Verizon

3.8
384 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Egg Harbor Township for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6042 Black Horse Pike, Egg Harbor Township, NJ
08234, United States

Hours

Reviews

3.8
285 reviews
5 stars
163
4 stars
31
3 stars
24
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and dismissive.

Store Management

Several reviews highlighted poor management practices, including staff being unhelpful and ignoring customers, leading to long wait times and unresolved issues.

Sales Experience

Customers reported mixed experiences with sales, with some feeling pressured or misled about promotions and pricing, while others appreciated the lack of pushy sales tactics.

Technical Support

There were complaints about the effectiveness of technical support, with some customers experiencing unresolved issues and long wait times for assistance.
  • LL
    La’Très
    6 days ago
    1.0
    Literally the worst ! They skipped me when I got there at 2:30 pm for someone who walked in at 3:09 pm & I can tell the Rep knew these people smh . That really pissed me off !! Don’t play with my time . I walked out obviously!! That made me want to switch companies.All of these reps in the store and the service is poor. Why is the lady so walking around texting when she could be helping. Two people working with a waitlist . Theirs about 5 reps total . Make it make sense
  • BD
    Bill DeLaney
    Dec 23, 2025
    1.0
    Bad Customer service / salesman .. withholding discounts from customers and acting like we were bothering him by being there.. ended up going with a different Verizon store and had a perfect experience
  • MS
    Mark Soave
    Dec 2, 2025
    1.0
    Store poorly managed take people walking in and leave you sitting there. Staff very unhelpful.
  • SA
    Shah Alam
    Nov 19, 2025
    1.0
    Very disappointed with the business account service. I made a switch from T-Mobile to Verizon earlier this year and was told my monthly bill would be approximately $250 per month through promotion . Not for a single month it was $250 and after talking with the customer service through the phone in Verizon my monthly bill increased high as $480 because they dropped all the promotion who know why. I went to the store to get this take Care of . but it’s still haven’t been taken care of which is why Iam writing this review very disappointed and last month my service was disconnected too because I was told they would give credits while this is is getting taken care off specially for the extra charges but it never came through.
  • JJ
    Jennifer J
    Nov 13, 2025
    5.0
    Lisa and Greg were absolutely wonderful! They were friendly, personable, and went above and beyond to make sure my mom and I felt confident about switching to Fios for our internet and TV service. They took the time to answer all of our questions and made the whole process smooth and stress-free. Excellent customer service from start to finish!

Frequently Asked Questions About Verizon

What brands of smartphones does the Verizon store in Egg Harbor Township offer?

The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.

What are the store hours for the Verizon location in Egg Harbor Township?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.