Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kearny, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
456 reviews
5 stars
338
4 stars
28
3 stars
10
2 stars
11
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and lack of assistance.
Billing Issues
Numerous complaints about incorrect billing, unexpected charges, and lack of resolution for billing discrepancies.
Store Management
Concerns about organization and efficiency in the store, with reports of long wait times and unhelpful management.
Positive Experiences
Several customers highlighted positive interactions with specific staff members who provided excellent service.
- JRJaylene Rodriguez2 days ago5.0I was really stressed about my fios internet order and Jacob was very helpful, personable, and knowledgeable. Thanks again Jacob for your help I really appreciate it!!
- TCThais CristineJan 3, 20265.0I was assisted by Kimberly and had such a pleasant and smooth experience getting my new IPhone.
- LALayla ADec 9, 20251.0not a helpful store
- STSteph TNov 21, 20251.0Think you all need to do some internal investigating into this location. My friend recieved a call from this location saying 2 phones were trying to be purchased on her account. She was told her account was being placed on restrictions due to fraud. I told her something felt off and hung up. We called verizon back and no such remarks were made on the account. Something is shady.
- KMKevin MonroeOct 31, 20254.0Good Service & Helpful Staff
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Kearny, NJ offer?
The Verizon store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They carry brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Verizon Authorized Retailer in Kearny, NJ?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Verizon store in Kearny support multiple languages?
Yes, the store offers services in English and Spanish to accommodate diverse customers.
What payment options are accepted at the Verizon store on 220 Harrison Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does this Verizon store offer in-store pickup or delivery services?
This location offers in-store pickup but does not provide delivery services.
Is free Wi-Fi available at the Verizon Authorized Retailer in Kearny?
Yes, free Wi-Fi is available for customers in the store.
What nearby places can customers visit when shopping at the Verizon store on Harrison Ave?
Customers can visit GameStop for video games and electronics, Taco Bell for Mexican fast food, and Sally Beauty for hair and beauty supplies, all within close proximity.
How can customers traveling via public transport find the Verizon store in Kearny?
The Verizon store is located on Harrison Ave near landmarks like Walmart Kearny and Wawa, which may be served by local transit, making it easier for customers to locate the store.
Are there convenient dining options near the Verizon Authorized Retailer in Kearny?
Yes, nearby dining options include Taco Bell, Subway, and Wawa, which offer fast food and convenience for customers planning to eat before or after their visit.
Can customers recycle their old electronics at the Verizon store in Kearny?
Yes, the store provides electronics recycling services as part of their commitment to sustainability.