Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Denville, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting individuals like Saral, Joey, and Connor.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, including unprofessional behavior from management and problems with billing.
Sales Practices
Several reviews mentioned concerns about misleading sales tactics, such as unauthorized changes to plans and unexpected charges.
Store Environment
The store was described as busy, with some customers experiencing long wait times and inadequate staffing during peak hours.
MM
M
5 days ago
5.0
Thank you to Joey for very polite, knowledgeable and efficient service setting up my new phone.
MS
Matthew Santolla
Feb 11, 2026
5.0
Joey was super helpful and knowledgeable. Got my upgrade and some other items on my bill sorted out in less than an hour. Much better experience than the previous store I went to in morris plains.
KS
Kevin Schweizer
Feb 1, 2026
5.0
Had a great experience getting a new phone at Verizon thanks to Saral. He made the whole process quick and easy, answered all my questions, and was very knowledgeable. I would definitely go back and recommend working with him.
MC
Max Corduan
Jan 31, 2026
5.0
Really great service, they were quick and very friendly. Great for switching from TMobile
CC
Curtis
Jan 15, 2026
5.0
I needed help with my device, after Richard help me with it, he looked into my account and explained everything. I was able to get a new phone for me and my family with my bill going down. They were amazing and Richard was excellent.