Business Details
1538 State Rt 23, Butler, NJ
07405, United States
Certified by Verizon • Feb 22, 2026
(973) 838-9950
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-jersey/butler/butler-324150
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Butler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
498 reviews
5 stars
240
4 stars
57
3 stars
41
2 stars
32
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising specific employees for their helpfulness, while others report poor service and unprofessional behavior from staff.
Long Wait Times
Many customers experienced long wait times, often exceeding an hour, leading to frustration and dissatisfaction.
Sales Practices
Several reviews mention aggressive upselling tactics and misleading promotions, resulting in customer distrust and dissatisfaction.
Staff Knowledge
There are reports of staff being uninformed or unable to assist with customer inquiries, leading to negative experiences.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific employees who provided excellent service.
- MCMaureen ColucciFeb 16, 20265.0Terrell and Malcolm provided me with an awesome experience
- KEKathy EvansFeb 16, 20265.0Terrell was excellent! Extremely helpful! Thank you!!
- HGheidi godauFeb 9, 20265.0Terrell was awesome. He was very knowledgeable and solved all my issues. He also showed me a few tricks on my new 17 pro max Great service! Very fast Very nice
- LDLyn DeckerFeb 5, 20265.0Terrell was absolutely a lifesaver. I cannot say enough good things about him. He helped me save data that I thought was GONE. He was polite and absolutely lovely to speak with - one of the main reasons I remain a Verizon customer is people like him. Thank you Terrell!
- CLCynthia LewisJan 8, 20265.0This is my go too for when I need cell phone help. It's a corporate store. You're better off coming to a corporate store. I've had bad luck with verizon satellite stores. AND I MEAN, BAD EXPERIENCES WITH SATELLITE STORES.
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Certified February 22, 2026Yext Knowledge Graph
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