Best Buy

4.1
5359 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
675 US Highway 1 S, Iselin, NJ
08830, United States

Hours

Reviews

4.1
5,359 reviews
5 stars
3,001
4 stars
1,216
3 stars
496
2 stars
179
1 star
467

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and long wait times.

Product Availability

Several reviews highlighted issues with product availability, both in-store and online, leading to frustration among customers.

Staff Knowledge

While some customers praised knowledgeable staff, others noted a lack of training and interest from employees.

Positive Experiences

Despite negative feedback, there were also positive mentions of helpful employees and good deals, indicating some customers had satisfactory experiences.
  • MG
    Mike G
    5 days ago
    1.0
    I was waiting for almost 30 minutes for someone to come and help me out. (I went to front desk and asked for help before) It wasn't even busy. It was Tuesday night. After waiting for so long like an idiot, I just left.
  • LM
    Lic. Elimelec Moreno
    Dec 30, 2025
    4.0
    Muy bien siempre Best Buy, solo el muchacho que los atendió, no nos dio opciones de otras tiendas donde conseguir la Play Station que la tenían agotada.
  • DA
    Duanne Alves
    Dec 29, 2025
    1.0
    Very disappointing experience at the Best Buy in Woodbridge, NJ. I went to this store specifically to buy a TCL 65” QM8K TV, but the staff showed no interest in selling or properly presenting the product. Instead, they repeatedly tried to push a Samsung “equivalent” TV that was not even on display. The TCL TV I wanted was also not on display, and no fair or transparent comparison was offered. I left frustrated and returned later the same day ready to buy the TCL TV, only to find the price had increased by $500 with no explanation. As a result, I left without buying anything. When I asked for help to speak with the manager, a staff member abandoned me and did not assist or escort me, forcing me to find the manager on my own. I did purchase my TV elsewhere. This store lacks transparency, customer care, and fair brand representation. I would not recommend this location.
  • JB
    James Bixler
    Dec 25, 2025
    1.0
    I ordered an item off of their website. It said the item was in stock and would be ready in one hour. I arrived at the store 5 hours later and was told it was not ready yet but they would get it right away. 40 minutes later the manager came up and with a half laugh said that they did not have any in stock. Terrible system and terrible customer service.
  • DT
    Darla j. D i m a tteo
    Dec 15, 2025
    1.0
    I'm crippled. Bought Best buy tv on Amazon. No paperwork in box no owners manual in box. TV is defective, have tried everything to get new TV use warranty am only getting runaround from insignia best buy. NEVER EVER BUY A TV THRU BEST BUY OR INSIGNIA they won't help you. They won't honor warranty. They do nothing. Worst experience of my life. Amazon is an excellent company. Amazon has stopped selling best buy INSIGNIA products.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Iselin, NJ?

Best Buy offers TVs, computers, appliances, and more, with expert advice, same-day pickup, and Geek Squad support.

What are the store hours for Best Buy in Iselin?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.