Best Buy

Reviews

• SB

  Steven Barone

  Nov 16, 2025
  5.0
  Theyre the k ly place that stocks CPU thermal paste. Hero's do exist in SJ
• MM

  Melissa Masco

  Nov 13, 2025
  5.0
  nancy in the kitchen appliance department is amazing ! i was shopping around and everyone told me i wasn’t able to get the fridge i wanted because i was working with a smaller space . nancy was sooo helpful and made my shopping experience so easy and helped me find exactly what i was looking for. they don’t make sales people as helpful as she was anymore !
• RK

  Russell Keister

  Nov 2, 2025
  2.0
  My rating is solely based on the employees.There they're all very friendly and attentive. My problem is that best buy and their lack of physical media really came to a head on this visit.Because I realized I came to this store and they have nothing that I want. I've always been a video game movie and music guy. Therefore, case selection used to be pretty good now.It's obviously nonexistent literally defunct and gone. I'm curious as to what hour during that store's opening that they have more customers than employees cuz.I didn't see it, and I haven't seen it in quite some while. My guess is that the lack of physical media contributes to the problem. I hope whoever at corporate needs to hear.This is hearing it.
• FM

  Filippo “XPhil36” Menegon

  Oct 31, 2025
  5.0
  I wanted to recognize Leon for his outstanding help today. He was incredibly knowledgeable, patient, and honest in answering all my questions about Apple iPads. I truly appreciated his time and the great customer experience he provided.
• LC

  Lisa Clune

  Oct 24, 2025
  1.0
  My experience is so outrageous, I couldn't possibly write it all down. I bought a home theater system and Geek Squad installation for $1854 on September 20, 2025 in Dover DE for delivery to Ventnor NJ. The summary is they never showed or called on the scheduled installation date THREE separate times. I spent three weeks on the phone with customer service, going to the Mays Landing store, cancelling and reordering with the store manager, sitting and waiting for them to come. Hilariously they waived the installation fee, which didn't matter because they never came to install. I hired someone else for the 4th try and he met me at the store to pickup and did a great job installing. Best Buy gave me a $100 gift card and $150 check for how awful they were. I gave away the gift card, and will never buy from them again. Amazon, Walmart, BJs, etc have similar prices. Do not order anything installed from Best Buy in either Dover or Mays Landing. They will not show or call, management does not care and customer service will NOT connect you to any store. I wasted 3 weeks of my life with this company and I have learned my lesson.

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