Brand Certified
Verizon
4.9(1262 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
977 Valley Rd, Gillette, NJ
07933, United States
Certified by Verizon • Feb 22, 2026
(908) 580-0800
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/nj/gillette/977-valley-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Gillette, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 977 Valley Rd.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
1,262 reviews
5 stars
1,227
4 stars7
3 stars1
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Justin, Makai, and Bjorn, for their exceptional service, knowledge, and patience.
Efficiency
Many reviews highlighted the quick and smooth process of upgrading phones and resolving issues, contributing to a positive overall experience.
Recommendations
Numerous customers highly recommended this Verizon location for its outstanding service and helpful staff.
Negative Experience
One customer reported a serious issue regarding billing and device return, indicating a significant problem with customer service in that instance.
- DDDwayne6 days ago5.0Justin was a very patient and kind helped me understand the Verizon plans. Gave me and my family all upgrades for a very low price. Would highly recommend Justin the store manger
- AJAngel JFeb 18, 20265.0Joseph has been extremely helpful, patient, and determined to go above and beyond to make sure I have everything taken care of! He’s the best representative I’ve ever worked with!
- CMCarolyn MartynowskiFeb 18, 20265.0Long Overdue praise but must say that the gentlemen that I worked with on more than one occasion here were very friendly and professional, extremely knowledgeable and got the job done quickly - Verizon is very lucky to have them - Thanks so much Mekii, Justin, Bjorn and Ender - a pleasure doing business with all of you - Thanks a bunch! Long time Verizon Customer
- NBNora BerrioJan 30, 20265.0I recently switched from AT&T, and while the process took a bit longer than expected due to data transfer, I was extremely happy with the customer service I received from Makai. He made sure we didn’t need anything else and followed through every step of the way. My bills are exactly what he said they would be, and I have no complaints.
- CGCrystal GruntherJan 30, 20265.0I recently had an excellent experience with Justin at Verizon. He was knowledgeable, patient, and really took the time to understand my needs. I was looking to upgrade my phone and had a lot of questions about different plans. Justin explained everything clearly, helping me weigh my options without making me feel rushed. His customer service skills were top-notch; he was friendly and approachable, which made the whole process enjoyable. I left the store feeling confident about my decision, and I appreciated his follow-up tips on maximizing my new device. Overall, I highly recommend seeking out Justin if you're at Verizon—he made my experience a positive one!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Gillette offer?
Verizon Wireless Zone in Gillette offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon 5G network coverage.
Where is Verizon Wireless Zone located in Gillette?
It is located at 977 Valley Rd, Spc A2, Gillette, NJ 07933, inside the Valley Mall Shopping Center.
What are the store hours for Verizon Wireless Zone on weekdays?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services for your convenience.
How can I schedule an appointment or pickup at Verizon Wireless Zone?
You can schedule appointments or pickups through their website at https://wirelesszone.com/appointments/ or use the My Verizon app.
What brands of mobile devices and accessories are available at Verizon Wireless Zone?
Available brands include Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
Are there any nearby places where I can grab coffee before or after visiting Verizon Wireless Zone?
Yes, Starbucks is nearby where you can enjoy coffee before or after your visit to Verizon Wireless Zone.
If I need a haircut, what salons are located near Verizon Wireless Zone at Valley Mall?
The Cutting Crew and Great Clips are nearby hair salons where you can get a haircut close to Verizon Wireless Zone.
Where can I find banking services near Verizon Wireless Zone?
M&T Bank is located near Verizon Wireless Zone, providing convenient financial services.
Is there a place near Verizon Wireless Zone to shop for clothing and accessories?
Yes, T.J.Maxx, Old Navy, and Valley Mall shopping center are nearby for clothing and fashion accessories shopping.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website