Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Gillette, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 977 Valley Rd.
Location
Hours
Reviews
4.9
1,243 reviews
5 stars
1,208
4 stars7
3 stars1
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Justin and Makai, for their exceptional service, patience, and knowledge.
Positive Experiences
Many reviews highlighted smooth and enjoyable experiences during phone upgrades and service inquiries.
Sales Pressure Issues
One customer reported a negative experience involving pressure to accept an unwanted device, leading to billing issues.
Team Performance
The Gillette team, including Bjorn and Karl, received commendations for their teamwork and efficiency in handling multiple customers.
- APAndrew PfitzenmayerDec 31, 20255.0The crew at Gillette Verizon was very fast and professional when I went in wanting a new iPhone. I highly recommend this location.
- DLDrew LarsenDec 28, 20255.0Justin, the manager, was excellent. Highly recommend!
- JBJeremy BackDec 22, 20251.0did a trade in with them in January and went back multiple times to get it figured out and it never got done, almost twelve months later and hours on the phone with verizon, no one can figure out how to apply trade in credits from this store, over $1000 been waiting on since January
- ERElena RiveraDec 19, 20255.0One of the best experiences EVER switching from my old company to Verizon!! The process was fast, easy and the smoothest it could have ever been! The gentlemen were, polite, friendly and the absolute BEST! I could go on and on but I’ll let the 5 stars speak for themselves!! Thank you Justin and Brian!!!
- FCFrank CocuzzaDec 19, 20255.0Justin and Brian were absolutely wonderful. I have never been more satisfied with customer service. Kudos to the whole Gllette team!!! Merry Christmas.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Gillette offer?
Verizon Wireless Zone in Gillette offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon 5G network coverage.
Where is Verizon Wireless Zone located in Gillette?
It is located at 977 Valley Rd, Spc A2, Gillette, NJ 07933, inside the Valley Mall Shopping Center.
What are the store hours for Verizon Wireless Zone on weekdays?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services for your convenience.
How can I schedule an appointment or pickup at Verizon Wireless Zone?
You can schedule appointments or pickups through their website at https://wirelesszone.com/appointments/ or use the My Verizon app.
What brands of mobile devices and accessories are available at Verizon Wireless Zone?
Available brands include Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
Are there any nearby places where I can grab coffee before or after visiting Verizon Wireless Zone?
Yes, Starbucks is nearby where you can enjoy coffee before or after your visit to Verizon Wireless Zone.
If I need a haircut, what salons are located near Verizon Wireless Zone at Valley Mall?
The Cutting Crew and Great Clips are nearby hair salons where you can get a haircut close to Verizon Wireless Zone.
Where can I find banking services near Verizon Wireless Zone?
M&T Bank is located near Verizon Wireless Zone, providing convenient financial services.
Is there a place near Verizon Wireless Zone to shop for clothing and accessories?
Yes, T.J.Maxx, Old Navy, and Valley Mall shopping center are nearby for clothing and fashion accessories shopping.