Cricket Wireless Authorized Retailer

Reviews

• DE

  Donald Ensign

  Feb 11, 2026
  5.0
  Talked me into getting their service thank God I did very good store!!!!!
• BR

  brenda reith

  Feb 11, 2026
  5.0
  never a problem that Mike couldn't fix. Great service!
• TY

  Tuba Yucel

  Feb 6, 2026
  5.0
  I had a good experience at this Cricket location. The employee was friendly, helpful, and took the time to assist me with what I needed. I got a new phone and the process was smooth. Thanks so much, Mark!
• AN

  Ahmi Nachu

  Feb 2, 2026
  5.0
  1/31/2026 - This was completely an unplanned visit. I had just shopped at a neighboring store in the same plaza. This Cricket Wireless location was very clean (windows, carpet, fixtures), nothing was broken. I was greeted the moment I walked through the door. The person who helped me was extremely knowledgeable, engaging, and polite. He answered all my questions before, during and after my purchase. Matter of fact because of him my Apps were seamlessly transferred from one device to my new phone. I couldn't access my phone screen long enough to do anything as a result of a jumping screen because it was cracked. Somehow he whizzed right through my menus like magic. The salesperson wasn't pushy or overbearing. You certainly do not find good customer service at this level these days. That is, if you experience customer service at all from a store. It seems to be a lost practice businesses have abandoned. I've dealt with many phone providers throughout the years and by far this was one of the smoothest experiences I encountered in a very long time. I happened to notice customers of different backgrounds who visited. Some paid their bills, adjusted their plans but that's not the kicker. He knew them by name and they appeared to have a good rapport. Of course I was being nosy. Whatever adjustment they needed he was able to handle flawlessly. Hopefully Cricket corporate recognizes his ability, potential and provides him with upward opportunities / incentives, if it's not already a work-in-progress or happening. I felt very welcomed as a new customer and not just a quota. I'd recommend anyone who wants good service, from a person who cares about what they do and values customers, to visit this location. My apologies after such a wonderful experience I did forget the gentleman's name. He is the store manager, roughly 5'7", dark hair, light groomed beard and represented the brand extremely well. Have a Remarkable Day. Kind Regards, J.W.
• HH

  H

  Jan 25, 2026
  5.0
  I called this place to ask a bunch of questions and after the call, I felt more comfortable about switching over to cricket. A few days later I went into the store and the same guy helped me. I was in a tricky situation and he was able to handle it smoothly and quickly. I highly recommend this location since the staff are very helpful and actually care about their customers!

Frequently Asked Questions About Cricket Wireless Authorized Retailer