Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Edison, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for their exceptional service, highlighting individuals like Bryan and Gabriel for their patience, knowledge, and willingness to help.
Store Environment
Several reviews noted that the store can be busy and that wait times may be long, with some customers feeling neglected during peak hours.
Product Issues
There were complaints regarding product quality, including a report of receiving a phone with a fake camera, leading to concerns about the integrity of sales.
Mixed Experiences
While many customers had positive experiences, some reported issues with billing and service quality, indicating inconsistency in customer satisfaction.
SG
Shreya Gokul
5 days ago
5.0
I went to upgrade my iPhone with my father, and worked with Bryan there. He was absolutely amazing to work with and was very kind and patient the entire time. He went above and beyond to help us. I would 100% recommend this store to anyone who needs help with Verizon!
AF
Anna-Maria Fabbricante
Feb 13, 2026
5.0
Best employees, namely Brian. They are all courteous, helpful, knowledgeable and not trying to up sell you anything you don’t need. No issues and tons of patience. If you want the best service go to the Verizon store in Menlo Park Mall. See Brian, he’s the best! I’d give him 1000 stars!
GB
Gus Bordenabe
Feb 11, 2026
5.0
Joel was very helpful with the problem my phone was having. Thank you
MI
Margo I
Feb 3, 2026
5.0
The best Experience I’ve ever had with Verizon customer Representative
MS
Mayra Sime
Jan 20, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with this store! They were professional, patient, and went above and beyond to help me. Their knowledge and attention to detail made the process smooth and stress-free. I truly appreciate the outstanding customer service and will definitely return because of it. Highly recommend!