Mixed experiences with customer service; some employees provided excellent assistance while others were unhelpful or rude.
Product Availability
Frequent complaints about stock issues and difficulty finding items in-store.
Installation Issues
Negative feedback regarding installation services, with reports of unhelpful staff and failed appointments.
Store Environment
Concerns about cleanliness and organization of the store, with some customers noting a need for improvement.
Geek Squad
Positive remarks about Geek Squad services, highlighting knowledgeable staff and effective support.
SR
Srikar Reddy
1 day ago
5.0
I guess they need to increase staff.
BC
Bradley Cohen
Jan 4, 2026
1.0
Haven't been here in a few... just went back and nothings changed. No one helps you.. no1 cares about the customers and what they say they have ONLINE IN HOLMDEL... is actually out of stock when you drive there. This location sucks. Ordered my phone on Amazon instead! I wonder if all best buy locations are garbage like the one in holmdel?!
AR
Ashley Rollo
Jan 1, 2026
5.0
I had an issue at checkout and the staff could not have been nicer about it. Everyone was friendly, patient, and actually took the time to help instead of rushing me along. It made the whole experience way less stressful. Really appreciated how they handled it.
KV
Kapin Vora
Dec 23, 2025
1.0
These guys are crooks. I went to buy a Mac mini. When I went to the register to pay, they agreed to give me $80 of a $480 purchase if I opened a BestBuy card which is only supposed to take 2-5 minutes. I waited for 15 minutes and got frustrated so told them I wanted to pay with my own card. They told me my card was already approved even though it wasn’t. When they finally processed the transaction, I did not see any discount of $80. When I asked why, they said it was actually $80 rewards towards my next BestBuy purchase. When I sent to sign the receipt, they said it was a $20 rewards towards the next purchase and not $80. DO NOT BUY FROM HERE.
LG
Laura Giurea
Dec 12, 2025
1.0
Worst experience with the installation teams. They look for any excuse to not install the products. My husband ended up installing the washer and dryer alone! Best buy sent 8 "men" and they wouldn't do it.
You can shop for TVs, computers, appliances, and more at Best Buy in Holmdel.
What are the operating hours for Best Buy Holmdel?
Best Buy Holmdel is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Holmdel offer in-store or curbside pickup?
Best Buy Holmdel offers in-store pickup, but does not offer curbside pickup at this location.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at Best Buy Holmdel for expert advice and service.
Can I get electronics repair services at Best Buy Holmdel?
Yes, electronics repair services are available at Best Buy Holmdel.
What payment methods does Best Buy Holmdel accept?
Best Buy Holmdel accepts debit cards and pay checks, and does not require cash only payments.
What is the address and contact number for Best Buy Holmdel?
Best Buy Holmdel is located at 2130 State Route 35, Holmdel, NJ 07733, at Laurel Ave. The main phone number is +1 732-671-7123.
What nearby places can I visit around Best Buy Holmdel?
Nearby places include Barnes & Noble bookstore and coffee shop, Ulta Beauty salon, and Holmdel Commons II shopping center, which you can visit before or after shopping at Best Buy.
Are there food options near Best Buy Holmdel?
Yes, Cheeburger Cheeburger burger restaurant and It's Greek to Me Greek restaurant are nearby and great for dining before or after your visit.
How can nearby services like health and beauty shops complement my visit to Best Buy Holmdel?
After shopping at Best Buy, you might enjoy visiting nearby beauty salons like elemis or Charlotte Tilbury, or health services like Marshall EyeCare Physicians for a well-rounded experience.