    Fast, great product availability, and easy checkout! Bought TV wall mount.
  • SS
    Subie Scott
    Oct 18, 2025
    1.0
    This is more of a reflection of ordering online rather than this specific store. Ordered a $1500 PC from the app and had it shipped. When delivered, I noticed a tear in the box so I documented my unboxing as I felt there was going to be damage. There was multiple points of damage. Case had a dent and deep scratch through the paint as well as the front face plate having broken tabs. I quickly called customer support to relay this issue. The woman I spoke to said she would order the replacement to mt laurel store for curbside pick up and have FedEx scheduled to pick up damaged one. Today I waited all day for the curbside to be ready. It never happened. I called support again and was told multiple different excuses why it wasn’t ready. At one point I said if I keep this damaged one, I’d like to be compensated for it as it’s not in brand new condition. The agent abruptly hung up on me. 10/10 will never order anything from bestbuy online as they make it impossible to come to a resolution. They refuse to make it right.
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Frequently Asked Questions About Best Buy

What are the regular business hours for Best Buy in Mount Laurel, NJ?

Best Buy in Mount Laurel is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy Mount Laurel located?

Best Buy is located at 1420 Nixon Dr, Eastgate Square, Mount Laurel, NJ 08054, USA.