Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hackettstown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1885 Route 57.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
1,593 reviews
5 stars
1,521
4 stars13
3 stars2
2 stars3
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Tarik and Juan received consistent praise for their knowledge and professionalism, with many customers recommending them specifically.
Customer Service
Overall, customers reported positive experiences with staff being friendly, helpful, and patient.
Mixed Experiences
Some customers had negative experiences, particularly with the store manager, Tori, and issues related to billing and promotions.
Store Environment
The store was described as busy, but staff managed to provide assistance effectively despite the crowd.
Product Knowledge
Several reviews highlighted staff's ability to explain products and services clearly, enhancing the customer experience.
- RHRobin Holzapfel1 day ago5.0Tarik was very helpful and a joy to work with. Thanks a million!
- FHFrederick Holzapfel1 day ago5.0Tarik was wonderful and extremely patient!
- RARobert Accardi6 days ago5.0Just had a terrific experience with Sakleen at the Mansfield store. He was incredibly knowledgeable and helpful and patient! He found multiple discounts for us and even helped when I had more questions the next day. We could not have had a better experience!
- CFChase FeskaninNov 10, 20255.0Tarik was very helpful and patient.
- ESellen sullivanNov 10, 20255.0Sakleen was excellent, very knowledge and patient!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1885 Route 57, Hackettstown offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide services for both consumers and businesses, including 5G coverage.
What are the business hours for Verizon in Hackettstown?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon store in Hackettstown located?
The Verizon store is located at 1885 Route 57, Mansfield Commons Mall II, Hackettstown, NJ 07840.
Can I schedule an appointment or pickup with Verizon in Hackettstown?
Yes, you can schedule appointments and in-store pickup through their website at https://wirelesszone.com/appointments/ or use the My Verizon app for scheduling and quick access.
Does Verizon Hackettstown offer in-store shopping and curbside pickup?
Yes, Verizon provides in-store shopping, in-store pickup, and curbside pickup services.
What are some nearby places I can visit before or after shopping at Verizon Hackettstown?
Nearby places include Starbucks for coffee, Ruby Tuesday for American dining, and Pinot's Palette for arts and crafts activities, enhancing your shopping experience and convenience.
Are there beauty and wellness services near Verizon Hackettstown?
Yes, nearby you can find Lynn's Personal Image Salon, Coco Nails, Hair With Flair, Salt Spa and Therapy, and Pro Nails and Spa for beauty and wellness services.
Is there a driving school close to the Verizon store in Hackettstown?
Yes, A-1 Peck Driving School is located nearby if you are interested in driving lessons or specialty driving courses.
What brands are available at Verizon Hackettstown?
The store carries major brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more for wireless devices and accessories.
How can customers contact Verizon Hackettstown?
Customers can contact the store by calling +1 908-852-3838 or emailing wz771@wireless-zone.com.