Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report poor service and lack of professionalism.
Wait Times
Many customers experienced long wait times for service, often exceeding their scheduled appointments.
Product Knowledge
While some staff members were noted for their expertise and helpfulness, others were criticized for being dismissive or unhelpful.
Repair Issues
Several reviews highlighted frustrations with the repair process, including unresolved issues and lack of follow-through on repairs.
Overall Experience
Customer experiences varied widely, with some expressing satisfaction and loyalty, while others felt disappointed and frustrated with the service.
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_Foodie_Viewer_
Jan 1, 2026
5.0
The help my husband with his 17 the camera broke inside. They helped my mom out to they were all really nice and patient
LS
Lauren S
Dec 20, 2025
1.0
Waste of time coming here. Apple doesn’t take care of their customers. Plan on waiting even with an appointment just to be gaslit and told your phone is fine despite having multiple issues. Phone isn’t even a year old but they want to wipe it and have you start fresh just to “see” or your option is to send it away for 7-9 days. Android is looking better and better every day.
MM
mturgyan
Dec 18, 2025
5.0
My wife and I visited the Apple Store today to purchase a new iPhone and sync her phone and iPad. Mike, our representative was outstanding, patient and made the process enjoyable. We truly appreciate his efforts. Great job, Mike
GD
georgie decastro
Dec 17, 2025
5.0
Ran into some issues while trying to upgrade my mom’s phone but Lexi was seriously so patient and amazing with us. This is the second time we worked with her and she’s just kind and you can tell genuinely cares about the customers. The manager Greg was also great in helping find a solution to our problem. They helped turned a long chaotic issue into a positive outcome
JJ
Jay
Dec 17, 2025
1.0
Avoid at all cost, techs are not the greatest. Apple has gone down hill, if you need to go to a physical store go to Cherry Hill one.
Apple Sagemore is located at 500 Route 73 South, Marlton, NJ 08053, United States.
What products can I find at Apple Sagemore?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Sagemore.
Does Apple Sagemore offer technical support?
Yes, technical support is available at the Genius Bar inside Apple Sagemore.
What are the regular operating hours of Apple Sagemore?
Apple Sagemore is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Sagemore wheelchair accessible?
Yes, Apple Sagemore has a wheelchair accessible entrance.
Can I pick up my Apple orders in-store at Apple Sagemore?
Yes, Apple Sagemore offers in-store pickup for orders.
Does Apple Sagemore provide repair services?
Yes, Apple Sagemore offers computer and cell phone repair services including support at the Genius Bar.
Are there any nearby dining options near Apple Sagemore?
Yes, nearby dining includes Pizzicato, an Italian restaurant, Jake's Dog House pet store (for pet needs), and Sal's Pizza for casual dining.
What shopping options are nearby Apple Sagemore?
Nearby shopping includes Aerosoles (shoe store), lululemon (sportswear and women's clothing), Lucky Brand (clothing), Nike Sagemore, and various fashion and accessory stores like LOFT, Sephora, and Vera Bradley.
Are there fitness or sportswear stores close to Apple Sagemore?
Yes, you can find Nike Sagemore, lululemon, and Nike Well Collective nearby, offering a range of sportswear and athletic shoes.