VCA Iselin Animal Hospital

4.5
211 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Iselin Animal Hospital
450 Route 27, Iselin, NJ
08830, United States

Hours

Reviews

4.5
211 reviews
5 stars
163
4 stars
17
3 stars
13
2 stars
6
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Treatment

Feedback indicates a mix of experiences with staff, with some customers praising their kindness and professionalism, while others report rudeness and unprofessional behavior, particularly at the front desk.

Veterinary Care

Many customers appreciate the quality of veterinary care provided, noting that the doctors and staff are knowledgeable, caring, and attentive to their pets' needs.

Pricing Concerns

Several reviews mention that the pricing is perceived as high, with some customers feeling that unnecessary charges are applied, leading to dissatisfaction.

Customer Experience

While many customers report positive experiences overall, there are recurring complaints about the reception staff's attitude, which negatively impacts the overall customer experience.

Facility Cleanliness

The facility is generally described as clean and welcoming, contributing positively to the overall impression of the veterinary practice.
  • MP
    Madamoiselle Neo Phenix
    Nov 15, 2025
    5.0
    SugaPlum and I had a great experience. They were kind, patient and understanding.
  • LL
    Lo Ly
    Oct 30, 2025
    1.0
    HORRIBLE STAFF TREATMENT WHEN THEY MAKE ERRORS!! The secretary has ZERO professionalism and Mallory is even worse! During the WORSE time I had to put my dog down of 17 yrs, they made the error in putting her information under someone else’s name and wrong DOB due to a having the same phone number. I have tried to tell them it was in error. They were quick to take payment but not quick to APOLOGIZE FOR THE CLERICAL ERROR THEIR STAFF MADE!!! NEVER GOING HERE AGAIN AND REPORTING THE ABUSE FROM THE STAFF!!!! Mallory, YOU ARE A HORRIBLE HUMAN BEING!!! Learn to be accountable and respectable with patients and learn to accept when the staff makes a huge error!!
  • AM
    Anita Muniz
    Oct 25, 2025
    5.0
    The staff and Doctors are amazing, they treat your pet like it's there own, with so much care and love . Will recommend to my friends that have pets.
  • AR
    Arshad Rizvi
    Sep 30, 2025
    1.0
    Not a good hospital for pets. They lie too much straight to your face. They dont listen to you. Make up unnecessary charges. Stay away from….
  • AR
    Aisha Rizvi
    Sep 30, 2025
    1.0
    I went for a follow up visit for my kittens booster shot. I was NEVER informed prior to the appointment that there will be Doctor charges plus vaccine charges. At his first visit, we were actually told that for the booster he didnt need to see the doctor and that the tech can give the vaccine to him. When we went in and were waiting in the room the nurse came in and asked for my initials and explained doctor charges and vaccine charges again. I calmly explained to her what I was told by HER herself last time and she completely denied it. Anyways, we proceeded with the vaccine. At the checkout the reception asked for payment in a hefty amount again explaining this that and the other once again I explained myself and asked for the paper which I signed my initials on. THEY SCRATCHED OFF THE FORM AND WROTE THE AMOUNT WITHOUT MY CONSENT NEXT TO MY INITIALS WHICH IS FRAUD. And began explaining it to me that I SIGNED AND INITIALED THE FORM. BEWARE AND BE CAREFUL FOR THIS ESTABLISHMENT THAT WILL LOOT YOU AND GLADLY LIE TO MAKE A LIVING.

Frequently Asked Questions About VCA Iselin Animal Hospital

What are the regular business hours of VCA Iselin Animal Hospital?

VCA Iselin Animal Hospital is open Monday to Friday from 8:00 AM to 6:00 or 7:30 PM, and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sunday.

Does VCA Iselin Animal Hospital offer preventive care services?

Yes, they offer preventive care services including a Preventive Care Clinic open Monday from 1:00 PM to 5:00 PM.