Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Deptford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
297 reviews
5 stars
168
4 stars
32
3 stars
29
2 stars
13
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and knowledge, particularly highlighting staff like Noah, Nicole, and Zach for their exceptional service.
Long Wait Times
Several reviews mentioned long wait times for assistance, with some customers expressing frustration over being ignored or not prioritized despite having appointments.
Mixed Experiences
While some customers had positive experiences, others reported poor service, including dismissive attitudes and unresolved issues, leading to dissatisfaction.
Store Management
Feedback indicated concerns about store management, with some customers noting a lack of support from managers and poor handling of customer issues.
Product Knowledge
Customers appreciated the staff's product knowledge, which helped them make informed decisions about upgrades and plans.
- MRMatt & Jenn ReeseNov 15, 20255.0Came in on 11/15/25 and was assisted by Justin, who was incredibly helpful with my switch from ATT to Verizon. No pushy sales tactics (although he was definitely knowledgeable on every perk offered by Verizon), lowered my bill by $5 a month, and I got a brand new iPhone 17 pro. Justin greeted us as soon as we entered the store, and had us out the door in less than an hour. He is truly an asset to this location; he greets everyone at the entrance, welcomes return customers by name, and was a pleasure to work with. I appreciated Justin’s efficiency and friendly demeanor, and I would recommend requesting him by name at this location for a quick and easy transition from another cell service!
- JWJenna WaldronNov 9, 20255.0Justin was awesome at explaining everything regarding my phone bill and also with my Dad getting a new phone. He was super personable, friendly, and knowledgeable. Definitely one of my best experiences at Verizon!
- RRRose RhinesmithNov 1, 20255.0Noah was amazing!!! He got my bill down even with upgrading two lines. I would come back to this store for every upgrade if I was bound to have Noah as my sales guy!!! He took the time to explain everything and it was a great experience. I wanted to tell the manager but she wasn’t available at the time. Thank you, Noah!!!
- MDMichael DavidOct 22, 20255.0I needed to get a port pin for my wife's phone, since she had passed away. The gentleman who helped me was so kind and made the process just very easy. I appreciate when things are simple these days.
- HWHeather WOct 13, 20251.0I wasn’t unhappy with my cell provider but VZW was having some good deals so I ordered my husband and I new phones and watches online. Watches were delivered and shipped back to Verizon before we could pick up from fedex. I thought no big deal, I’ll go in store, show proof of purchase/tracking events, and be able to get the watches in store vs going through phone prompts. We waited over an hour before we were helped even though we were greeted by 2 employees upon entering who had a conversation the entire time we waited. When finally helped, the woman is clearly struggling and lets us know she was in the back fighting a migraine. Explain the situation, start to show paperwork, and get told “I can’t just hand out watches”. Again explain they’re paid for but shipped back to Verizon. She pulls it up on her computer and basically goes okay I understand let me see what we have in the back. Meanwhile, one of the 2 employees introduces herself as the manager and asks if we’re doing okay. Oh, we just let customers wait while you’re capable of helping and not just a greeter? Noted. Also during our wait for the watches to be retrieved, another employee starts going off because he “spent an hour and a half pricing and showing plans just for them to walk out”. Do these people make commission? Sounds like you were doing your job. We were uncomfortable with the entire situation and decided to cancel the service, return the phones, and request refunds for the phones and watches since we never received. Of course they were not happy and refused to refund the watches. Manager called me last week while I was at work and asked if there was anything she could do. Amex already resolved the dispute before you reached out to correct, terrible customer service
Frequently Asked Questions About Verizon
What products and services does the Verizon Deptford store offer?
The Verizon Deptford store offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as mobile, 5G home internet, and business solutions including cell phones, mobile hotspots, tablets, and laptops. They also provide mobile, wireless internet, voice, and Fios internet plans.
Where is the Verizon Deptford store located?
The store is located at 1750 Deptford Center Rd, Ste 2010, Deptford, NJ 08096, United States.
What are the Verizon Deptford store's hours of operation?
The Verizon Deptford store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or pick up orders at the Verizon Deptford store?
Yes, you can schedule an in-store appointment online and place orders for in-store pickup, as well as benefit from free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at Verizon Deptford?
Verizon Deptford accepts checks, debit cards, and mobile NFC payments. They do not require cash only, and free Wi-Fi is available in-store.
Which smartphone brands are available at Verizon Deptford?
Verizon Deptford offers smartphones and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Is Verizon Deptford accessible for business customers?
Yes, Verizon Deptford serves business customers with products like business cell phones, mobile hotspots, tablets, and laptops, along with suitable mobile and internet plans.
Are there any places to eat near Verizon Deptford?
Yes, nearby you can find Auntie Anne's Pretzels Deptford Mall and Chick-fil-A for quick snacks or meals. Starbucks is also close for coffee and bakery items.
What other mobile phone stores are located near Verizon Deptford?
Nearby mobile phone stores include Talk N Fix, T-Mobile, and Street Talk, offering alternative options for mobile devices and services.
What shopping options are available near Verizon Deptford?
Verizon is located within Deptford Mall, which features numerous stores such as Sunglass Hut, Garage, Birkenstock, Ardene, Fossil, Jimmy Jazz, Chacos, ReUp Sneakers, Swarovski, Justice, Sweet Stop, Pandora Jewelry, GameStop, Lids, Zales, and COACH for a diverse shopping experience.