Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,432 reviews
5 stars
1,270
4 stars
565
3 stars
241
2 stars
99
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and long wait times.
Product Availability
Customers expressed frustration with inaccurate stock information and issues with product condition, particularly regarding open-box items.
Store Management
Several reviews highlighted concerns about mismanagement and understaffing, leading to inefficient service and customer dissatisfaction.
Geek Squad Performance
The Geek Squad received positive remarks for their assistance, but there were also complaints about service delays and unresolved issues.
Overall Experience
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others vowed never to return due to negative experiences.
- RSRay Serifovic4 days ago5.0The best place to shop for TVs computers, and all your electronics
- AAarfcornDec 31, 20255.0I was at the Rt. 10 location a few weeks ago because I purchased a Canon printer for pick-up. I had a great experience. Bobbie, the sales associate who assisted me, was helpful, knowledgeable and friendly. They helped me navigate some additional purchases and worked to find me the best options for my needs, all while assisting other customers effortlessly. It isn't everyday that one receives excellent customer service. Best Buy should be proud that someone like Bobbie is on their sales floor. I don't leave reviews often, but felt compelled in this instance.
- PBPat BDec 29, 20255.0Generally, the service is really good. The people are nice
- DRDiego RodríguezDec 21, 20255.0The customer service was excellent, I am glad to see people that really enjoy what they do. I know most of the people prefer to order online, and yes, me too some times, but nothing compares ro see before you pay what you are buying specifically when you have profecional assistance to select the right item.
- TTthainfamousjDec 9, 20255.0Carlos and Chris hands down the most helpful guys in 10yrs I been shopping here.. They would have to close the doors of these guys ever leave.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in East Hanover?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in East Hanover.
What are the operating hours for Best Buy in East Hanover?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy East Hanover offer pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
Can I get repair services at Best Buy East Hanover?
Yes, Best Buy provides service repair options as well as Geek Squad support for your electronic and computer needs.
What payment methods are accepted at Best Buy East Hanover?
They accept debit cards and pay checks and do not require cash only payments.
Does Best Buy East Hanover have an electronics recycling program?
Yes, the store offers electronics recycling services to help you dispose of old devices responsibly.
Where can I find expert computer and tech repair services near Best Buy East Hanover?
Geek Squad, located nearby, offers expert mobile phone store services, telecommunications support, and IT & computer repair close to Best Buy.
Are there any convenient places to eat near Best Buy East Hanover?
Yes, you can visit Ricci's Restaurant At Castle Ridge for Italian cuisine or stop by Starbucks for coffee near Best Buy.
What nearby stores can I visit for arts and crafts supplies after shopping at Best Buy?
Michaels Stores and Dollar Tree are nearby options where you can find arts and crafts supplies after your visit to Best Buy.
Is there a convenient place to ship packages or pick up deliveries near Best Buy East Hanover?
Yes, there are UPS Access Point locations nearby where you can handle courier and shipping needs.