Business Details
220 Harrison Ave, Kearny, NJ
07032, United States
Certified by Verizon • Feb 22, 2026
(201) 428-9281
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kearny, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
460 reviews
5 stars
341
4 stars
28
3 stars
10
2 stars
11
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff like Emanuel and Jacob, others reported unhelpful and uninterested service, leading to frustration.
Billing Issues
Several customers expressed dissatisfaction with billing discrepancies, including unexpected charges and confusion over promotions, indicating a need for better communication and transparency.
Store Management
Customers noted issues with store organization and management, including long wait times and lack of assistance, suggesting a need for improved efficiency and staff training.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided excellent service, highlighting the potential for good customer interactions.
- KHKevin HernandeaFeb 7, 20261.0I had a really frustrating experience at this Verizon store. From the moment I walked in, the staff was unhelpful and seemed uninterested in assisting customers. I waited for a long time with no clear explanation, and when I was finally helped, the information I received was confusing and inconsistent. Tuve una experiencia realmente frustrante en esta tienda Verizon. Desde el momento en que entré, el personal fue poco atento y parecía no querer ayudar. Me hicieron esperar más de 30 minutos sin explicaciones claras, y cuando finalmente me atendieron, la información que recibí fue confusa y contradictoria.
- KGKatheryn GiuntaJan 20, 20265.0Both Jacob in the Bloomfield store and Alicia in the Kearny store were very helpful. I had a broken phone and they were fantastic with helping me get a new working phone.
- JRJaylene RodriguezJan 10, 20265.0I was really stressed about my fios internet order and Jacob was very helpful, personable, and knowledgeable. Thanks again Jacob for your help I really appreciate it!!
- TCThais CristineJan 3, 20265.0I was assisted by Kimberly and had such a pleasant and smooth experience getting my new IPhone.
- LALayla ADec 9, 20251.0not a helpful store
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Kearny, NJ offer?
The Verizon store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They carry brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Verizon Authorized Retailer in Kearny, NJ?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Verizon store in Kearny support multiple languages?
Yes, the store offers services in English and Spanish to accommodate diverse customers.
What payment options are accepted at the Verizon store on 220 Harrison Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does this Verizon store offer in-store pickup or delivery services?
This location offers in-store pickup but does not provide delivery services.
Is free Wi-Fi available at the Verizon Authorized Retailer in Kearny?
Yes, free Wi-Fi is available for customers in the store.
What nearby places can customers visit when shopping at the Verizon store on Harrison Ave?
Customers can visit GameStop for video games and electronics, Taco Bell for Mexican fast food, and Sally Beauty for hair and beauty supplies, all within close proximity.
How can customers traveling via public transport find the Verizon store in Kearny?
The Verizon store is located on Harrison Ave near landmarks like Walmart Kearny and Wawa, which may be served by local transit, making it easier for customers to locate the store.
Are there convenient dining options near the Verizon Authorized Retailer in Kearny?
Yes, nearby dining options include Taco Bell, Subway, and Wawa, which offer fast food and convenience for customers planning to eat before or after their visit.
Can customers recycle their old electronics at the Verizon store in Kearny?
Yes, the store provides electronics recycling services as part of their commitment to sustainability.
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Certified February 22, 2026Yext Knowledge Graph
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