Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.
Product Availability
Customers expressed frustration over product availability and inconsistencies between online listings and in-store stock.
Delivery Issues
Several reviews highlighted problems with delivery and installation services, including poor communication and delays.
Store Experience
The shopping experience varies significantly by location, with some stores noted for cleanliness and organization, while others are described as chaotic and understaffed.
Sales Pressure
Customers reported feeling pressured by staff to purchase extended warranties and sign up for memberships, detracting from their shopping experience.
JY
JOHN YEUNG
2 days ago
4.0
Best Buy in East Brunswick is a solid spot for electronics and tech gear. The store is clean, has a good layout, and the staff was helpful when I had questions. The checkout was smooth and the prices were fair. A couple of items I was looking for were out of stock, but I’m still very satisfied and will likely be back.
UA
umair ahmad
Nov 16, 2025
1.0
Very bad customer service by Manager his name is Tom he totaly don’t know how treat customer his act like he didn't care customer
DN
Demme M (Reboot Yourself Now)
Nov 10, 2025
4.0
I love this location the service can be better. Maybe some customer service training would help!!
NE
Nicholas Eakin
Oct 30, 2025
5.0
I had an issue with my credit at this store and Sam help me wonderfully. Thanks agian Sam! Very knowledgeable with system and was able to help me in far less time then I thought it would have taken. Will shop here agian.
MC
Maribel Cabrera
Oct 27, 2025
1.0
El Best Buy de la Route 18 de New Jersey, tiene un personal horrible, fui en busca de varias cosas para comprar, una Laptop, un teléfono celular , una cámara de Seguridad,y TV y salí solo con un teléfono porque el que me atendió me trató groseramente, a diferencia del Best Buy de la River ave. North charleston, Sc. super Bien, atentos y amable...Que desagradable sensación me lleve hoy 27 de Octubre 2025 a las 1:30p.m. no regreso más a ese comercio..de New Jersey...
What are the store hours for Best Buy in East Brunswick, NJ?
Best Buy in East Brunswick is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
What types of products can I find at Best Buy East Brunswick?
You can shop for TVs, computers, appliances, and more at Best Buy East Brunswick.
Does Best Buy East Brunswick offer in-store and curbside pickup?
Best Buy East Brunswick offers in-store pickup but does not currently offer curbside pickup.
Can I get Geek Squad support at Best Buy East Brunswick?
Yes, you can get expert advice and Geek Squad support at Best Buy East Brunswick.
Does this Best Buy location provide service repair for electronics?
Yes, Best Buy East Brunswick has service and repair for electronics.
What payment methods are accepted at Best Buy East Brunswick?
Best Buy East Brunswick accepts debit cards and does not require cash-only payments.
Are there nearby places to eat or grab coffee around Best Buy East Brunswick?
Yes, nearby you can visit Duck Donuts, Starbucks, and Dunkin' for coffee and snacks.
Is there a nearby automotive service near Best Buy East Brunswick?
Yes, Meineke Car Care, an automotive repair and oil change station, is nearby Best Buy East Brunswick.
Where can I find video games near Best Buy East Brunswick?
GameStop, a video game store, is located near Best Buy East Brunswick for your gaming needs.
Are there any healthcare services close to Best Buy East Brunswick?
Yes, nearby healthcare services include Kessler Rehabilitation, Dental Arts Studio, AC Dental, Brunswick Family Dental & Implant Center, and Nissi IV Hydration & Wellness Clinic.