Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,447 reviews
5 stars
853
4 stars
226
3 stars
105
2 stars
35
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being inattentive or rude.
Repair Experience
Several customers reported issues with repairs, including delays and dissatisfaction with the outcomes, while others had positive experiences with quick and effective service.
Store Atmosphere
The store is generally described as clean and well-organized, but some customers felt unwelcomed due to staff being preoccupied or unresponsive.
Product Knowledge
While many staff members were noted for their expertise, there were instances where customers felt misinformed or received inconsistent information regarding products and services.
- OAOdai Ahmad AliJan 5, 20261.0My experience with Apple Store was very disappointing. They sold me a product that stopped working after two months, and when I went back, they refused to refund or help. Very poor customer service.
- MVmia vJan 4, 20265.0I had a great experience getting a new phone thanks to Bailey (I believe that was his name). He was so friendly and kind, and funny too! He made the setup a breeze without any stress!!!
- MCMonika CrockrellJan 2, 20265.0This electronic store has a variety of products made by Apple brand. You can also get data added from your Apple brand device or laptop to another one; especially if you purchase a new one.
- DDDerp DerpDec 12, 20255.0Big shout out to Steve working 12/12/2025 at Apple Cherry Hill location. Great communicator, easy to talk to, honest and confidently took charge of the process of transferring information from an old to newer model iphone while explaining the phone deals in a way I could understand. I'm not tech savy so I really appreciated the effort and patience he took to look at my phone plan, interpret the numbers and vocabulary and guide my decision making. Thank you Pat as well for our initial encounter.
- KRKing RalphDec 10, 20255.0First time visiting the Apple Store in Cherry Hill Mall and the sales associates were extremely helpful. I highly recommend stopping by an Apple Store in person you get personalized service, hands-on testing, and that real experience of touching and feeling new products you just don’t get online. I called ahead to make sure they had the Tech Woven Sienna case for the iPhone 17 Pro Max, and the experience was seamless. The staff quickly checked inventory, grabbed the case, and checkout was effortless with my Apple Card. The store is so immersive… but fair warning it’ll make you want to buy everything lol. Overall make sure you visit before buying. Apple also let you finance on their card.
Frequently Asked Questions About Apple Cherry Hill
What products and services does Apple Cherry Hill offer?
Apple Cherry Hill offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. They also provide technical support at the Genius Bar and assistance from Specialists.
Where is Apple Cherry Hill located?
Apple Cherry Hill is located at 2000 Route 38, Cherry Hill, NJ 08002, United States.
What are the regular operating hours of Apple Cherry Hill?
Apple Cherry Hill is open Monday to Saturday from 10:00 to 21:00 and on Sunday from 11:00 to 18:00.
Does Apple Cherry Hill offer any special hours during holidays?
Yes, Apple Cherry Hill has special holiday hours on select dates, for example on November 28, 2025, it opens from 08:00 to 21:00, and on December 12-13, 2025, hours extend up to 22:00.
How can I contact Apple Cherry Hill for inquiries or support?
You can reach Apple Cherry Hill by phone at +1 856-792-9480 or via email at cherryhill@apple.com.
What payment methods are accepted at Apple Cherry Hill?
Apple Cherry Hill accepts debit cards and mobile NFC payments among other methods.
Does Apple Cherry Hill support in-store shopping and technical repair services?
Yes, Apple Cherry Hill offers in-store shopping and computer repair services, including support at the Genius Bar.
Is Apple Cherry Hill accessible for customers with disabilities?
Yes, Apple Cherry Hill has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby places can I visit before or after shopping at Apple Cherry Hill?
Nearby, you can visit Dunkin' for coffee and donuts, enjoy Italian cuisine at Maggiano's Little Italy, or shop at clothing stores like Zara and Armani Exchange.
Are there nearby transit options to help get to Apple Cherry Hill?
Yes, the Bolt Bus station is nearby, providing convenient bus transit options for customers heading to Apple Cherry Hill.
Can customers combine their visit to Apple Cherry Hill with shopping at other local stores?
Absolutely, customers can also explore nearby stores such as MAC Cosmetics for beauty products, The Children's Place for kids' clothes, and Fred Meyer Jewelers for accessories.