Best Buy

Reviews

• FS

  Family of Shemitz

  1 day ago
  1.0
  Interactions with the geek squad location. Disgusting service. However, thank you Ruby for your service (manager whom apologized, while managers above them are trash and do not respond by email). The managers run their mouths but they barely run the show itself, how does that work?
• LC

  Laura Justiniano Cespedes

  5 days ago
  1.0
  La Atencion mala, pedi ayuda a que me Guiaran con una computadora que estaba buscando y un joven me dijo que tenía a alguien asignado para que me atendiera, fui donde el joven le hice la pregunta “ si me podia ayuar” vio el modelo que estaba buscando y me dijo que el presupuesto que estaba buscando y la computadora que estaba buscando no estaba disponible. Me ofrecio otras mas Caras. Y que volviera cuando tenga un presupuesto mas alto, para conseguir de mejor calidad. Solo estaba buscando una computadora que me fecilite mis Tareas. Fui para que me ayude y me Venda la que necesito, no la que el me quiere vender.
• AA

  Abby

  Mar 31, 2026
  2.0
  Warehouse of electronics Unmotivated kids as salesmen
• KG

  Kelly Gallagher

  Mar 9, 2026
  1.0
  The cashier wouldn't reach to grab the product, made me push it closer, and it was within arms reach and was a small cable. His bad attitude was epic and now I will never shop there again, thanks Kristian! This was an epic fail in customer service.
• SR

  Sam Russo

  Mar 5, 2026
  1.0
  Brought my laptop to Geek Squad for repair - Windows update corrupted and it got stuck in a boot up loop where the BIOS didn't recognize the laptop's hard drive. I was told the repair would take 24hr and after 3 days did not receive an update, even in the portal. After my wife called them and went in person to see what the deal was, they started working on it. On the fourth day I picked it up, it booted up fine in the store, then as soon as I got home I opened it and it opened to the same BIOS screen not recognizing my hard drive. I take it back to Geek Squad and they told me I must have done something to it to make it happen again. I immediately took my laptop back and am sending it directly to ASUS for repairs. Bad communication & blaming the customer.