Best Buy

4.2
2212 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
50 State Route 36, Eatontown, NJ
07724, United States

Hours

Reviews

4.2
2,212 reviews
5 stars
1,258
4 stars
515
3 stars
208
2 stars
76
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting long wait times and lack of assistance.

Staff Knowledge

While some staff members are praised for their knowledge and helpfulness, others are criticized for being uninformed and unhelpful.

Product Availability

Numerous reviews mention low stock levels and issues with product availability, leading to customer frustration.

Positive Experiences

Several customers highlighted positive interactions with specific staff members, noting their friendliness and professionalism.

Online Order Issues

Customers reported problems with online orders, including incorrect stock information and poor communication regarding order status.
  • RS
    Roberto Solis
    Nov 12, 2025
    4.0
    This specific Best Buy is great, lots of associates available, friendly, clean. Very nice!
  • TT
    Tom
    Nov 7, 2025
    1.0
    I went to Best Buy in need of a new laptop/desktop that is compatible with a tablet. I intended on buying both, but needed some help. There was no one in the computer section so I asked for help from the employee at the Geek Squad. He said he'd send someone over. He did. He sent over 2 employees to help 2 other people. Guess whose getting their office setup at costco now.
  • NN
    NJMike
    Oct 17, 2025
    5.0
    One thing Amazon doesn't do is let wander around and play with technology
  • MM
    michael murphy
    Oct 13, 2025
    5.0
    Staff was very helpful, knowledgeable and friendly
  • SO
    Sean O'Halloran
    Oct 8, 2025
    1.0
    Was there to buy a game, asked an attendant and while the game was listed in stock, the attendant tried a couple of things before just giving up on trying to find it. I won't be going back.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Eatontown, NJ?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Eatontown.

Does Best Buy Eatontown offer in-store and curbside pickup options?

Yes, Best Buy Eatontown provides both in-store pickup and curbside pickup services.