Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Medford, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5 Wilkins Station Road.
Location
Hours
Reviews
5.0
493 reviews
5 stars
486
4 stars1
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Shawn, Kay, and Nakul, received high praise for their helpfulness, professionalism, and patience in assisting customers.
Knowledgeable Staff
Customers frequently noted the staff's expertise in explaining products, services, and promotions, leading to positive experiences.
Positive Atmosphere
Many reviews highlighted the friendly and welcoming environment of the store, making customers feel valued and comfortable.
Efficient Problem Solving
Staff were commended for their ability to resolve issues effectively, often going above and beyond to ensure customer satisfaction.
Mixed Experiences
While most feedback was positive, some customers reported issues with upselling and billing discrepancies, indicating a need for clearer communication.
- BGBob Gras3 days ago5.0Go and see Kay! He helped us with the purchase of our phones and it was painless!
- KVKera Voigtlander4 days ago5.0Kay was wonderful. A breathe of fresh air compared to my other Verizon experiences. Thank you Kay!
- JRJustin RodriguezNov 5, 20255.0Thanks Kadeem on my new iphone 17 pro max. Great deal and great service.
- LRLYNN ROBISONOct 26, 20255.0Shawn and Kay were OUT STANDING helping me with my phone that had several viruses.Very professional and informative, patient with ALL MY QUESTIONS!
- LBLinda BingemannOct 23, 20255.0I just took my cell phone in to get checked and I am writing to tell you you have the best staff working in that store They are so kind and so efficient.I always come out of the store feeling good and not like I was taking up their time They are great and I like to let the top know Linda Bingemann
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Medford offer?
Wireless Zone offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, catering to both consumers and businesses.
Where is the Verizon Wireless Zone store located in Medford?
The store is located at 5 Wilkins Station Road, Suite 104, Medford, NJ 08055.
What are the business hours for Verizon Wireless Zone in Medford?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store and curbside pickup options?
Yes, Verizon Wireless Zone provides both in-store and curbside pickup services.
How can I contact Verizon Wireless Zone in Medford?
You can reach the store by phone at +1 609-975-9914 or via email at WZ935@wireless-zone.com.
Can I schedule an appointment or use an app to manage my Verizon services?
Yes, customers can schedule appointments through https://wirelesszone.com/appointments/ and use the My Verizon app for service management.
What brands are available at Verizon Wireless Zone in Medford?
The store offers brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, and many more.
Which nearby places can I visit after shopping at Verizon Wireless Zone?
After your visit, you can check out nearby spots like Ginger, an Asian restaurant, Ivy Nails & Spa for beauty treatments, or Snap Fitness for a workout session.
Are there any nearby pet services close to Verizon Wireless Zone in Medford?
Yes, Medford Pet Supplies and 4 Paws With A Cause are nearby stores offering pet supplies and services.
What transit or landmark locations are near Verizon Wireless Zone in Medford that can help with directions?
While there are no specific transit stations listed nearby, landmarks like Dr James Still Office, a museum and historical building, can help orient visitors to the area.