Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.3
661 reviews
5 stars
439
4 stars
110
3 stars
41
2 stars
14
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist.
Inventory Issues
Several reviews highlighted problems with product availability and inaccurate inventory information, leading to customer frustration.
Mixed Experiences
While some customers had excellent experiences, others reported rude staff and poor service, particularly with returns and Geek Squad.
Store Environment
The store was noted for being clean and well-organized, but some customers found it hectic during busy times.
Online Order Problems
Customers expressed dissatisfaction with online ordering and delivery issues, including incorrect stock information and delays.
- RSRavi ShahNov 12, 20251.0Meh inventory, customer service is terrible. Manager on duty was rude and can't answer simple questions without almost losing their temper.
- JEJake EaveyNov 12, 20255.0Sabrina and Christian are absolute delights and very knowledgeable. They were able to help me purchase a new phone and get me setup on my network while also setting me up with all the accessories I wanted. They are true professionals. I highly recommend this store especially these two great employees. Their customer service was unmatched!
- LFlinda r FlynnOct 14, 20252.0Ordering a Nest Doorbell which turned out to be unavailable and I had to travel to another BestBuy to get my wired doorbell. Such confusion!
- CCCloqueSep 26, 20255.0Manager and workers were very respectful and patient. Went the extra mile to check the back for more products and was able to find what I was looking for, 10/10
- AWAlan J. WardAug 31, 20254.0Fui para 2 cosas puntuales. Y un miembro del staff que hablaba en español me ayudó y atendió muy bien. Lástima que no le pregunté su nombre, muy buen trabajador. Tienen todo lo que tienen todos los Best Buy. Lo que no vi tanto como en el de Jersey City, por ejemplo, fueron los coleccionaba, figuras de acción, geek things. Pero buena tienda 👍🏻
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in East Rutherford?
Best Buy offers TVs, computers, appliances, cameras, home electronics, video games, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy at 1 American Dream Way?
Best Buy is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and is closed on Sundays.
Does the East Rutherford Best Buy offer in-store pickup and curbside pickup?
Best Buy supports same day in-store pickup but does not offer curbside pickup at this location.
Is an appointment required to shop or get support at Best Buy in East Rutherford?
No, appointments are not required for shopping or support at this Best Buy location.
What payment methods are accepted at this Best Buy?
Payments via check, debit card, and cash are accepted at this Best Buy, although cash-only transactions apply for some services.
Can I recycle electronics at the Best Buy in East Rutherford?
Yes, this Best Buy location offers electronics recycling services.
Which nearby restaurants can I visit while shopping at Best Buy in East Rutherford?
You can enjoy nearby dining options like Bravo Pizza for pizza or Pora Ramen for Japanese cuisine and bubble tea.
What entertainment options are available near Best Buy at American Dream Way?
Nearby attractions include BLAST 7D and Jimmy Neutron's Atom Smasher amusement and water parks, as well as the American Dream Performing Arts Center.
Are there any nearby retail stores where I can shop after visiting Best Buy?
Yes, nearby retail stores include MAC Cosmetics, JD Sports, Urban Planet, and Aritzia, among others.
Where is Best Buy located for in-person visits and how can I contact them?
Best Buy is located at 1 American Dream Way, East Rutherford, NJ 07073, suite C351. You can reach them at +1 201-508-3768.