Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Product Availability
Several reviews highlighted issues with product availability, both in-store and online, leading to frustration among customers.
Staff Knowledge
While some customers praised knowledgeable staff, others noted a lack of training and interest from employees.
Positive Experiences
Despite negative feedback, there were also positive mentions of helpful employees and good deals, indicating some customers had satisfactory experiences.
MG
Mike G
5 days ago
1.0
I was waiting for almost 30 minutes for someone to come and help me out. (I went to front desk and asked for help before)
It wasn't even busy. It was Tuesday night. After waiting for so long like an idiot, I just left.
LM
Lic. Elimelec Moreno
Dec 30, 2025
4.0
Muy bien siempre Best Buy, solo el muchacho que los atendió, no nos dio opciones de otras tiendas donde conseguir la Play Station que la tenían agotada.
DA
Duanne Alves
Dec 29, 2025
1.0
Very disappointing experience at the Best Buy in Woodbridge, NJ.
I went to this store specifically to buy a TCL 65” QM8K TV, but the staff showed no interest in selling or properly presenting the product. Instead, they repeatedly tried to push a Samsung “equivalent” TV that was not even on display. The TCL TV I wanted was also not on display, and no fair or transparent comparison was offered.
I left frustrated and returned later the same day ready to buy the TCL TV, only to find the price had increased by $500 with no explanation. As a result, I left without buying anything.
When I asked for help to speak with the manager, a staff member abandoned me and did not assist or escort me, forcing me to find the manager on my own.
I did purchase my TV elsewhere. This store lacks transparency, customer care, and fair brand representation. I would not recommend this location.
JB
James Bixler
Dec 25, 2025
1.0
I ordered an item off of their website. It said the item was in stock and would be ready in one hour. I arrived at the store 5 hours later and was told it was not ready yet but they would get it right away. 40 minutes later the manager came up and with a half laugh said that they did not have any in stock. Terrible system and terrible customer service.
DT
Darla j. D i m a tteo
Dec 15, 2025
1.0
I'm crippled. Bought Best buy tv on Amazon. No paperwork in box no owners manual in box. TV is defective, have tried everything to get new TV use warranty am only getting runaround from insignia best buy. NEVER EVER BUY A TV THRU BEST BUY OR INSIGNIA they won't help you. They won't honor warranty. They do nothing. Worst experience of my life. Amazon is an excellent company. Amazon has stopped selling best buy INSIGNIA products.
What products and services can I find at Best Buy in Iselin, NJ?
Best Buy offers TVs, computers, appliances, and more, with expert advice, same-day pickup, and Geek Squad support.
What are the store hours for Best Buy in Iselin?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Iselin offer in-store and curbside pickup options?
Yes, the store provides both in-store pickup and curbside pickup services.
Can I get repair services at Best Buy in Iselin?
Yes, repair services are available through Geek Squad at this location.
What payment methods does Best Buy in Iselin accept?
They accept debit cards and checks, and do not require cash-only payments.
Does Best Buy in Iselin recycle electronics?
Yes, the store offers electronics recycling services.
Where is Best Buy located in Iselin, NJ?
Best Buy is located at 675 US Highway 1 S, Iselin, NJ 08830, USA.
Are there any notable restaurants near Best Buy in Iselin for dining before or after shopping?
Yes, nearby dining options include Masala (Indian), China Cafe (Chinese), Biryani Pot (restaurant), Bar Louie (gastropub), Ruby Tuesday (burger restaurant), and Dakshin Restaurant (vegan).
What shopping centers or plazas are near Best Buy in Iselin?
Best Buy is near The Plaza at Woodbridge, which offers a variety of shops and services including Mattress Warehouse and Raymour & Flanigan Furniture and Mattress Store.
How can local fitness enthusiasts combine a visit to Best Buy with exercise options nearby?
Nearby fitness options include UFC Gym Woodbridge, Retro Fitness, and Karate USA Strong for martial arts and fitness instruction.