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Best Buy

4.0
(2441 reviews)

Business Details

(973) 515-4994

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
410 State Route 10, East Hanover, NJ
07936, United States

Hours

Reviews

4.0
2,441 reviews
5 stars
1,277
4 stars
566
3 stars
241
2 stars
99
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor experiences with long wait times and unhelpful associates.

Product Availability

Customers expressed frustration over discrepancies between online inventory and in-store availability, leading to wasted trips.

Geek Squad

The Geek Squad received positive remarks for their knowledgeable and friendly service, although some customers experienced issues with repairs and service.

Store Environment

The store was noted for being clean and well-stocked, but some customers found it difficult to navigate due to clutter and a lack of staff assistance.

Pricing

Several reviews mentioned high prices compared to competitors, with some customers opting to shop elsewhere for better deals.
  • IM
    Ishwarie Mohabir
    Jan 28, 2026
    5.0
    Very prompt and professional service provided by the representative and he assisted me finding exactly what I was looking.
  • JC
    Jeffrey Castro
    Jan 24, 2026
    5.0
    Quick and efficient
  • DO
    Dazz Ortiz
    Jan 15, 2026
    1.0
    Trying to set up an appointment for geek squad is ridiculous.. You apparently cannot do it in person...
  • CF
    cindy frederick
    Jan 14, 2026
    4.0
    I love visiting Best Buy, my son like watching and touching the new tech they have. The prices are high but the good thing is that they price match.
  • AA
    arfcorn
    Dec 31, 2025
    5.0
    I was at the Rt. 10 location a few weeks ago because I purchased a Canon printer for pick-up. I had a great experience. Bobbie, the sales associate who assisted me, was helpful, knowledgeable and friendly. They helped me navigate some additional purchases and worked to find me the best options for my needs, all while assisting other customers effortlessly. It isn't everyday that one receives excellent customer service. Best Buy should be proud that someone like Bobbie is on their sales floor. I don't leave reviews often, but felt compelled in this instance.

Brand Certified Facts from Best Buy

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Certified February 22, 2026Yext Knowledge Graph
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