Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unprofessional.
Inventory Issues
Customers frequently reported problems with inventory accuracy, including items being out of stock despite online availability.
Store Experience
The store layout and cleanliness received positive remarks, but some customers expressed frustration with the parking situation and store hours.
Product Quality
Several reviews highlighted issues with product quality, including defective items and dissatisfaction with the return policy.
RO
Rose Oc
4 days ago
4.0
Personnel were very helpful helping me to find the item I needed.
MB
Martin Britos
6 days ago
3.0
En este Best Buy, seguro que por la cantidad de gente, pero te atienden pésimo.
MR
Mario Ramírez
Dec 27, 2025
1.0
La manera mas tonta de perder un cliente es dejarlo esperar tanto que te da tiempo de buscar el mismo producto en Amazon y comprarlo. jajaja fui hacer un pago pero queria comprar otra cosa a lo cual me dejaron esperando demaciado cuando vi solo platicaban entre los mismos de la tienda de verdad la pesona que me dijo que esperara en el lugar donde se encontraba el producto solo se reia y volteaba a todos los lados. Yo apoyo a que le den trabajo a gente especial pero creo que como todo trabajo hay funciones para cada tipo de persona. Pues en conclusion encontre mi producto mientras esperaba el mismo que queria y mas barato en Amazon
AM
Alexander Martinez
Dec 26, 2025
2.0
Service of workers is very poor. No one supports your questions or needs.
RA
Ricardo Antonio
Dec 20, 2025
5.0
Nikon Z30 from here worked perfectly well. Team was friendly and answered all my questions about the Best Buy warranty