Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Deptford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
303 reviews
5 stars
170
4 stars
32
3 stars
29
2 stars
13
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness and others criticized for being dismissive or unprofessional.
Store Experience
Many customers reported long wait times and issues with in-store assistance, leading to frustration and dissatisfaction.
Employee Competence
While some employees received high praise for their knowledge and problem-solving skills, others were described as incompetent or unhelpful.
Resolution of Issues
Several reviews highlighted positive experiences where employees successfully resolved complex issues, contrasting with numerous complaints about unresolved problems.
- NNNetworkGuru NetworkGuruDec 25, 20251.0They asked me for my drivers license when I signed up for phone service and they have been sending me Verizon post cards at my home mailing address ever since. I haven't used Verizon in about 5 years and I still get a post card every other month. I called the Verizon 1-800 number and they haven't been able to resolve the issue. I also went to one of their stores and they said they don't have the authority to remove my address from the computer. THIS IS VERY ANOYING
- RBRichard BaezDec 8, 20251.0One of the worst verizons to do a in store pickup… The customer service is slow & its always a problem with the devices… if u can avoid coming to this store please do so
- SDStephanie DiNunzioDec 7, 20251.0I’m giving this place 0 stars. What an absolute joke of an establishment. Every single employee was incompetent. If they mention a “Kate” and that they need to continue to go back to for “questions”, she sits on break for 2+ hours…honestly not sure if she’s even real. My husband & I sat for 2 hours without even being greeted. Finally got helped to be told completely wrong information. Do not waste your time. Every single customer in the store was completely pissed off. Everyone left in a fit of rage because of the employees incompetence and lack of help. Every single employee at this Verizon store should seriously consider a different job. Can’t say enough horrible things about this place :)
- MMMartyDec 6, 20255.0I would like to thank Joshua and his manager for an outstanding job of correcting corporate errors. After trying to upgrade three lines with corporate calls with errors and cancellations galore this store corrected all of my issues. After a week of corporate incompetence and cancellations this store made sure all was right when I left. Thank you, again.
- JHJessica HébertDec 3, 20255.0I recently attempted to switch my family’s phone plans to Verizon and take advantage of their Black Friday promotion through an online order. I ran into a snag and sought help through the chat feature. Lessons were learned that day- totally my mistake for not knowing to go in person or call, because my order wound up processing wildly incorrectly and turned into an absolute mess. This resulted in many, many hours of phone calls and frustration, and eventually causing our phones getting shut off- which is very disruptive for our business. Desperate for resolution, I went in the store and long time employees John and Destanee (the manager) came to the rescue. They spent a tremendous amount of time and brain energy working on the issue (that they didn’t create) to make it right. They were both knowledgeable, patient, and competent. More importantly, they were sympathetic to how much of a headache the situation caused. They saved my Verizon experience and retained me as a customer when I was ready to bail. Since their involvement things have been smooth sailing, and I’m very grateful they were available as a resource.
Frequently Asked Questions About Verizon
What products and services does the Verizon Deptford store offer?
The Verizon Deptford store offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as mobile, 5G home internet, and business solutions including cell phones, mobile hotspots, tablets, and laptops. They also provide mobile, wireless internet, voice, and Fios internet plans.
Where is the Verizon Deptford store located?
The store is located at 1750 Deptford Center Rd, Ste 2010, Deptford, NJ 08096, United States.
What are the Verizon Deptford store's hours of operation?
The Verizon Deptford store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or pick up orders at the Verizon Deptford store?
Yes, you can schedule an in-store appointment online and place orders for in-store pickup, as well as benefit from free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at Verizon Deptford?
Verizon Deptford accepts checks, debit cards, and mobile NFC payments. They do not require cash only, and free Wi-Fi is available in-store.
Which smartphone brands are available at Verizon Deptford?
Verizon Deptford offers smartphones and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Is Verizon Deptford accessible for business customers?
Yes, Verizon Deptford serves business customers with products like business cell phones, mobile hotspots, tablets, and laptops, along with suitable mobile and internet plans.
Are there any places to eat near Verizon Deptford?
Yes, nearby you can find Auntie Anne's Pretzels Deptford Mall and Chick-fil-A for quick snacks or meals. Starbucks is also close for coffee and bakery items.
What other mobile phone stores are located near Verizon Deptford?
Nearby mobile phone stores include Talk N Fix, T-Mobile, and Street Talk, offering alternative options for mobile devices and services.
What shopping options are available near Verizon Deptford?
Verizon is located within Deptford Mall, which features numerous stores such as Sunglass Hut, Garage, Birkenstock, Ardene, Fossil, Jimmy Jazz, Chacos, ReUp Sneakers, Swarovski, Justice, Sweet Stop, Pandora Jewelry, GameStop, Lids, Zales, and COACH for a diverse shopping experience.