Can I give zero stars?
I like to do a lot of my tech support myself... and should have done just that...
I backed up 1/2 my hard drive not 1 hour before bringing my laptop to them for some basic cleaning support... like "can you open it and clean out the fan and give the back of the keyboard a scrub?"
Within 5 mins... they came back with my laptop... wiped down the front and said they blasted it with compressed air... and then the laptop wouldn't even turn on... no power... no nothing...
They totally managed to break my laptop in the span of 5 mins and then claimed that there must be MAJOR issues with it... yeah sure... which is why I was able to backup 1/2 my data not an hour before... sure sure...
These guys are the BIGGEST SCAM artists on the face of the planet...
NEVER ever go to these guys... What a joke...
Oh... and then they offered to help me "recover" my data for like $200... screw you... I'll do it myself...
DD
Dan
Sep 7, 2010
1.0
So they said it would take them 10 days to come out and after accepting that delayed appointment, I made it home on Sunday on time for the appointment... after waiting for 2 hours, they called and said they couldn't make it since they mis-scheduled it on the wrong guy who wasn't able to do the work I needed. They offered to reschedule for an additional 2 weeks later. Thanks for making me take my Sunday away from me and waste it on you guys, only to find out you would screw up the schedule and make me wait another 2 weeks.
What services does Geek Squad at East Hanover offer?
Geek Squad provides tech repair, setup, and support services, including computer repair, cell phone repair, data recovery, and appliance repair.
Where is Geek Squad located in East Hanover?
Geek Squad is located at 410 State Route 10, East Hanover, NJ 07936, United States.
What are the operating hours of Geek Squad in East Hanover?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad tech support services online?
Yes, you can schedule tech repair, setup, and support services online or in store through the Geek Squad website.
How can I contact Geek Squad in East Hanover?
You can contact Geek Squad by phone at +1 973-515-4994.
Does Geek Squad offer any special promotions or deals?
Geek Squad features Black Friday Deals which you can find more information about on their website.
Which major electronics store is located near Geek Squad in East Hanover?
Best Buy, an electronics and appliance store, is located nearby and shares the same complex as Geek Squad, making it convenient to shop and get tech support in one visit.
Are there any dining options near Geek Squad in East Hanover?
Yes, Ricci's Restaurant At Castle Ridge, an Italian restaurant, and Starbucks coffee shop are nearby places where you can grab a meal or coffee before or after your visit.
Is there a convenient place to ship or receive packages near Geek Squad?
Yes, there are UPS Access Point locations close by that provide courier and delivery services for your shipping needs.
What other retail stores are near Geek Squad that I might visit during my trip?
Nearby retail stores include Michaels Stores for arts and crafts, Dollar Tree and Five Below for discount shopping, Mattress Warehouse for furniture, and LensCrafters for eyewear.