Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and long wait times.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock availability and receiving incorrect items.
Delivery Issues
Numerous complaints were made regarding delivery delays and installation problems, leading to significant customer dissatisfaction.
In-Store Experience
While some customers appreciated the cleanliness and organization of the store, others expressed frustration over unhelpful staff and long checkout lines.
Geek Squad Performance
The Geek Squad received both praise for quick and effective service and criticism for mishandling repairs and installations.
KH
Kevin Heny
Nov 12, 2025
3.0
Decent selection. But not properly staffed. It's complicated to buy a printer These days, but they helped make it more clear. However they don't have many specialty printers or poster size printers
JR
John Rivera
Nov 7, 2025
1.0
Made an appointment with Geek squad for a battery replacement just to show up and be told that they don’t replace batteries after 5pm. So why allow me to make the appointment knowing it was for a battery replacement? No disclaimer nor fine print. Just a waste of time
ST
Stacey Thompson
Oct 26, 2025
1.0
Horrible. Forced to go an hour away to get services paid for, made an appt and still had to wait an hour and a half, so far ( still here) screwed up my whole day a A phone call could of fixed this, as i called and confirmed everything on line. Should of been no problem, considering they had my computer for 3
days. Got home, Cables were not returned, ill blame it on my frustration, and after 4 phone call attempts, dealing with a machine to no avail, i have to spend yet another half of a day to get my cables, because they cant send them to me. Amazon the next time, never these guys again
JW
Jae Walsh
Oct 24, 2025
5.0
Got my phone fixed today at this location and the guy helping me was extremely nice and helpful. I wish I had thought to look at his name tag so I could shout him out, he was great! I hope these employees get rewarded for their great work
WA
wolf anthony
Oct 21, 2025
5.0
I visited Best Buy to buy my niece a laptop for her birthday. If you have been to Best Buy its self explanatory.
The clerk that helped us was very informative and friendly. He showed us a selection of products and we bought one.
Check out was easy and plenty of parking. I have bought appliances, cameras and computer gear from them.
Hey its Best Buys!!!
What types of products can I find at Best Buy in Deptford, NJ?
You can shop for TVs, computers, appliances, and more at Best Buy Deptford. The store offers a wide range of electronics and appliances.
What are the store hours for Best Buy at 1851 Deptford Center Rd?
Best Buy Deptford is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Deptford offer pickup options for my orders?
Yes, Best Buy Deptford offers both in-store pickup and curbside pickup services for your convenience.
Can I get electronic devices repaired at Best Buy Deptford?
Yes, Best Buy Deptford provides service and repair through Geek Squad support available at the store.
What payment methods are accepted at Best Buy Deptford?
Best Buy Deptford accepts debit cards and paychecks, and does not require cash-only payments.
Does Best Buy Deptford participate in electronics recycling?
Yes, Best Buy Deptford offers electronics recycling services to help you dispose of your old devices responsibly.
Where can I get professional IT and computer repair services near Best Buy Deptford?
Geek Squad, located near Best Buy Deptford, provides IT service, computer repair, and TV mounting services, offering expert support for your electronics needs.
Are there places to eat near Best Buy Deptford if I want to grab a meal before or after shopping?
Yes, nearby dining options include Mission BBQ, Raising Cane’s, Dunkin’ Donuts, Don Pablo’s, Applebee’s Grill + Bar, Tokyo Pho Express, and 1000 Degrees Neapolitan Pizzeria of Deptford Mall.
Is there a pharmacy near Best Buy Deptford where I can also pick up medications?
Yes, CVS Pharmacy at Target is nearby and offers pharmaceutical services for your convenience.
Can I access public services like shipping and courier near Best Buy Deptford?
Yes, UPS Access Point location and UPS Alliance Shipping Partner are close to Best Buy, providing courier and delivery services.