Verizon

3.9
299 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Flemington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
325 Us Highway 202, Flemington, NJ
08822, United States

Hours

Reviews

3.9
199 reviews
5 stars
119
4 stars
24
3 stars
14
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude and unhelpful.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with phone upgrades and plan options, though some reported confusion and misinformation.

Wait Times

Customers frequently mentioned long wait times, both for service and appointments, leading to frustration.

Store Experience

The store environment received mixed feedback; while some found it welcoming and efficient, others reported feeling ignored or treated poorly.

Technical Issues

Numerous complaints about unresolved technical issues and poor follow-up from customer service, particularly regarding phone activations and billing problems.
  • AK
    Anna Koppinger
    4 days ago
    1.0
    DON’T believe the salesman. Completely lied to my about phone cost and bill amount. So sorry I left my old company. Trying to see how I can switch back
  • RT
    Rachael Terracciano
    5 days ago
    5.0
    Luci was amazing! They helped me upgrade my phone so quick and easily. Highly recommend this location for your Verizon needs!
  • GW
    Glenn Watson
    Sep 26, 2025
    1.0
    I would only go here and work with George. The last few interactions have been negative, as if I was wasting their time. Recently, I was having trouble upgrading my phone and activating the eSIM card. I worked with Eric for almost 3 hours. During this time, he did a combination of diagnosing the issue without results and ultimately contacted tech support. Eric would randomly walk away, showing disinterest, leaving me to explain the problem to the tech and suggest solutions. He was brash and unclear in our requests, causing confusion with the agents on the phone. After three hours, there were no results other than a bricked phone and a support ticket, hoping they could fix the issue. Twenty-four hours passed with no solution. Today, I visited the Bridgewater store. They confirmed the issue Eric initially saw and said it’s an easy fix. They also saw the ticket with no updates. In less than 45 minutes, my phone problem was resolved, requiring no tech support. Had there been more patience and better listening skills, I’m sure Eric would have found the solution.
  • RF
    Rebecca Forringer
    Sep 9, 2025
    5.0
    Great service. Ray the manager there stayed after hours to help me with my phone. I appreciated it very much!
  • RR
    Rasha Rooroo
    Jul 31, 2025
    5.0
    I had a great experience at the Verizon store! The staff was friendly, knowledgeable, and patient as they helped me upgrade my phone and walk through my plan options. They answered all my questions clearly and didn’t try to upsell anything I didn’t need. The whole process was smooth and efficient, and I left feeling confident about my new device and service. Highly recommend this location for anyone looking for great customer service!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Flemington?

The Verizon store in Flemington is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.

Which mobile brands does the Verizon store in Flemington offer?

The store offers brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.