Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Gillette, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 977 Valley Rd.
Location
Hours
Reviews
4.9
1,235 reviews
5 stars
1,201
4 stars7
3 stars1
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Justin and Makai, for their helpfulness, knowledge, and professionalism.
Efficiency
Many reviews highlighted the quick and smooth service provided by employees, making the upgrade and setup processes hassle-free.
Knowledgeable Staff
Customers appreciated the expertise of the staff, who were able to answer questions and provide valuable information about products and plans.
Positive Experiences
The majority of reviews reflected a high level of satisfaction with the overall experience at the store.
Recommendations
Numerous customers recommended the store and specific employees, indicating a strong likelihood of return visits.
- CJCatia Jesus3 days ago5.0Justin was great set up was quick and easy
- MKMuge Kucuk6 days ago5.0Justin was really patient and supportive
- JPJoanne PettyNov 14, 20255.0Thank you Justin for going above and beyond helping me with my phones!!
- ABAnthony BeainoNov 12, 20255.0Brian and Justin helped me with everything, amazing customer service! Thank you guys!
- RGRobert GuerraOct 15, 20255.0I had an amazing experience with Justin at Verizon! From the moment I walked in, they were incredibly helpful, knowledgeable, and patient. They took the time to answer all my questions, explained everything clearly, and made sure I walked away completely satisfied. It’s rare to find customer service like this — Justin went above and beyond to help with, setting up my new phone and resolving a my billing issue. I left feeling confident and taken care of. Huge thanks to Justin and Verizon for making this such a smooth and pleasant experience. Give this person a raise!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Gillette offer?
Verizon Wireless Zone in Gillette offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon 5G network coverage.
Where is Verizon Wireless Zone located in Gillette?
It is located at 977 Valley Rd, Spc A2, Gillette, NJ 07933, inside the Valley Mall Shopping Center.
What are the store hours for Verizon Wireless Zone on weekdays?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services for your convenience.
How can I schedule an appointment or pickup at Verizon Wireless Zone?
You can schedule appointments or pickups through their website at https://wirelesszone.com/appointments/ or use the My Verizon app.
What brands of mobile devices and accessories are available at Verizon Wireless Zone?
Available brands include Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
Are there any nearby places where I can grab coffee before or after visiting Verizon Wireless Zone?
Yes, Starbucks is nearby where you can enjoy coffee before or after your visit to Verizon Wireless Zone.
If I need a haircut, what salons are located near Verizon Wireless Zone at Valley Mall?
The Cutting Crew and Great Clips are nearby hair salons where you can get a haircut close to Verizon Wireless Zone.
Where can I find banking services near Verizon Wireless Zone?
M&T Bank is located near Verizon Wireless Zone, providing convenient financial services.
Is there a place near Verizon Wireless Zone to shop for clothing and accessories?
Yes, T.J.Maxx, Old Navy, and Valley Mall shopping center are nearby for clothing and fashion accessories shopping.