Verizon

4.9
143 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Madison, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 11 Park Avenue.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
11 Park Avenue, Madison, NJ
07940, United States

Hours

Reviews

4.9
136 reviews
5 stars
131
4 stars
3
3 stars
1
2 stars
1
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by Dave and his staff, highlighting their friendliness, knowledge, and willingness to go above and beyond.

Expertise

The staff, particularly Dave, were noted for their extensive knowledge and ability to resolve issues quickly and efficiently.

Long-term Loyalty

Many customers expressed long-term loyalty to the store, with some stating they have been returning for years due to the consistent quality of service.

Problem Solving

Customers appreciated the staff's ability to troubleshoot and resolve issues effectively, often providing solutions that exceeded expectations.

Community Impact

The store is viewed as a valuable community resource, with customers feeling appreciated and supported during their visits.
  • JE
    Jonathan Eng
    Oct 26, 2025
    5.0
    Dave is always great with all his customers especially with me that always needs help with this technology.
  • JS
    Jean Stivers
    Oct 12, 2025
    5.0
    I have been going to this Verizon store located in Madison New Jersey for the past 15 years the service and the crew that operate this Verizon store is way above. Excellent glad I found this one Verizon store that caters to service and knowledge.
  • CK
    Carol K
    Oct 8, 2025
    5.0
    Love the Wireless Zone. As we all know Dave is the best.I met with Chaz and he was extremely helpful. The customer service continues to be excellent!
  • CL
    Caroline L.
    Oct 1, 2025
    5.0
    Dave is the best! I won’t go to any other Verizon store.
  • JS
    Josephine Shenk
    Jul 2, 2025
    5.0
    Griffin on the Madison store was extremely knowlegable and helpful 10 ⭐️

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 11 Park Avenue offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.

What brands can I find at Verizon in Madison?

You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more at this location.