Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lawrenceville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
275 reviews
5 stars
128
4 stars
37
3 stars
20
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being helpful and knowledgeable, many customers reported poor service, long wait times, and unprofessional behavior from management.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance with their purchases.
Wait Times
Customers frequently complained about long wait times, often exceeding expectations, which contributed to a negative overall experience.
Positive Experiences
Despite the negative feedback, there were numerous positive experiences shared, particularly regarding specific staff members who provided excellent service.
Store Management
Management received significant criticism for poor customer handling and inefficiency, impacting the overall service quality at the store.
- PPPrabakarOct 21, 20252.0I was disappointed with the customer care experience. The staff seemed indifferent and not genuinely interested in helping. I hope the team focuses more on listening and showing empathy toward customers in the future.
- SASubhash AnekarAug 24, 20255.0Sam was good & quick to help
- ELErin LAug 9, 20255.0Great help from all of the staff. Kevin got my new line set up super quick and answered all of my questions.
Frequently Asked Questions About Verizon
What brands of smartphones are available at the Verizon store in Lawrenceville?
The Verizon store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including new models like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the store hours for the Verizon location in Lawrenceville, NJ?
The Verizon store in Lawrenceville is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What types of services does Verizon Lawrenceville provide?
They offer mobile plans, wireless internet plans, voice plans, and Fios internet plans, as well as business products like cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Lawrenceville store offer online ordering and pickup?
Yes, customers can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an in-store appointment at the Verizon Lawrenceville store?
You can schedule an appointment by visiting their website or using the My Verizon app, which allows you to book your visit conveniently.
What payment methods are accepted at the Verizon store in Lawrenceville?
The store accepts cash, debit cards, mobile NFC payments, and paychecks are also accepted. They do not require cash only.
Is free Wi-Fi available at the Verizon store in Lawrenceville?
Yes, the Verizon store provides free Wi-Fi for customers to use while visiting the store.
What nearby places can I visit before or after shopping at Verizon Lawrenceville?
Nearby you can visit Starbucks for coffee, Johnny Rockets for a burger meal, or enjoy healthy options at Pure Green Princeton smoothie and juice bar.
Are there any nearby banks close to Verizon Lawrenceville for financial services?
Yes, Bank of America and PNC bank branches are located nearby, providing convenient access to banking services before or after your Verizon visit.
What nearby fitness and wellness options are available around Verizon Lawrenceville?
You can visit Johnson Fitness & Wellness Store or Tiger Schulmann's Martial Arts for fitness needs, and Massage Envy in Princeton for relaxation services nearby.