Verizon

3.8
379 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Egg Harbor Township for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6042 Black Horse Pike, Egg Harbor Township, NJ
08234, United States

Hours

Reviews

3.8
280 reviews
5 stars
161
4 stars
31
3 stars
24
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or dismissive.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff being uninformed or unhelpful.

Wait Times

Customers frequently reported long wait times and a lack of acknowledgment from staff, leading to frustration.

Sales Practices

There were complaints about aggressive sales tactics and misinformation regarding promotions and pricing, causing dissatisfaction among customers.

Positive Experiences

Despite negative feedback, many customers shared positive experiences with specific employees who went above and beyond to assist them.
  • SA
    Shah Alam
    4 days ago
    1.0
    Very disappointed with the business account service. I made a switch from T-Mobile to Verizon earlier this year and was told my monthly bill would be approximately $250 per month through promotion . Not for a single month it was $250 and after talking with the customer service through the phone in Verizon my monthly bill increased high as $480 because they dropped all the promotion who know why. I went to the store to get this take Care of . but it’s still haven’t been taken care of which is why Iam writing this review very disappointed and last month my service was disconnected too because I was told they would give credits while this is is getting taken care off specially for the extra charges but it never came through.
  • JJ
    Jennifer J
    Nov 13, 2025
    5.0
    Lisa and Greg were absolutely wonderful! They were friendly, personable, and went above and beyond to make sure my mom and I felt confident about switching to Fios for our internet and TV service. They took the time to answer all of our questions and made the whole process smooth and stress-free. Excellent customer service from start to finish!
  • DD
    Davi That don
    Oct 22, 2025
    5.0
    Nesha was the best in assisting my friend whos dealing with a death in the family and was super supportive through the whole process. Give this amazing woman a raise, she more than deserves it!!
  • RR
    Roger
    Oct 19, 2025
    5.0
    Came in the eht store. I dreaded it because the last Visit i had a couple years ago was BAD. We checked in and waited about 20 minutes. Craig came over and helped us. He listened to my son's issues With us iphone and looked up our Plan and told us everything should be covered by our insurance. He didn't try to push us into buying the Latest and greatest new phone. Thank you
  • CN
    C N
    Aug 7, 2025
    1.0
    Had these folks for over 20 years and they treated me like I was trash

Frequently Asked Questions About Verizon

What brands of smartphones does the Verizon store in Egg Harbor Township offer?

The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.

What are the store hours for the Verizon location in Egg Harbor Township?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.