Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Butler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
375 reviews
5 stars
171
4 stars
53
3 stars
35
2 stars
21
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for being rude or unhelpful.
Long Wait Times
Many customers reported long wait times to receive assistance, with some stating they waited over an hour.
Sales Practices
Several reviews mentioned aggressive upselling tactics and misleading information regarding promotions and pricing.
Staff Knowledge
Inconsistent staff knowledge; some employees were noted for their expertise, while others were described as uninformed or dismissive.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others vowed never to return.
- CLCynthia Lewis4 days ago5.0This is my go too for when I need cell phone help. It's a corporate store. You're better off coming to a corporate store. I've had bad luck with verizon satellite stores. AND I MEAN, BAD EXPERIENCES WITH SATELLITE STORES.
- PRPamela RobinsonDec 26, 20251.0I have never had such poor customer service. I walked into the store to upgrade my phone. They accidentally did the order for shipping. We immediately called to stop the shipping of the order however, online support was not able to assist me in cancelling the order. They were shipping me the phone to be received via Fed-Ex three days later. Three days comes and FedEx stated they tried to deliver the phone but with NO tag left - received a text stating that they would deliver the next business day. Today is the day it is to be delivered again...only to find out the phone is being returned to the warehouse. Now we have WAIT for the phone to get back to the warehouse before getting a new phone. After 27 years of service with this company, I am just about done...thanks for nothing Verizon Wireless
- MSMark SteindlerDec 4, 20251.0went there today and I was ignored and they were not busy at all.
- JRJosh ReaderDec 3, 20255.0Went in for my daughter’s iPad and ended up with a phone for my son and home internet thanks for your help Dan. Bye bye Verizon Recommend Dan !!!! Very good at his job
- CRChristina ReaderDec 3, 20255.0Thank you to Dan for explaining everything to us and helping us big time. When it comes to phones and technology it’s a hard time understanding. It’s nice to have help! Thanks again!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Butler, NJ?
The Verizon store in Butler is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products and brands does the Verizon store in Butler offer?
The store offers 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, as well as products like FIOS, business cell phones, tablets, laptops, and mobile hotspots.
Can I schedule an appointment or buy online for in-store pickup at Verizon Butler?
Yes, you can schedule an in-store appointment or place orders online with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at Verizon Butler?
Verizon Butler accepts payments via check, debit card, and mobile NFC payments; cash payments are not required.
Does Verizon Butler offer repair services for devices?
No, Verizon Butler does not provide service repair for devices at this location.
How can I find Verizon Butler's store information online?
You can visit their website at https://www.verizon.com/stores/details/new-jersey/butler/butler-324150 and find more information including scheduling and products.
What nearby dining options are available near Verizon Butler?
Nearby dining options include Outback Steakhouse, Anthony Francos Ristorante and Pizzeria, and Panera Bread, perfect for grabbing a meal before or after visiting the Verizon store.
Are there any automotive service centers close to Verizon Butler?
Yes, nearby automotive service centers include Advance Auto Parts, Harrington's Speed & Auto, Mavis Discount Tire, STS Tire & Auto Center, Goodyear Auto Service, and ETD Discount Tire Centers for your vehicle needs.
What nearby conveniences like shipping or ATM services are available near Verizon Butler?
Nearby conveniences include a UPS Access Point location for courier services, as well as several ATMs like LibertyX Bitcoin ATM, Santander Bank ATM, and PNC ATM for your banking needs.
How can visiting nearby places enhance my trip to Verizon Butler?
You can combine your visit to Verizon Butler with dining at places like Outback Steakhouse or Panera Bread, or take care of errands such as shipping at UPS Access Point or banking at nearby ATMs, making your trip more efficient and enjoyable.