Brand Certified
Verizon
4.0(267 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
2130 Promenade Blvd, Fair Lawn, NJ
07410, United States
Certified by Verizon • Feb 22, 2026
(201) 796-0070
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/fair-lawn-nj-app
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2130 Promenade Boulevard in Fair Lawn, NJ 07410
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.0
267 reviews
5 stars
192
4 stars
9
3 stars3
2 stars
8
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff like Andrew and Kunj for their helpfulness, while others report rude and unprofessional behavior from employees.
Wait Times
Many customers experienced long wait times, often with insufficient staff available to assist.
Sales Practices
Several reviews mention issues with misleading sales practices, including unexpected charges and lack of transparency regarding promotions.
Store Management
There are complaints about the management and overall professionalism of the store, with some customers feeling that the staff were more focused on sales than customer satisfaction.
- LMLuis De la Cruz MejĂaFeb 3, 20264.0Very easy and fast transaction.
- DMDaniel MalloyFeb 2, 20265.0Anderson was great đź‘Ť very helpful and knowledgeable!!!
- ASAnas SalehJan 27, 20261.0They want to charge me to do there service
- JJJaniceJan 6, 20261.0I want to share my bad experience with Verizon in this store( Fairlawn, 2130 promenade blvd) I was passing by when I saw the offer they was offering iPhone 17, tablet and watch altogether by free, I stepped in to the store and I met Carlos and he told me that the offer was everything free just I have to give him my iPhone for trade in and stay with them for 3 years and I thought that was great because I have been a T-mobile customer for 14 years. The problem started when my first bill arrived for $574.19 and they started to charge extras with not reason, I start to contact Carlos for help because he was my sales person and he didn’t help and told me not to call service department because they are sucks, in another words I lost my Phone and I have a big bill and he was so bad with me because he started to talk bad and I don’t know why company’s have people like him useless and doing nothing to help others. I feel so frustrated because I want to return my device and I lost my iPhone too. Please stay away from this store and specially from Carlos because I think he robbed me my iPhone.
- JKJane KalfusDec 8, 20255.0I recently had an excellent experience at Verizon in Fair Lawn NJ. The store manager, Matt, was extremely helpful and patient in helping me with my purchase of a new I Phone. He made sure my transfer was complete and working, assisted in selection of accessories, and kindly answered all my questions. Highly recommend this store.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website