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Brand Certified

Verizon

3.5
(686 reviews)

Business Details

382 State Route 3, Clifton, NJ
07014, United States
(973) 778-9059

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Clifton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
382 State Route 3, Clifton, NJ
07014, United States

Hours

Reviews

3.5
686 reviews
5 stars
334
4 stars
72
3 stars
52
2 stars
30
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Juan, Lucas, and Mike, while others reported rude and dismissive behavior from certain employees.

Store Management

Several reviews highlighted issues with store management, including lack of support for staff and poor customer handling, leading to frustrating experiences for customers.

Service Efficiency

Customers expressed dissatisfaction with long wait times and inefficient service processes, particularly regarding check-in and assistance.

Sales Practices

There were complaints about aggressive sales tactics and misleading information regarding promotions and billing, leading to customer distrust.

Positive Experiences

Despite negative feedback, some customers reported excellent experiences with specific employees who provided attentive and knowledgeable service.
  • AA
    Asmaa Asmaa
    6 days ago
    5.0
    Chase truly made our experience exceptional from start to finish. From the moment we walked in, he was confident, knowledgeable, and genuinely ready to help. He took his time reviewing our situation carefully and worked incredibly hard to make sure we were getting the absolute best value possible. What really sets Chase apart is that he doesn’t just “do his job” — he goes above and beyond. He explored every possible option to help us save money, explained everything clearly, and made sure we understood our choices without feeling pressured. Even after we left the store, he remained responsive. Whenever I call or have a question, he answers and takes care of the issue right away. That level of follow-through is rare. Chase is professional, patient, extremely knowledgeable, and truly dedicated to helping his customers. If you walk into Verizon, ask for him specifically — you will be in the best hands. He absolutely sets the standard for outstanding customer service.
  • CS
    Coreen S.
    Feb 16, 2026
    5.0
    Our Verizon Guardian Angel is Andrew. He helped us resolve our account issues with kindness, understanding & exemplary expertise on TWO separate occasions. He made a stressful time so much better. The manager was also very helpful to us. Much thanks from our family.
  • AW
    Ann Wallace
    Feb 12, 2026
    5.0
    Had the best experience upgrading my Verizon phone today. Juan was a very personable and knowledgeable rep who simplified the process. Very satisfied with the new phone and plan.
  • DH
    Doris Hoffmann
    Jan 29, 2026
    5.0
    Lucas and Chase were extremely helpful and endlessly patient with answering all my questions , setting up my new phone and reducing my monthly bill. They were knowledgeable and polite. I highly recommend having them help you with your service. Many thanks! Lucas is a savvy veteran go visit him
  • GM
    Guadalupe Mendes
    Jan 27, 2026
    5.0
    I was helped by Lt. Lucas and his colleagues with an issue concerning international calling fees. He took the time to figure out my problem and listened. I feel so much better knowing that guys like Lucas are on the frontline protecting his customers the way he did our country. God bless America

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Clifton, NJ?

The Verizon store in Clifton is open Monday through Saturday from 10 AM to 8 PM, and on Sunday from 10 AM to 5 PM.

Where is the Verizon store in Clifton located?

The Verizon store is located at 382 State Route 3, Unit B6, Clifton, NJ 07014.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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