Verizon

4.8
379 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Edison, NJ location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1117 Inman Ave, Edison, NJ
08820, United States

Hours

Reviews

4.8
378 reviews
5 stars
350
4 stars
7
3 stars
4
2 stars
1
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, patient, and knowledgeable staff, particularly highlighting Ricky and Sunny for their exceptional service.

Efficiency

Many reviews noted quick service and efficient handling of phone upgrades and account changes, with several customers expressing satisfaction with the speed of their visits.

Professionalism

The staff was frequently described as professional and courteous, taking the time to explain options clearly and ensuring customer satisfaction.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to customer service, particularly involving the manager's responsiveness and attitude.
  • EW
    Eddie Wolfgang
    1 day ago
    5.0
    I was looking to upgrade my iPhone from the 14 to the 17, and this was the only store in my area that had it in stock at the time. There was also a Verizon promotion running, which made the upgrade even better. I initially ordered the phone through the Verizon app. It showed as in stock when I placed the order, but afterward it switched to backordered, and a few days later the order was canceled. Ricky from this store immediately reached out to let me know they actually had a phone available for me. I drove over right away and was able to pick up my new phone without any issues. Excellent customer service and communication. This is a great Verizon store and will definitely be my go-to place for all my phone needs going forward.
  • SP
    siddharth patel
    Jan 4, 2026
    5.0
    Best service provided by Ricky We switch from T-Mobile to Verizon They helped us throughout the process n made it so easy we will recommend this store all my friends and family.
  • KJ
    kedar jani
    Jan 3, 2026
    5.0
    Sunny and Ricky were very helpful and were able to assist me and my mom with the transition. Friendly and cooperative
  • CM
    Chris Morett
    Dec 23, 2025
    5.0
    The workers there were great. Friendly, patient, and informative.
  • MD
    Michael DeCarlo
    Dec 17, 2025
    5.0
    These guys at the Verizon store are awesome. They helped us out tremendously. I highly recommend coming to the store

Frequently Asked Questions About Verizon

What types of services does Verizon at 1117 Inman Ave, Edison offer?

Verizon provides smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.

What are the store hours for the Verizon location on Inman Ave?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.