Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being unprofessional or unhelpful.
Staff Availability
Many customers reported difficulty in finding staff to assist them, leading to long wait times and frustration.
Product Availability
Several reviews mentioned issues with stock availability, with customers often finding items out of stock or having trouble locating products.
Geek Squad Experience
The Geek Squad service received both positive and negative feedback, with some customers praising the assistance while others reported dissatisfaction with the service.
Store Environment
The store's cleanliness and organization were frequently mentioned, with some customers noting a need for improvement in the store's layout and overall appearance.
ED
Emily D
Nov 7, 2025
4.0
Looking for a computer, went in to scope out their deals. They were really great giving us the attention we needed. But big box doesn't get 5 stars.
OO
Olatunde Odumbo
Nov 5, 2025
5.0
Deal on hp laptops
DH
Daniel Harding
Oct 8, 2025
5.0
Good customer service
KB
Kenneth Bent
Sep 26, 2025
5.0
Great service by knowledgeable staff
CC
Cam
Sep 19, 2025
1.0
Purchased a new bluetooth it turned out that it was returned with an older model that was visibly used in the original packaging. Terrible experience trying to get an extension to return the purchase past before the alloted 15 days to return an item. Unfortunately I left for vacation for 23 days outside of the United States and was not able to return it myself I had to make arrangements for some oneelse to return it. I will not be purchasing any thing from Best Buy ever again.
You can shop for TVs, computers, appliances, and more at Best Buy in Holmdel.
What are the operating hours for Best Buy Holmdel?
Best Buy Holmdel is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Holmdel offer in-store or curbside pickup?
Best Buy Holmdel offers in-store pickup, but does not offer curbside pickup at this location.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at Best Buy Holmdel for expert advice and service.
Can I get electronics repair services at Best Buy Holmdel?
Yes, electronics repair services are available at Best Buy Holmdel.
What payment methods does Best Buy Holmdel accept?
Best Buy Holmdel accepts debit cards and pay checks, and does not require cash only payments.
What is the address and contact number for Best Buy Holmdel?
Best Buy Holmdel is located at 2130 State Route 35, Holmdel, NJ 07733, at Laurel Ave. The main phone number is +1 732-671-7123.
What nearby places can I visit around Best Buy Holmdel?
Nearby places include Barnes & Noble bookstore and coffee shop, Ulta Beauty salon, and Holmdel Commons II shopping center, which you can visit before or after shopping at Best Buy.
Are there food options near Best Buy Holmdel?
Yes, Cheeburger Cheeburger burger restaurant and It's Greek to Me Greek restaurant are nearby and great for dining before or after your visit.
How can nearby services like health and beauty shops complement my visit to Best Buy Holmdel?
After shopping at Best Buy, you might enjoy visiting nearby beauty salons like elemis or Charlotte Tilbury, or health services like Marshall EyeCare Physicians for a well-rounded experience.