Verizon

4.7
502 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Englewood, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 13 E Palisade Ave.

Details

  • Curbside pickupNot available

Location

Verizon
13 E Palisade Ave, Englewood, NJ
07631, United States

Hours

Reviews

4.8
492 reviews
5 stars
453
4 stars
7
3 stars
6
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and patient, particularly highlighting individuals like Khan, Maria, and Likitha.

Professionalism

Staff members were frequently described as knowledgeable and professional, providing thorough explanations and support during the purchasing process.

Mixed Experiences

While many reviews were positive, some customers reported issues with service quality, including long wait times and unresolved problems after initial visits.

Store Environment

A few customers noted concerns about the store being understaffed and having a strong artificial scent, which affected their experience.
  • IH
    Iveta Hedvig
    Dec 31, 2025
    5.0
    Likitha and her team at Verizon were absolutely amazing to help me setting up new phones. I highly recommend Verizon in Englewood as they are very professional and kind
  • NH
    Nora Horn
    Dec 30, 2025
    5.0
    Ajay was amazing in helping me my phone. He was knowledgeable, helpful, and patient. I was fortunate to have him help me.
  • CW
    Christopher White
    Dec 26, 2025
    5.0
    The service at this location couldn’t be better. All communication was clear but more importantly accurate. I immediately felt a sense of trust when I was being helped, which is rare. I usually feel like the technicians try to oversell you, but here, I felt comfortable from the beginning. I highly recommend this location.
  • MB
    Marc Bauman
    Dec 24, 2025
    5.0
    Likitha was absolutely fabulous to work with! Efficient and super knowledgeable. We got 2 new phones in a flash and all our questions answered on the spot!
  • RR
    Renee
    Dec 16, 2025
    5.0
    I recently lost my phone and was extremely distraught. Maria at the Verizon store was absolutely amazing. She was kind, calm, and incredibly patient throughout the entire process. She handled the insurance claim, arranged a loaner phone, and ensured my replacement arrived quickly, within a day and a half. When the new phone came in, she helped me set everything up and was once again courteous and reassuring. Maria provided outstanding customer service, and I’m truly grateful for her help during a stressful time.

Frequently Asked Questions About Verizon

What types of products can I find at Verizon in Englewood?

You can find smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, and Verizon home internet products at Verizon in Englewood.

Does Verizon in Englewood offer 5G service?

Yes, Verizon in Englewood offers the latest devices with Verizon network coverage, including 5G service for both consumers and businesses.