Verizon

4.3
544 reviews
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Business Details

3130 State Route 10, Denville, NJ
07834, United States
(862) 209-7270
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Denville, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3130 State Route 10, Denville, NJ
07834, United States

Hours

Reviews

4.3
539 reviews
5 stars
416
4 stars
28
3 stars
14
2 stars
5
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported unprofessional behavior and poor service.

Staff Knowledge

Many customers highlighted the staff's knowledge and ability to assist with various issues, particularly mentioning specific employees like Connor, Dylan, and Deep.

Long Wait Times

Several reviews noted long wait times for service, with some customers expressing frustration over delays.

Sales Practices

Numerous complaints about aggressive sales tactics and unauthorized changes to accounts, leading to customer dissatisfaction.

Store Environment

Some customers appreciated the friendly atmosphere and welcoming environment, while others described it as chaotic and poorly managed.
  • AF
    Anthony Fox
    3 days ago
    5.0
    Great people in the store very polite to deal with and knowledgeable would go back to them over and over
  • AR
    Anthony Roselli
    6 days ago
    5.0
    Saral was an excellent salesman and helped us through everything we needed with ease.
  • SD
    Susan Dick
    Nov 15, 2025
    5.0
    Visited Verizon for new phones today. Customer service was amazing. Our salesperson was very knowledgeable and walked us through picking phone and completely setting it up. Answering all our questions. Saral was amazing and I highly recommend this store, and him.
  • PM
    Patricia McNamara
    Nov 13, 2025
    5.0
    Aleudys was wonderful so patient with us, thank you, truly was perfect, we had issues with our phone, but he took so much time with us to get it perfect, Thank you, Patti & Tim
  • JR
    Julie Romano
    Nov 1, 2025
    5.0
    Denville Verizon Store is top notch….friendly, professional, and they always go above and beyond. Richard there is one in a million. Thank you Verizon Denville !!!!!
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Frequently Asked Questions About Verizon

What products does Verizon in Denville offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in Denville, NJ?

Verizon is open Monday to Friday from 9 AM to 9 PM, Saturdays from 9 AM to 8 PM, and Sundays from 10 AM to 7 PM.