Best Buy

4.2
3136 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1420 Nixon Dr, Mount Laurel, NJ
08054, United States

Hours

Reviews

4.2
3,136 reviews
5 stars
1,831
4 stars
717
3 stars
272
2 stars
88
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, highlighting positive interactions with specific employees.

Product Availability

Customers appreciated the store's good selection and availability of products, often finding exactly what they needed.

Online Experience

Several reviews expressed frustration with the online ordering process and customer support, indicating issues with delivery and communication.

In-Store Experience

While many enjoyed their in-store visits, some reported poor service from specific associates, suggesting inconsistency in customer care.

Pricing and Promotions

Customers noted competitive pricing and good deals, but some expressed dissatisfaction with the protection plans and price matching policies.
  • JP
    Jonathan Piotroski
    Jan 4, 2026
    5.0
    Had a complicated hardware issue with a new PC I was gifted, it not working, then another issue exchanging it due to it being marked down for Black Friday but now being hundreds of dollars more. I approached the man in the PC area, Javi, with my issue and he tried everything in his power to help, even using his expertise in PCs to direct me toward another brand since they didn’t have the one I was exchanging in stock. I was able to find another one of the same PC I originally had, online. Javi was then able to ship it to me at the discounted price it was for the Black Friday sale. His patience was admirable and I thank him for his assistance with my problem.
  • GT
    Greg Tucker
    Dec 27, 2025
    5.0
    Went in to grab a very last minute Christmas gift and the cashier was very helpful. We discussed what I was shopping for, he asked me my budget, and bing bang boom he brought me out exactly what I was looking for. We were in and out like a stick up. Great location, not crowded and security isn’t crazy like most Best Buy’s. Now my son’s gaming system goes crazy!!
  • TT
    This That
    Dec 19, 2025
    1.0
    Went to call Best Buy and an AI chat bot hung up on me several times. No matter what I did it wouldn’t connect me to a live service rep. Very unprofessional, the AI chat bot would randomly just stop working as well and hang up no matter what I said or did. Why can’t I get anyone on the phone!?
  • SP
    Sahil Patel
    Dec 14, 2025
    5.0
    Jason (auto mobile) was absolutely amazing. I cannot say more positive things about him. He was prompt, thorough, and great to talk to.
  • PA
    Parveen Arora
    Dec 7, 2025
    1.0
    I live in marlton and this dealership is near my house. I moved from Los Angeles. This is the first time I have seen this dealership in my life. I have visited this location twice. Both times I had a bad review. They do not have a good appointment time or do not value the appointment. They value the time. I went to them for the recall and they gave me a week's time and said they will check it out in a week. Bad service

Frequently Asked Questions About Best Buy

What are the regular business hours for Best Buy in Mount Laurel, NJ?

Best Buy in Mount Laurel is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy Mount Laurel located?

Best Buy is located at 1420 Nixon Dr, Eastgate Square, Mount Laurel, NJ 08054, USA.