Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 46 S Park St in Montclair, NJ 07042
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
319 reviews
5 stars
296
4 stars2
3 stars2
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, patient, and knowledgeable, particularly highlighting Joe and Andrew.
Sales Experience
Several reviews noted a seamless and efficient sales process, with staff providing clear explanations and guidance on products and plans.
Mixed Staff Performance
While many staff members received high praise, a few customers reported negative experiences with certain employees who were unhelpful or rude.
Problem Resolution
Customers appreciated the staff's willingness to troubleshoot and resolve issues, often going above and beyond to ensure satisfaction.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
- BJBenjamin Jones4 days ago5.0I received truly professional service at the Verizon store today. Joe helped me immediately, and I am incredibly grateful for his assistance. Having been a Verizon customer 15 years, I can attest that individuals of his caliber are a significant asset to the company. Thank You.
- JSJames SchweiOct 29, 20255.0This Verizon store is simply wonderful. Great service. Joe was very helpful in updating our plan and new phones. Took all the time necessary to do what can be a very complex task. Very patient in understanding your needs. Explains everything. Highly recommend.
- VMVladimir MishkovskyOct 10, 20251.0Beware. The salesperson quickly completed an order for "a free upgrade" before we had agreed on what phone was best. Now we have to play games returning an inferior phone to the store which somehow is irreversibly being delivered by FedEx to home which is an hour away before we can get what we want elsewhere. Do not give them your phone number or any Verizon account information until you confirm the product is what you want first.
- MMMaria MLawOct 10, 20255.0Customer service was excellent! I brought my mothers flip phone that wasn’t charging properly and Joe was extremely patient and solved the problem
- RPRanesha PittSep 17, 20255.0I had an issue with my new Samsung s25 (or so I thought). I stopped at Verizon Montclair for assistance and Joe helped me right away - saving me time. He was super helpful and cool too. Many thanks!
Frequently Asked Questions About Verizon
What brands of mobile phones and devices does Russell Cellular in Montclair offer?
Russell Cellular offers devices from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of the Russell Cellular store in Montclair, NJ?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does Russell Cellular in Montclair offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup services.
Is Russell Cellular in Montclair accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at Russell Cellular in Montclair?
The store accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Russell Cellular located in Montclair?
Russell Cellular is located at 46a S Park St, Montclair, NJ 07042, USA.
How can I contact the Russell Cellular store in Montclair?
You can reach them by phone at +1 973-744-9005 or email at montclair.nj@app.russellcellular.com.
What types of services does Russell Cellular in Montclair provide?
They provide wireless service, mobile service, home phone service, home internet, and Fios Home Internet.
Are there any nearby restaurants where I can dine before or after visiting Russell Cellular in Montclair?
Yes, nearby dining options include Zeugma Mediterranean Grill And Wine Bar and 16 Handles frozen yoghurt shop.
What fitness centers are close to Russell Cellular in Montclair for after-shopping workouts?
Nearby fitness centers include New York Sports Club, Retro Fitness, and N J Fitness Factory Inc.
Are there any beauty or spa services near Russell Cellular in Montclair?
Yes, Evolve Med Spa, The Woodhouse Day Spa, and Esthetica Salon are nearby for beauty and spa services.