Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Medford, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5 Wilkins Station Road.
Location
Hours
Reviews
5.0
501 reviews
5 stars
494
4 stars1
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, knowledge, and willingness to help, particularly highlighting Kay, Shawn, and Nakul.
Expertise
Many reviews noted the staff's extensive knowledge of promotions and technical issues, leading to effective problem-solving and customer satisfaction.
Positive Experiences
Numerous customers reported enjoyable and stress-free experiences, often mentioning the helpfulness and patience of the staff.
Mixed Feedback
While most reviews were positive, a few customers expressed concerns about upselling and billing issues, indicating a need for clearer communication regarding charges.
- LKLorraine Kadar3 days ago5.0Kay and Ryan are Great!
- DGDianne Garrigues3 days ago5.0Dreaded getting a new phone and afraid info would be lost BUT Ryan and Kay reassured me with their knowledge and professionalism. Ryan was "my salesman" and was patient and thorough, even setting up my new phone with my car. Ryan and Kay are a great team - personable and great senses of humor. Highly recommend this location and staff. 10 🌟
- BWBrittney WellsDec 13, 20255.0I want to give a huge shoutout to Kay, the manager at the Verizon store, for his outstanding service during our recent visit. Kay’s kindness and patience made the entire experience enjoyable. His extensive knowledge was evident as he guided us through our options, ensuring we understood everything. Not only did he have a great personality that made us feel welcome, but he also worked diligently to help us secure the best deal possible. Kay is truly an asset to Verizon, and I can’t recommend him enough. If you’re looking for excellent service and expertise, he’s the person to see!
- TLTom LarosaDec 11, 20255.0Great guys at this location. Very knowledgeable of the promotions and deals.
- TPTed PowellDec 3, 20255.0Great experience and great folks, very helpful and friendly
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Medford offer?
Wireless Zone offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, catering to both consumers and businesses.
Where is the Verizon Wireless Zone store located in Medford?
The store is located at 5 Wilkins Station Road, Suite 104, Medford, NJ 08055.
What are the business hours for Verizon Wireless Zone in Medford?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store and curbside pickup options?
Yes, Verizon Wireless Zone provides both in-store and curbside pickup services.
How can I contact Verizon Wireless Zone in Medford?
You can reach the store by phone at +1 609-975-9914 or via email at WZ935@wireless-zone.com.
Can I schedule an appointment or use an app to manage my Verizon services?
Yes, customers can schedule appointments through https://wirelesszone.com/appointments/ and use the My Verizon app for service management.
What brands are available at Verizon Wireless Zone in Medford?
The store offers brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, and many more.
Which nearby places can I visit after shopping at Verizon Wireless Zone?
After your visit, you can check out nearby spots like Ginger, an Asian restaurant, Ivy Nails & Spa for beauty treatments, or Snap Fitness for a workout session.
Are there any nearby pet services close to Verizon Wireless Zone in Medford?
Yes, Medford Pet Supplies and 4 Paws With A Cause are nearby stores offering pet supplies and services.
What transit or landmark locations are near Verizon Wireless Zone in Medford that can help with directions?
While there are no specific transit stations listed nearby, landmarks like Dr James Still Office, a museum and historical building, can help orient visitors to the area.