Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 118 Chestnut Ridge Road in Montvale, NJ 07645
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
182 reviews
5 stars
168
4 stars1
3 stars2
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Jonathan and Andrew.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or purchasing phones smooth and hassle-free.
Knowledgeability
Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding customer service and handling of specific issues.
Store Environment
Some reviews mentioned unpleasant odors in the store, which detracted from the overall experience.
- PBPete BangsNov 8, 20255.0Amazing service ! These guys are extremely knowledgeable and very efficient . We won’t go anywhere else after the experience we had here !!! Thanks Manny !
- AAAgnitaOct 23, 20255.0Came in to the Montvale store today trying to fix an issue with my phone the two reps in the store both Andrew and Shkeel went above and beyond to fix my issue. I recommend anyone with Verizon or needed phone service come see these guys.
- MWMichael WadlowOct 1, 20255.0Great customer service here. Best Verizon store I’ve been to.
- KMKristen MatosSep 30, 20255.0Andrew was so amazing and knowledgeable. He helped us fix our bill and explain our options. Especially in a timely fashion.
- JRJessica RosarioSep 27, 20255.0Great helpful knowledgeable staffs
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Montvale, NJ?
The Verizon store in Montvale is open Monday through Saturday from 10:00 AM to 8:00 PM and is closed on Sundays.
Where is the Verizon Montvale store located?
It is located at 118 Chestnut Ridge Rd, Montvale, NJ 07645.
Which brands of mobile devices and accessories does the Verizon Montvale store offer?
The store offers products from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What payment methods are accepted at the Verizon Montvale store?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon Montvale store offer in-store pickup for online orders?
Yes, the store offers in-store pickup services.
Is the Verizon Montvale store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I get in touch with the Verizon Montvale store via email?
You can email them at montvale.nj@russellcellular.com.
Are there any nearby restaurants I can visit before or after shopping at Verizon Montvale?
Yes, nearby you can visit DELPINO Restaurant and Aldo & Gianni Restaraunt, both Italian restaurants, as well as Stein's Gourmet Cafe for bakery and cafe options.
What nearby stores or services can complement my visit to Verizon Montvale?
Close by are The UPS Store 5381 for printing and packing needs, CVS Pharmacy for health-related purchases, and Sun Tan City for skincare and beauty supplies.
Are there any fitness or beauty-related establishments near Verizon Montvale?
Yes, Fitness Together gym is nearby, along with Stations 818 hair salon and The Parlour hair salon, plus Sun Tan City tanning salon.