Best Buy

4.1
3865 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
300 State Route 18, East Brunswick, NJ
08816, United States

Hours

Reviews

4.1
3,865 reviews
5 stars
2,086
4 stars
954
3 stars
360
2 stars
121
1 star
344

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.

Product Availability

Customers expressed frustration over product availability and inconsistencies between online listings and in-store stock.

Delivery Issues

Several reviews highlighted problems with delivery and installation services, including poor communication and delays.

Store Experience

The shopping experience varies significantly by location, with some stores noted for cleanliness and organization, while others are described as chaotic and understaffed.

Sales Pressure

Customers reported feeling pressured by staff to purchase extended warranties and sign up for memberships, detracting from their shopping experience.
  • JY
    JOHN YEUNG
    2 days ago
    4.0
    Best Buy in East Brunswick is a solid spot for electronics and tech gear. The store is clean, has a good layout, and the staff was helpful when I had questions. The checkout was smooth and the prices were fair. A couple of items I was looking for were out of stock, but I’m still very satisfied and will likely be back.
  • UA
    umair ahmad
    Nov 16, 2025
    1.0
    Very bad customer service by Manager his name is Tom he totaly don’t know how treat customer his act like he didn't care customer
  • DN
    Demme M (Reboot Yourself Now)
    Nov 10, 2025
    4.0
    I love this location the service can be better. Maybe some customer service training would help!!
  • NE
    Nicholas Eakin
    Oct 30, 2025
    5.0
    I had an issue with my credit at this store and Sam help me wonderfully. Thanks agian Sam! Very knowledgeable with system and was able to help me in far less time then I thought it would have taken. Will shop here agian.
  • MC
    Maribel Cabrera
    Oct 27, 2025
    1.0
    El Best Buy de la Route 18 de New Jersey, tiene un personal horrible, fui en busca de varias cosas para comprar, una Laptop, un teléfono celular , una cámara de Seguridad,y TV y salí solo con un teléfono porque el que me atendió me trató groseramente, a diferencia del Best Buy de la River ave. North charleston, Sc. super Bien, atentos y amable...Que desagradable sensación me lleve hoy 27 de Octubre 2025 a las 1:30p.m. no regreso más a ese comercio..de New Jersey...

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in East Brunswick, NJ?

Best Buy in East Brunswick is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

What types of products can I find at Best Buy East Brunswick?

You can shop for TVs, computers, appliances, and more at Best Buy East Brunswick.