Verizon

4.8
365 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Edison, NJ location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1117 Inman Ave, Edison, NJ
08820, United States

Hours

Reviews

4.8
364 reviews
5 stars
336
4 stars
7
3 stars
4
2 stars
1
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Ricky and Sunny, for their exceptional customer service, patience, and willingness to help.

Knowledgeable Staff

Many reviews highlighted the staff's extensive knowledge about products and plans, which helped customers make informed decisions.

Efficiency

Several customers noted quick service and efficient processes, often completing transactions in under 15 minutes.

Positive Experiences

The majority of reviews reflected positive experiences, with customers expressing satisfaction and recommending the store to others.

Problem Resolution

While most feedback was positive, there were a few instances of dissatisfaction regarding issue resolution, particularly involving the manager's response.
  • JP
    jayana patel
    1 day ago
    5.0
    Kudos to Sunny Singh for great customer service. He set up the all four the devices with ease. Very customer friendly.
  • ST
    Sandra Toth
    3 days ago
    5.0
    Sunny & Ricky were so helpful in getting new phones. Saved us a ton of money & I would recommend them anytime. Always answered my questions in the past & hopefully in the future.
  • RT
    Raymond Toth
    3 days ago
    5.0
    Very pleased and professional. Understood all changes/updates clearly. Surprised by the suggested savings that were accepted. Verizon always served us well. We have no intentions to change providers. Great service alwsys.
  • SD
    sonya doshi
    Oct 26, 2025
    5.0
    Here’s a polished version of your review: ⸻ ⭐️⭐️⭐️⭐️⭐️ I had a great experience at the Verizon store thanks to Rick! He was extremely helpful in finding us the best discounts and offers for trading in my old phone. He was patient, flexible, and took the time to explain everything clearly. Truly appreciate his excellent customer service — highly recommend asking for Rick if you visit the store
  • PP
    Pulkit Patel
    Oct 26, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Excellent Service and Customer Care! I had a fantastic experience at the Verizon store. The team was extremely friendly, knowledgeable, and patient while helping me with my phone and plan. They took the time to explain all my options clearly and made sure I got the best deal that fit my needs. What stood out most was how genuinely they cared about making sure everything worked perfectly before I left. Great customer service from start to finish — I highly recommend this Verizon store to anyone looking for reliable support and great service!

Frequently Asked Questions About Verizon

What types of services does Verizon at 1117 Inman Ave, Edison offer?

Verizon provides smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.

What are the store hours for the Verizon location on Inman Ave?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.